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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
December 07, 2016
3rd toyota purchased always an excellent experence I travel from another city because thehelpfull salesstaff in this case john Nicholson and dan sales manager are top notch.Iwould not hesitate in recom I travel from another city because thehelpfull salesstaff in this case john Nicholson and dan sales manager are top notch.Iwould not hesitate in recommending Toyota PC. this dealership knows how to move the metal. 5STARS. More
by nola392
Employees Worked With
john nicholson,dan sales manger
December 02, 2016
Good but. In the 16 years I have lived in Panama City I've never been turned away from Panama City Toyota. I drove in the Tuesday after Thanksgiving because I In the 16 years I have lived in Panama City I've never been turned away from Panama City Toyota. I drove in the Tuesday after Thanksgiving because I had a front light out that I needed replaced on my Prius. I was told it would be a three hour wait and suggested I come back on "ladies day" the next day. I therefore could not drive my car that evening. The next morning I came in and the light was fixed in less than 30 minutes. More
by Lllg
Employees Worked With
Tom Cash
November 21, 2016
Wait Comfortablely If you stay and wait for your vehicle you can sit with comfort have clean tasting fresh coffee and watch TV or chat on your phone. If you stay and wait for your vehicle you can sit with comfort have clean tasting fresh coffee and watch TV or chat on your phone. More
by ravtime
Employees Worked With
Chad Millner
November 17, 2016
Recall repair quick Came in with 2011 Rav4 for recall of rear seat belt issue requiring protective covers for the belts so they would not be cut if using a child car seat Came in with 2011 Rav4 for recall of rear seat belt issue requiring protective covers for the belts so they would not be cut if using a child car seat locked in rear seat. The service was great. Thanks More
by johnboy1227
Employees Worked With
Chris Schmidt - service, Davd Pitts - tech
November 15, 2016
Superior service department The best dealer service department I have ever experienced! It is worth the 1.5 hour drive to get there! I would wait that long at another dealer to The best dealer service department I have ever experienced! It is worth the 1.5 hour drive to get there! I would wait that long at another dealer to just get the car in a stal to be checked out! In and out at Panama City in less than an hour. More
by Flyer1975
Employees Worked With
Dont have names
November 11, 2016
Great Professional Service Tom has always provided exceptional service every time I bring my truck, he scheduled a recall that was required in my Tacoma, I really appreciated th Tom has always provided exceptional service every time I bring my truck, he scheduled a recall that was required in my Tacoma, I really appreciated the email reminder and I greatly appreciate his professionalism and attention to detail and honesty. I've also dropped a gold neckless behind the steering wheel and they got it out for me. The Toyota Team DO care! Thank you! More
by oiTT20ver
Employees Worked With
Tom Cash
November 09, 2016
Superior Service I have driven Toyotas for over 30 years and the Panama City Service Center location is the best I have experienced to date. Thank you I have driven Toyotas for over 30 years and the Panama City Service Center location is the best I have experienced to date. Thank you More
by Priuslover
Employees Worked With
Chris Schmidt
November 02, 2016
Awesome service Great people, great service, great service guy who cut my waiting time in half by doubling up on the guys who worked on my Toyota 2010 Rav 4 . I had p Great people, great service, great service guy who cut my waiting time in half by doubling up on the guys who worked on my Toyota 2010 Rav 4 . I had planned to wait around seven hours for the repairs to be made but instead of the seven hours, the time was cut in half. Now that is service. All I can say here is these people are incredible. When I called regarding my repairs the little gal on the other end of the line was courteous, respectful, not pushy and set me up with my appointment. This company is number 1...they have awesome people doing incredible work which makes for happy return customers. Thank you guys for doing such a great job. Just one last word..if your car is sick, this is the place to take it..they have specialists for everything and will fix it right. More
by GenB
Employees Worked With
My Customer Service guy was awesome..don't know his name but say "thanks for me"
October 31, 2016
After 5 years, I'm Over It! Almost 3 hrs for an Oil Change and Tire Patch. Actually Oil change 30 minutes and tire patch repair over 2 hrs. I could've taken it to Road Mart where Almost 3 hrs for an Oil Change and Tire Patch. Actually Oil change 30 minutes and tire patch repair over 2 hrs. I could've taken it to Road Mart where they patched another tire for me in less then 30 mins. For the third time!(I only do oil changes) I get an email for 10% off Service after the fact. Coupon only good to Nov. 30. I'm not driving 5,000 miles in 31 days. So nice empty offer. Customer Rep was great, keeping me updated and apologizing. I take my Lexus down the road to Firestone where they seem to always have deals on Oil Changes and they are pretty fast. Looks like my Toyota will be going there from now on! Rated Customer Service, Quality of Work & Friendliness 4 Stars, but only 1 star for overall because of the wait. More
by Yota
Employees Worked With
N/A
October 31, 2016
Great experience Everything was better than expected on my first service visit. No complaints at all. Thank you. Prompt and very pleasant people made it very easy. Everything was better than expected on my first service visit. No complaints at all. Thank you. Prompt and very pleasant people made it very easy. More
by rossdmd
Employees Worked With
I forgot
