Paretti Jaguar Land Rover Baton Rouge

I recently bought a 1996 Jaguar XJ6 Vanden Plas. The battery went dead and there was no way to get into the trunk, as the key did not work. I needed to get into the trunk and jump-start it, or find anot battery went dead and there was no way to get into the trunk, as the key did not work. I needed to get into the trunk and jump-start it, or find another way to. The local Ford dealership gave me the number to Import One. I called Import One and the man that I spoke to helped me to the best of his knowledge, and recommended that I call Paretti. I did so, and spoke to the receptionest who told me that the the mechanic, Jason, was busy. I got a call ten minutes later from Jason and explained my problem. He was friendly about it, but told me that I had no way of getting into the trunk, or jump-starting it for that matter. As a last resort, I called the previous owner. He told me that I could jump-start it, doing so by locating the fuse box above the left front wheel, doing this, that, etc. It worked. I am disapointed that I was lied to by the mechanic. I will NEVER do business at Paretti. More

I am taking the time to do this rating because of the extreme kindness and professionalism that I received from Scott Hilbun, the service manager. I was out of time and had an immediate situation, and S extreme kindness and professionalism that I received from Scott Hilbun, the service manager. I was out of time and had an immediate situation, and Scott just handled everything for me so well. Could not be more pleased with Scott and his service team. I highly recommend this dealer. More