Paragon Acura

I leased my new RDX from Paragon Acura and was so pleased with the vehicle, the service, and the overall customer support. JT was a wonderful sales associate who took the time to answer all my questions an with the vehicle, the service, and the overall customer support. JT was a wonderful sales associate who took the time to answer all my questions and put a smile on my face knowing I was getting an awesome deal on a car that I love. I will definitely do business with them again and recommend them to family and friends. More

Thanks to Mr. Melvin Salcedo, I had an excellent car buying experience at Paragon Acura.This was my first time buying a new car and Melvin reassured me that I would not be cheated in any way and his onl buying experience at Paragon Acura.This was my first time buying a new car and Melvin reassured me that I would not be cheated in any way and his only interest was to ensure that I got the best possible price for my vehicle as well as make my car buying experience a Good one, all of which he did to Perfection. Throughout the entire process Melvin was remarkably pleasant, honest, patient, respectful, friendly, understanding, helpful, knowledgable, caring, and considerate. Melvin was an excellent and reliable salesperson to work with and he went above and beyond to make sure I was happy and satisfied with everything. The product specialist Mark Caceres also made sure that I clearly understood every aspect of the car buying process including each document that needed my signature in order to finalized the deal as well as every single feature of the car. Mark also has a great sense of humor and I consider myself Very Lucky & Grateful to have gotten such an exceptional experience. I honestly never thought buying my first new car could be this Hassle Free & Fun. I Highly Recommend Melvin and Mark and wish them continued success in all of his future endeavors. Once again, thanks for everything !!! :) More

Horrible experience. I was pressured and taken advantage of to sign a lease I was not comfortable with. When I returned the next business day I was treated with disrespect and was humiliated when I tried t of to sign a lease I was not comfortable with. When I returned the next business day I was treated with disrespect and was humiliated when I tried to rectify my situation. The salesmen I dealt with are unprofessional and confirms the fact that women can't be taken serious when buying a car. No customer service what so ever. Go to Rallye Acura instead they treat their customers with dignity and respect. More

I recently leased a Acura TL from Paragon, It was a overall great experience Tina was extremely helpful and very attentive with me.. As soon as I arrived at the dealer, she was waiting for me with the overall great experience Tina was extremely helpful and very attentive with me.. As soon as I arrived at the dealer, she was waiting for me with the car ready and for me to test drive. She took me step by step with all the features in the car and answered every last question that i had down to the T. I would recommend Paragon Acura any day especially because of all the great, knowledgable, and precise help that Tina offered. Thank you so much and the TL is an amazing car by far... More

the sales consultant was very good i got into a better car that i came for at a good price i was very happy with the results and the service car that i came for at a good price i was very happy with the results and the service More

Robe Salameh was very understanding in what I wanted and needed, and was exceptionally helpful in finding the right car for me at the right price. needed, and was exceptionally helpful in finding the right car for me at the right price. More

i try to get a car for my girlfriend this guys made a such good seen like they gave me a such nice deal but when i went to talk about my monthly payment they told me my high interest rate was about 12%an such good seen like they gave me a such nice deal but when i went to talk about my monthly payment they told me my high interest rate was about 12%and then they told me they will drop it down to 5.9% this is the brake down my trade in was 18.000$ Honda CRV the car i wanted was 39.620$ Acura RDX total now is 21.620$ plus tax 8.875%=1.918$=23.538$ now they told me my payment would be about 580$ a month at 5.9% or 689$ at 12% so i did my math at home 23.538$+5.9%=24.926$ for 60months now there mathe was 580$x60=34.800$SO AT THE END I ASK MY SELF HOW CAN SOMEONE TRUST THE DEALER WHEN THEY LOOK AT YOU WITH A NICE SMILE AND TRY TO REAP YOU OFF FOR ALMOST 9.800$ More

I purchase the car in Paragon Acura. After a month later, i went to the services center for my car because i heard some kind of the noisy, so i stay my car over night in their company. Then they call me next i went to the services center for my car because i heard some kind of the noisy, so i stay my car over night in their company. Then they call me next day to pick up the car and said my car is fine, it is good to go. So i go to pick up the car. When i look around on my car, there are damage on the rear bumper and front left and right size are scratch. Also i remember my gas is almost full, and the next day there are only 1/2 left in my car. I talked to them why is my car has a damage and scratch both side. They said they don't know and impossible, and said i did it by myself. When i check in, the guys was look around of my car and no damage. After 1 day my car has scratch and damage. They refuse to help me and i will contact the BBB to file the complain.This is very bad company that i ever see, if you want to get your car damage, then go there but i am not going back any more. More

dont go there if you want to buy acura. i bought acura mdx there are couple reason i regret i buy from there 1. first of all, price okay. when i added sport running board on my MDX guess what happen. t mdx there are couple reason i regret i buy from there 1. first of all, price okay. when i added sport running board on my MDX guess what happen. they crash my rim Left Front Rim. i asked them to change it or give my money back guess what. this is what they promise me. " WE ARE GOING TO FIX IT ON YOUR FIRST VISIT OF OIL CHANGE ON TOP OF THAT I AM GOING TO GIVE YOU THREE TIMES OF FREE OIL CHANGE" i am totally cool with that so i let it be. on the second day i decided to fix it on my friend shop which is free. 2. i call sales person back saying i got a friend who want to buy acura MDX same model same one i have. do i get anything in return. he tolds me that " YOU ARE GETTING $500 FROM US". so i told my friend to buy with paragon acura. when we show up he changed the deal. saying " WE CANT GIVE $500 ANY MORE. HOW ABOUT THIS $250 PLUS ANOTHER THREE TIMES OF FREE OIL CHANGE." i am kinda piss but i am okay. 3. today 10-1-13 i went to my dealer to get a SECOND TIME oil change guess what this is what they told me "THIS IS YOUR LAST TIME FREE OIL CHANGE" i didnt say much other than let people what is going on. (are u kidding me when you promise 3 time when you crash my rim and refer a friend another 3 time. isnt that 6X of free oil change. this is my second time and also my last. screw you all paragon acura.) be careful where you buy your car. if they promise you something ask them to write it down and sign it. paragon is nothing but a lie. all they want is let you buy that car and screw you all over it More

I lost my Nissan due to sandy , I paid down 11 k for a 2010 Tsx ..I returned Tsx when I noticed it was hit and badly painted ,they loaned me a car until TSX was to be fixed. When they called me into see 2010 Tsx ..I returned Tsx when I noticed it was hit and badly painted ,they loaned me a car until TSX was to be fixed. When they called me into see car damage was worst. They they had me speak to sales man who told me that they would be paying off the loan of 18k but they would only pay 12k because the car lost value I had car 3 months . The new sales guy talked the rest of my 6k into a lease. .....I was paying 369 per month on a lease ilx .... I. Went to Nissan I financed a 2014 Altima for 250. I am taking paragon acura. To court ..... More