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Paragon Acura

Queens, NY

4.6
1,956 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense. Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing. We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough. Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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56-02 Northern Blvd

Queens, NY

11377

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Showing 1,956 reviews

June 20, 2011

I bought MDX sometime back and had amazing experience with Paragon Acura. I worked with George at 4802 office and he was so patiently working with me and taking care of me I can't even believe it. I More

by atulmalhotra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Jun 23, 2011 -

Paragon Acura responded

Dear Atul, Thank you so very much for sharing your experience with Paragon Acura! George will be thrilled to hear that you thought so highly of the service he provided. I'm glad we could make your experience pleasant while you were getting your MDX. If there is anything else we can do for you please don't hesitate to let us know. Also, please be sure to follow us on Facebook and Twitter for great monthly specials! https://www.facebook.com/ParagonAcuraNY http://twitter.com/#!/Paragon_Acura Thanks again, Brian Benstock- GM 718.507.5000 Ext. 271 bbenstock@msn.com

June 18, 2011

I am giving this dealer a negative rating because they were rude, degrading and un-professional. I walked in to buy a TL 2010-2011 Tech package. I found the one that i liked in the showroom and i start More

by skytech
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Person Deng and Lui
Jun 18, 2011 -

Paragon Acura responded

While it pains me to learn of your experience, I sincerely appreciate your taking the time to bring this matter to my attention. Now that you have made me aware, I intend to make some adjustments to ensure that this sort of an experience does not happen again. I would also like to further discuss your visit, what would be the best number for me to reach you directly? Please contact me directly at 718.507.3920. I look forward to hearing from you soon! Very truly yours, Angela Ortiz Paragon Auto Group 718.507.3920 angela@paragonacura.com www.paragonacura.com

Jun 19, 2011 -

skytech responded

You can reach me at 347.484.6049 or at santixl@hotmail.com. I work 9-5:30PM M-F. the best way to reach me durring those times would be via email. I would like to add that i have never been treated like that. Ibus your service guy is awesome when it comes to service but the sales staff needs some customer care training.

June 17, 2011

I dealt with Alex & Reginald. They were both GREAT guys to work with. Alex was wonderful to deal with and not a typical "car salesman". Reginald was friendly, knowledgeable and eager to help. He w More

by Krisnbklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mejia & Reginald Vanwroten, Alex Mejia
June 16, 2011

I was really happy the way Camilo treated us. We went to look at another car and we ended up buying a even nicer car with everything we wanted on it. White TSX with black leather fully loaded. You guys dont More

by Marte11084
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Camilo Barrientos
June 14, 2011

I got a very nice deal on a amazing car. The salesman, Rabbe Salameh, did work with me to make me feel good about the process. He was responsive and knowledgable. Very friendly and well experienced. His More

by fida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabbe Salameh
June 14, 2011

I got a very nice deal on a beautiful vehicle. The salesman, Peter Pazmino, did work with me to make me feel good about the process, and he delivered. (He asked me what would was holding me back from More

by phil_gee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Pazmino
June 04, 2011

We would like to start by saying that Mr. Michael Francis is the best! He gave us a good deal. We aslo must say that Reginal Vanwroten (delivery coordinator) was very professional and did an outstandin More

by EDsa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabee Rsalam Salameh, Steven, Michael Francis, Reginald Vanwroten, Mike Francis
June 04, 2011

One day I received a call regarding my experience during one of my recent visits. I assured him that I had had a good experience while I was there. He seemed very involved in the quality of service that h More

by 2sonmomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Timpone
June 01, 2011

Terrible dealership. I am almost sure its a bunch of scam artists. First off they never returned my calls. Seems all the people that work there are extremely uneducated. I called them because they wouldnt re More

by nrp603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camilo
Jun 01, 2011 -

Paragon Acura responded

While it pains me to learn of your experience, I sincerely appreciate your taking the time to bring this matter to my attention. Now that you have made me aware, I intend to make some adjustments to ensure that this sort of an experience does not happen again. I would also like to further discuss your visit, what would be the best number for me to reach you directly? Please contact me directly at 718.507.3920. I look forward to hearing from you soon! Very truly yours, Angela Ortiz Paragon Auto Group 718.507.3920 angela@paragonacura.com www.paragonacura.com

Jun 01, 2011 -

Paragon Acura responded

Please accept my sincere apology. This is NOT the way we do business at Paragon Acura, and I am determined to rectify this for you. To that end, would you mind please giving me a call at 718.507.3920. Very truly yours, Angela Ortiz Paragon Auto Group 718.507.3900 Ext. 265 angela@paragonacura.com www.paragonacura.com

Jun 01, 2011 -

nrp603 responded

There is so much wrong with your dealership I wouldnt even know where to begin. Your employees dont even know how to spell other employees names they kept spelling it wrong in emails. Camilo/Camile is scum he sold car from under me when he was suppose to call me back to finalize deal. Getting rid of him and Stephanie Jay would be a good start. They would tell me to call them then wouldnt answer i would call and leave a message and they wouldnt call back. That is unbelievable to me how do you expect to make any internet sales with employees like that?

May 26, 2011

I walk in dealer ship talk to tom about turning in a early lease he didnt ask how much i owe or how much i wanted to spend the only question he ask if i wanted coffey or some water. He ask me what i wa More

by edjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM NOCCA
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