Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,896 reviews
January 09, 2017
Good follow up Alternator problems and was quickly repaired and good follow up from the Service Team!! My work was performed in a timely manner, in fact, before it w Alternator problems and was quickly repaired and good follow up from the Service Team!! My work was performed in a timely manner, in fact, before it was promised. More
by Grayton Guy
Employees Worked With
Joseph Overby is a huge asset to the PC Toyota Service Team! Just make sure he is well compensated for the quality of work he performs by communicating and following up with the customer!
January 07, 2017
Easy and friendly effortless Called made an apt next day showed up dropped car off done 45 min no issues just great service all the way around. Will always Panama City Toyota f Called made an apt next day showed up dropped car off done 45 min no issues just great service all the way around. Will always Panama City Toyota for my service of my vehicles. More
by Bigmike
Employees Worked With
Shannon and Anthony
January 03, 2017
No hassles Garrett Barker at Panama City Toyota was great to deal with! I've bought a lot of vehicles over the years and this was the easiest transaction of all Garrett Barker at Panama City Toyota was great to deal with! I've bought a lot of vehicles over the years and this was the easiest transaction of all of them. Great customer service straightforward business fair price on both the new truck and the trade in. I highly recommend Garrett More
by doorguy
Employees Worked With
Garrett Barker
January 01, 2017
Always pleased with Panama City Toyota The service department took great care of me as usual. They tested my battery and discovered it was going bad and replaced it (under warranty) BEFORE The service department took great care of me as usual. They tested my battery and discovered it was going bad and replaced it (under warranty) BEFORE it finally failed and left me 'dead'. Also found a nail in my tire and repaired it....and it didn't cost a penny after they used the Happy Birthday $25 gift certificate they emailed me. I never take my Tacoma anywhere else, and this is Tacoma #2. Relationships are born here! More
by chumhead
Employees Worked With
Service Dept
December 31, 2016
GOOD EXPERIENCE Husband and I have bought 3 vehicles in the last few years. Buying can be stressful...is it the best deal? is it the right color? Here at Panama City Husband and I have bought 3 vehicles in the last few years. Buying can be stressful...is it the best deal? is it the right color? Here at Panama City Toyota the experience is quite pleasant. John Nicholson took us by the hand and we waltzed together to close a great deal. Thanks John. Yes John did leave our side at times but it was for our benefit...gathering information, checking our options, making sure our experience was handled in the best possible way. John has been with PC Toyota for a long time and he knows this business. The service department is also very accommodating. We had a special request which they honored. Chris Watson and Myles Brooks were both very helpful. More
by Mom & Pop
Employees Worked With
John Nicholson
December 30, 2016
Service SUV Made appointment as I requested, took my vehicle in as soon as I arrived. Had snacks available and the turn around time was very quick. Get location t Made appointment as I requested, took my vehicle in as soon as I arrived. Had snacks available and the turn around time was very quick. Get location to have car serviced. More
by CLS
Employees Worked With
Unknown
December 25, 2016
Looking for the one particular truck . I was looking for truck and they were for 30 to 50,000 miles that had a back up camera and Bluetooth I did not care about leather navigation and stu . I was looking for truck and they were for 30 to 50,000 miles that had a back up camera and Bluetooth I did not care about leather navigation and stuff of that nature. So I showed Clint what I wanted took it for a ride and bought her the next day pleasure doing business with them More
by Ugadawg42
Employees Worked With
Clint taylor
December 17, 2016
On time, polite, and clean. Its great to deal with the service department. I did not have an appointment but they said they could work me in. They gave me an accurate prediction Its great to deal with the service department. I did not have an appointment but they said they could work me in. They gave me an accurate prediction of the time and called me promptly when done. They did not leave finger prints or move my seat all the way back as some will do. Thanks Miles More
by TonyB
Employees Worked With
Miles
December 12, 2016
Great Service Been coming here since 2004 and have purchased 2 new vehicles. I have both serviced, always great service with no pressure for extra service or repair Been coming here since 2004 and have purchased 2 new vehicles. I have both serviced, always great service with no pressure for extra service or repairs. More
by Taco 1
Employees Worked With
Tom Cash
December 09, 2016
Good Customer Service at Parts and Service Departments I have had nothing but good experiences with the parts and service departments at this dealership. Service department has a comfortable lounge area w I have had nothing but good experiences with the parts and service departments at this dealership. Service department has a comfortable lounge area where you can wait while vehicle is being services. The service advisor gives you timely updates on progress on your car via a large TV screen and in person. The parts department typically turns around and delivers your part via overnight delivery if not in stock. Can't speak for the used or new car sales departments. More
by jose999
Employees Worked With
Chris Watson
