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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
March 12, 2017
Went for an oil change and maintenance at 5,000 miles I schedule an appointment for 10:30 and got out around 11:15-30. Took a little longer than expected but the sales reps kept conversation and the gentl I schedule an appointment for 10:30 and got out around 11:15-30. Took a little longer than expected but the sales reps kept conversation and the gentleman who check me in was awesome, very professional. More
by Iamdaniel
Employees Worked With
Can't remember his name
March 11, 2017
Great service dept. Mr. CHRIS R. & GREG W. were awesome in getting my vehicle Serviced and repaired as needed. Even though I had no appointment CHRIS R. Was able to get m Mr. CHRIS R. & GREG W. were awesome in getting my vehicle Serviced and repaired as needed. Even though I had no appointment CHRIS R. Was able to get my vehicle worked in a timely manner. Thanks More
by ArmyVet7
Employees Worked With
CHRIS R.& GREG W.
March 08, 2017
Great buying experience This was a great no pressure buying experience. Awesome staff who found us exactly what we wanted. Got a very nice used tundra and a new high lander. This was a great no pressure buying experience. Awesome staff who found us exactly what we wanted. Got a very nice used tundra and a new high lander. We could not be more pleased. We will be back and would highly recommend this dealership. More
by Tundra#1
Employees Worked With
James, Shane
March 05, 2017
Very fast and friendly As always, I have been pleasantly surprised by this service department here. This time, I was surprised by how fast it was. Just routine service As always, I have been pleasantly surprised by this service department here. This time, I was surprised by how fast it was. Just routine service, but it's always a pleasure. Thank you More
by rossdmd
Employees Worked With
service manager and scheduler
March 04, 2017
Expert Care For My Toyota Truck I use Panama City Toyota for my vehicle maintenance because I know the technicians are well trained and will keep my families' safety at the top while I use Panama City Toyota for my vehicle maintenance because I know the technicians are well trained and will keep my families' safety at the top while taking care of my vehicle... I also like the comfort of the lounge while waiting for my vehicle. Refreshments are always a plus... I know that Panama City Toyota will keep good records of my vehicles maintenance and stand behind their work... They also use genuine manufacturers parts for repairs and maintenance because of the supreme quality and longevity... Bottom Line, "They Treat Me Fair And Respect Me". More
by Squeak52
Employees Worked With
Chris
March 02, 2017
Check up Fast , efficient work. Will return when I need anything done on my car. The person that helped us was Very informative and was able to answer any an Fast , efficient work. Will return when I need anything done on my car. The person that helped us was Very informative and was able to answer any and all questions we had. More
by Ves
Employees Worked With
Chris s.
February 27, 2017
Quick and easy Toyota makes getting both my cars serviced quick and painless. I think i spent lass than an hour in the waiting room. Myles was very knowledgeable and Toyota makes getting both my cars serviced quick and painless. I think i spent lass than an hour in the waiting room. Myles was very knowledgeable and professional. More
by Mike M.
Employees Worked With
Myles
February 18, 2017
New car, leased This was probably the 12th vehicle we've bought or leased at Panama City Toyota. The salesmen have always been excellent. The service department has This was probably the 12th vehicle we've bought or leased at Panama City Toyota. The salesmen have always been excellent. The service department has always been the best in town as well as the best prepared for any questions we've had. More
by Haddence
Employees Worked With
James Wynn
February 17, 2017
Service While my Lexus was being serviced here, i also looked at some other cars on the lot. Everyone i spoke with was polite and knowledgeable. Great place t While my Lexus was being serviced here, i also looked at some other cars on the lot. Everyone i spoke with was polite and knowledgeable. Great place to do business. More
by Mike
Employees Worked With
Tom, Brian
February 16, 2017
Three times for same tire issue We had about a five pound air loss in rear tire, the light had come on the dash. We scheduled an appointment but apparently they only filled the tire We had about a five pound air loss in rear tire, the light had come on the dash. We scheduled an appointment but apparently they only filled the tire with air. Upon returning home, we noticed that the valve stem cover was missing- had to go back again. Twenty minute drive. About two weeks later, the light on the dash lit up again, we took the car to a gas station close by, the same tire was again low by seven pounds, while filling the same tire up ($1.50 for air- really?), we noticed a nail. Don't you think Toyota, would have checked the first time? For a nail, glass, etc. Can no one do their job anymore? More
by PatsyClineSmith
Employees Worked With
Miles
