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Parks Ford Hendersonville

Hendersonville, NC

4.6
323 Reviews

601 Duncan Hill Rd

Hendersonville, NC

28792

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Showing 323 reviews

September 26, 2024

If every business provided the sam level of excellence as the entire Express Lane crew does, they would be thriving. I have 2 Fords and would never go anywhere else but Parks Ford. The service is unparallele More

by Leatha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin, Patrick and Colby.
September 25, 2024

They were very good and offered me a good trade-in value. I appreciate their professionalism More

by dlee1883
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Green
September 24, 2024

The entire staff was made sure we were comfortable and if we needed anything. Osar kept us informed of everything that was going on and where we were in the buying process. More

by Fossilmom37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
September 24, 2024

Service dept Took from 7:30 am to 5:30 pm to do a 15 min job. They were untrustworthy when we asked about status. Took a test drive and recommended by sales person to look elsewhere. Absolutely do NOT recom More

by beco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
September 23, 2024

Park Ford of Hendersonville, North Carolina was wonderful to work with when we traded our Jeep Wrangler for a Ford Expedition. We were looking for something more comfortable and they sure came through for us More

by Chiefdaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
September 23, 2024

Scott was very helpful and pleasant. He kept me informed of the part that was needed to fix my car. More

by wildiris482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
September 23, 2024

Got me in earlier than estimated appointment time, thanks Kolby. Great customer service as a returning customer More

by wdturner14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby
August 19, 2024

Absolutely quick and painless truck buying process! No hassle, no pressure, and no price gouging. Highly recommended! More

by BTC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Van Etten,
November 03, 2021

called up out of state, salesman Oscar returned my call right away, he got the deal done in a timely fashion. very satisfied with purchase. More

by wildwoody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
October 28, 2021

I had a good experience with the service department both the regular and the Quick Lane. I can’t necessarily say the same for my purchase experience as I was misled about the car’s features. More

by WILLIE533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of the service person
Oct 28, 2021 -

WILLIE533 responded

Look forward to this level of service in the future

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