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Paoli Ford

Paoli, PA

4.3
524 Reviews

100 W Lancaster Avenue

Paoli, PA

19301

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Showing 524 reviews

March 08, 2021

Horrible customer service in used car area. Only care about money. Waited for a full week on delivery of my son's purchase only to have another sales rep sell it out from under us. Bob was so worried abo More

by Unhappy
Customer Service
Recommend Dealer
No
Employees Worked With
Bob Gillespie
Oct 04, 2021 -

Paoli Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Paoli Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (610) 644-4700 and we will do our best to make this better. We hope to hear from you soon. Take care!

Oct 04, 2021 -

Unhappy responded

I did call BEFORE the negative post. The chat with manager prompted me to pist and save others from your used car group's ignorant.

September 25, 2020

Another great experience @ Quicklane - Danny once again handled my Explorer with attention to every detail I requested. The 3 Explorers I've purchased at Paoli won't ever go anywhere else. More

by eade528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hamels
May 18, 2020

Absolutely loved my experience at Paoli Ford. Lex made everything so smooth and eased my car shopping nerves. I would highly recommend both Lex and Paoli Ford!! More

by Lauren32488
Recommend Dealer
Yes
Employees Worked With
Lex Mellon
February 21, 2020

Bob helped me today and he was Awesome!! I came in looking and thinking about pre-owned cars I searched on the website. I drove them and loved them! Then we start talking $! I hadn’t bought a car in a More

by jeanine_larson
Recommend Dealer
Yes
Employees Worked With
Michael Larkin, Bob Gillespie
February 17, 2020

Lex Mellon did great job preparing my car up for delivery. Car & Paperwork was ready when I arrived. Took me through the features and I was on my way in not time More

by Brian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lex Mellon
February 13, 2020

Great experience. Robert Gillespie & Michael Larkin were so helpful. Luv the car. Will certainly recommend family & friends to Paolo Ford. Thank you. & your of sales associates. More

by eileenwalsh0523
Recommend Dealer
Yes
Employees Worked With
Bob Gillespie
February 02, 2020

Fantastic experience at Ford Paoli with David Kleiman and Steve Sherkey. High professional level combined with high transparency during all process. Thanks for making my first experience in US very positive! More

by cleto_jr
Recommend Dealer
Yes
Employees Worked With
Steve Sharkey, David Kleiman
January 30, 2020

Terrific support from Sales to Service I have bought three cars from Paoli Ford, two in the last 3 years. My salesperson, David Kleiman has been stellar in his support of me from the start More

by Martha Eischen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Paul, Doug Souders, Steve Sharkey, David Kleiman
January 03, 2020

2019 Ford Escape David Kleiman, our primary sales consultant, worked very hard and patiently to make sure we received the right vehicle for us and at the best price. More

by Paul D.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sharkey, Bunrin Keo, David Kleiman
December 30, 2019

Bob was great to work with Bob Gillespie was good to work with , he helped one of my associates with the purchase of a used Ford truck and now is helping me with a new Mustang More

by kearnsbb62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gillespie
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