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Paragon Acura
Queens, NY
1,965 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,965 reviews
April 18, 2015
Great first experience at acura It was my first experience at paragon acura, I purchased 2009 MDX, the salesperson was very helpful and polite. The experience is painless and it was It was my first experience at paragon acura, I purchased 2009 MDX, the salesperson was very helpful and polite. The experience is painless and it was great. Thank you so much for your help More
by avn071280
Employees Worked With
Thomas Ng
April 17, 2015
Very pleased They took care of me right away, offered me tea, they were very pleasant but best of all they worked quickly and efficiently. They explained the techn They took care of me right away, offered me tea, they were very pleasant but best of all they worked quickly and efficiently. They explained the technology behind the car very well and I felt confident of my decision. More
by jorgeperez
Employees Worked With
Roberto Gomez, Melvin Salcedo
April 15, 2015
Excellent deal for next 36 months I was leased a second vehicle from Paragon Acura. I worked with Thomas Ng. He providers a excellent deal for me. I was and still very happy about it. I was leased a second vehicle from Paragon Acura. I worked with Thomas Ng. He providers a excellent deal for me. I was and still very happy about it. Highly recommend work with Thomas Ng, he is Informative, professional and with big knowledge. I was also had an excellent experience ( a second time ) with Michael Francis ( finance department ). He is very professional, with big knowledge. More
by mpinkhasov
Employees Worked With
Mike Francis, Thomas Ng
April 14, 2015
Professional and to the point Thomas was informative, helpful and to the point. Got what we wanted and hassle free. Was a pleasant and smooth transaction. Good salesman. Highly rec Thomas was informative, helpful and to the point. Got what we wanted and hassle free. Was a pleasant and smooth transaction. Good salesman. Highly recommended. More
by he1enme1on
Employees Worked With
Thomas Ng
April 12, 2015
Terrible service towards customers I came in today with my family to try to get a new car. After the sales rep tried to work something out with us, he brought us to the manager to see i I came in today with my family to try to get a new car. After the sales rep tried to work something out with us, he brought us to the manager to see if we can work something out with him. We asked him for a test drive on a car and he told us it would be about 25-30 minutes wait time because they didn't have any license plates to put on to a demo car. However, another sales rep went to another desk nearby and was able to get a license plate for his own customer when they supposedly didn't have "any plates." Terrible customer service. Also, the manager yelled at the sales rep in front of us saying "Dude, I can't have them here." More
by Isaacshak
Employees Worked With
Manager
April 12, 2015
Very disappointed DO NOT buy a certified pre owned vehicle from Paragon. I was sold a 2010 Acura TL in 2011. I went there because it is a very well known dealership. We DO NOT buy a certified pre owned vehicle from Paragon. I was sold a 2010 Acura TL in 2011. I went there because it is a very well known dealership. Well apparently it was repainted and they failed to mention that when i asked if anything was wrong with the car. The clear coat is just crumbling off. They had to repaint the roof of the car because more than half of it crumbled right off. Its happening again and they told me i have to pay for it. They sell me a flawed vehicle and want me to pay for its defect. I've had many new and used cars and this has NEVER happened before. I bought certified pre owned because supposedly it has to go through more stringent standards. Not at Paragon. It is completely unacceptable. I paid for quality and received a very lackluster product and the dealership is just washing their hands with the matter. Needless to say I will never buy nor recommend this dealership to anyone. Very disappointed and disgusted More
by dcc178
Employees Worked With
A service manager. Can't remember his name
April 12, 2015
Great experience at Paragon We worked with Thomas Ng today and leased an Acura RDX from him. We couldn't be happier with the experience. Thomas was extremely knowledgeable and fr We worked with Thomas Ng today and leased an Acura RDX from him. We couldn't be happier with the experience. Thomas was extremely knowledgeable and friendly. He stayed with us through the entire process. We appreciate everything he did for us today. More
by danaboo101
Employees Worked With
Thomas Ng
April 10, 2015
Informative information and excellent customer service Mel, rob, and Adrian were great. I did not feel pushed to buy and I found my dream car. I bought a ACURA TL with the color I wanted and the car I wan Mel, rob, and Adrian were great. I did not feel pushed to buy and I found my dream car. I bought a ACURA TL with the color I wanted and the car I want. Thank you to everyone who helped out. More
by Cynceretl
Employees Worked With
Melvin Salcedo
April 09, 2015
Friendly Professional & Very Helpful Actually I made several visits to Paragon before finally making a purchase. Thomas was exception from the first time I met him. He was professional Actually I made several visits to Paragon before finally making a purchase. Thomas was exception from the first time I met him. He was professional and was not pushy. He introduced himself, addressed all my questions and even gave me a number of options to look into. He also mentioned some special deals that was happening giving us a trusting transaction. I did a little of my own researched and came back and immediately looked for him. He made the transaction smooth and effortless. He even went above our expectations to get things changed/fixed as we requested. I would highly recommend him to anyone looking to purchase a NEW or USED car. He will go the extra mile to make you happy and get you out the door as soon as possible. I will definitely look for him again when I purchase another vehicle. More
by Benny C
Employees Worked With
Thomas Ng
April 09, 2015
Best experience I ever had Paragon Acura is the best because while other dealer said no, Melvin found a way to say yes and thanks to him im driving a brand new Acura Tl. Paragon Acura is the best because while other dealer said no, Melvin found a way to say yes and thanks to him im driving a brand new Acura Tl. More
by Eridavy
Employees Worked With
Melvin Salcedo
