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Park Place Motorcars Arlington

Arlington, TX

4.3
543 Reviews

4201 Beltway Place

Arlington, TX

76018

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Showing 543 reviews

October 05, 2026

This was my 1st none Toyota/ Lexus purchase in 30 years, this dealership/ sales consultant Dylan really impressed me. Everything upon lease signing was done through email/ text/ phone, he was nothing but su More

by J M C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan padelia
Oct 12, 2026 -

Park Place Motorcars Arlington responded

We do our best to keep our clients happy. We are especially glad that we achieved that in your recent experience with us. Thank you for your kind words.

September 23, 2026

Park place Mercedes-Benz were very professional and handling my situation my head off to Mr. Gillam, who was very professional throughout the whole process and helping me get into my vehicle More

by tollieg61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madlen Hamud
Oct 02, 2026 -

Park Place Motorcars Arlington responded

Thank you for taking the time to post your rating. This positive feedback motivates the team to continue exceeding to meet our client's quality expectations! Thank you again.

September 21, 2026

Purchased a pre-owned Mercedes Benz. Spectacular dealership with professional, knowledge employees. Fast and efficient when I made an inquiry call after seeing a car advertised on their More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andres and both showroom receptionists., Ken Erwin
Sep 26, 2026 -

Park Place Motorcars Arlington responded

Our members love reading positive reviews just like the one you left us! It allows our team to know that we are living up to our mission statement. Please let us know if there is anything else we can assist you with.

September 18, 2026

Dylan is a fine salesperson. He knows his product well and is dedicated to customers. I like to work with one person for years and I certainly will do so with him. Dealerships More

by AnnMStetson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Padilla
Sep 24, 2026 -

Park Place Motorcars Arlington responded

Dear AnnMStetson, we are thrilled for such a high rating from you. We are really glad that we could be of exceptional service to you. Do not hesitate in coming back soon and making the next experience an even better one!

September 07, 2026

The experience was great at Park Place, and Dylan very kind and professional. Thank you!! More

by Mrs Mitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Padilla⭐️⭐️⭐️⭐️⭐️
Sep 10, 2026 -

Park Place Motorcars Arlington responded

We do our best to keep our clients happy. We are especially glad that we achieved that in your recent experience with us. Thank you for your kind words.

August 31, 2026

Terry Gilliam was professional, helpful, and accommodating throughout the process. It was a pleasure having worked with him. I’m pleased with my purchase and experience. Thank you! More

by Stacyrchrdsn4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Gilliam
Sep 05, 2026 -

Park Place Motorcars Arlington responded

Hi, Stacyrchrdsn4! Thanks for the amazing review. We are delighted to hear such positive feedback. Come back and see us soon!

August 22, 2026

I strongly recommend that anyone considering purchasing a vehicle from this dealership do their own thorough research and carefully review every document before signing anything. I purchased a 2024 Merced More

by Hanaasaweeris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky Carbaugh
Aug 30, 2026 -

Park Place Motorcars Arlington responded

Thank you for sharing your feedback. Contrary to your assertion, the documents you signed at the time of your transaction demonstrate that you were fully aware of the vehicle’s history, and you specifically acknowledged the vehicle’s history in writing. We have discussed your concerns directly with you and explained our position regarding this matter, and at this time have no additional information to provide. - Malcolm Gage, General Manager

Aug 30, 2026 -

Hanaasaweeris responded

Thank you for your response, Malcolm. However, I strongly disagree with your characterization of what occurred during my purchase. The fact that I signed documents does not change what actually happened during the sales process. The salesperson had the paperwork prepared before I arrived and was rushing to complete the transaction. I was asked to sign multiple documents without being given sufficient time to carefully read and understand each document before signing. More importantly, I specifically asked the salesperson multiple times whether the vehicle had ever been involved in an accident, because this was important to me before making a $44,000 purchase. I was told that there was no prior accident and that I was the first owner of the vehicle. Had I been told that the vehicle had previously sustained damage, I would not have purchased it. Therefore, repeatedly pointing to my signature on paperwork does not address my actual concern. A signed acknowledgment should not be used to dismiss the circumstances under which the documents were presented or the specific representations made to me by your salesperson before I agreed to purchase the vehicle. I also want to be clear that I am not claiming that I did not sign the documents. I am saying that I was not given a meaningful opportunity to review and understand everything before being asked to sign, and that I relied on the direct answers provided by your salesperson when I specifically asked about the vehicle’s accident history. I was not alone during this transaction. Other individuals were present, and I expect the dealership’s camera footage to accurately reflect the circumstances and pace of the transaction. Please do not attempt to justify one concern by relying solely on another issue—the fact that I signed paperwork does not erase what I was told verbally or how the transaction was conducted. I made every reasonable effort to resolve this matter directly and professionally because I would have preferred to settle it without escalating the situation. Unfortunately, the repeated dismissal of my concerns has left me with no choice but to consider pursuing the matter through the appropriate legal channels. I am not asking for special treatment. I am asking the dealership to take responsibility for the circumstances surrounding my purchase and to seriously consider what occurred rather than simply pointing back to documents I was rushed to sign. I stand by what I experienced and what I was told at the time of purchase, and I will not simply accept an inaccurate characterization of the transaction.

August 21, 2026

Dylan Padilla and Park Place MB One Touch sales process was efficient and effective resulting in an excellent experience - definitely would do it again! More

by Raptor Randy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Padilla
Aug 30, 2026 -

Park Place Motorcars Arlington responded

I'm glad we were able to meet your expectations. Thanks for giving us such a great rating. It means so much to us when our clients rave about their extraordinary experiences with us.

August 13, 2026

I highly recommend Park Place Arlington. The new GM, Malcolm, and Mo were genuinely caring and patient during the entire car buying process. Again, I highly recommend this dealership if you’ More

by lldearl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madlen Hamud, Mohammed Khan, Malcolm Gage
Aug 24, 2026 -

Park Place Motorcars Arlington responded

lldearl. Thank you so much for the kind words. We aim to provide extraordinary experiences to amazing clients like you!

June 30, 2026

Staff was very friendly the waiting room and amenities make the experience very comfortable and cozy. More

by Tae Haywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell was my service advisor
Jul 08, 2026 -

Park Place Motorcars Arlington responded

I'm glad we were able to meet your expectations. Thanks for giving us such a great rating. It means so much to us when our clients rave about their extraordinary experiences with us.

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