Paramus Hyundai

Told me car needed 4 pistons/car had only 24000 miles at a cost of 1800 hundred $ once I forced them to honor the extended warranty car only needed 1 piston worst service department I ever dealt with and is a cost of 1800 hundred $ once I forced them to honor the extended warranty car only needed 1 piston worst service department I ever dealt with and is a high bar to jump over go anywhere else More

For some reason buying a car has always been a miserable experience for me. But not at Paramus Hyundai! Iggi is the best salesman I have ever encountered for new cars. Looks like I’ll be buying Hyundais fro experience for me. But not at Paramus Hyundai! Iggi is the best salesman I have ever encountered for new cars. Looks like I’ll be buying Hyundais from now on! I have already made two purchases there in the last two years. More

My sales person Iggi Barrett is super helpful and good at heart. He helped me a lot know the right car . Thank you heart. He helped me a lot know the right car . Thank you More

My car was dropped off to Paramus dealership after it broke down, the dash board was flashing all different codes,I contacted the service center and ask them to do a diagnostic, they said it cost was $40 broke down, the dash board was flashing all different codes,I contacted the service center and ask them to do a diagnostic, they said it cost was $400. They contacted me and said that I need a started.I ask about the codes, they keep telling me I needed a starter and wiring, after that I ask to speak to a supervisor, they left me on hold for about one hour.what did they do with my $400. I still want a diagnostic test done. The last electrical was replacing a windshield and to calibrate the box on the windshield which is electrical. My car 2015 hyundai Genesis. More

Worst service department I ever dealt with and that is a high bar to jump over. If you have an extended warranty make sure they are honor it there policy is to pretend it doesn’t exist /as trump says you ha high bar to jump over. If you have an extended warranty make sure they are honor it there policy is to pretend it doesn’t exist /as trump says you have to fight like xxxx to get it. If I never have to deal with them again it will Beto Soon More

I want to preface this by saying that my only issue was with the finance manager not aligning to what the sales rep promised us. Totally understand that our trade in was complicated esp with recent big pur with the finance manager not aligning to what the sales rep promised us. Totally understand that our trade in was complicated esp with recent big purchases (house & car). Before we started the trade in process or anything else, they should have ran my credit as we told them what it was. After we agreed to purchase and was in the finance office, they told us there's a credit score minimum for a certain APR. We've asked numerous times if the rates or the total cost will change as we will not purchase otherwise. Keep in mind that they were aware of my large purchases and my credit score, so we were very upfront about it. This car was supposed to before my father so it was disappointing to waste not only my time but even the sales reps. It left a very bad taste in our mouth as we recently purchased a Lodi Mazda and did not have the same experience. More

2nd time tried not to honor the extending warranty outrageous prices unnecessary work always trying to beat like I said worst dealership in nj outrageous prices unnecessary work always trying to beat like I said worst dealership in nj More

I'm not usually someone that writes a review, but time and time again, this dealership has infuriated me with how they go about offering their services. There have been numerous occasions where I asked to and time again, this dealership has infuriated me with how they go about offering their services. There have been numerous occasions where I asked to confirm the general conditions of my cars warranty (peeling paint, damage to oil tank, etc.) and they have NEVER given me a straight answer to the general conditions in which the warranty would still be in effect (mileage and time passed) and a general quote. When calling customer service, for this branch, its always "we don't deal with warranty stuff here, you'll have to come in and have it checked out first", which means that I'll have to pay them to run "diagnostics" to learn information that doesn't require them checking my vehicle (i.e. the mileage requirements for the warranty). I won't say that the work they do on the vehicle is terrible, but the customer service they offer is atrocious to the point where I always leave feeling that they want to squeeze every penny out of me. Definitely avoid this service center if you can. On the other hand, when I went to the Liberty Hyundai Service center in Mahwah, I received solid advice from an employee (possibly manager) Jim. Though this dealership wasn't able to help me with the paint chipping from my vehicle because they did not have a body shop he offered genuine advice on how I should go about solving my problem. TLDR: Avoid the Route 4 Paramus Hyundai Service center if you can. Go to Liberty Hyundai Service in Mahwah instead!!! More

Mr Iggi, made my purchasing experience with Paramus Hyundai one to remember and highly recommended. And I had an absolutely amazing experience in doing business with him and Paramus Hyundai! Honestly, Hyundai one to remember and highly recommended. And I had an absolutely amazing experience in doing business with him and Paramus Hyundai! Honestly, They are all very professional and extremely helpful. He made us feel so comfortable and fulfilled. Many thanks and I'll recommend Mr. Iggi is the best person to approach for purchases. More

Damion was easy to work with. It was a smooth transaction and my daughter is happy with her new vehicle. It was a smooth transaction and my daughter is happy with her new vehicle. More