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Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,528 reviews
April 27, 2021
They got me in for Tuesday and finished the jeep on Monday which worked out very well for us.They did an inspection on my vehicle which came out great.The inspection stated my front brakes will need at Monday which worked out very well for us.They did an inspection on my vehicle which came out great.The inspection stated my front brakes will need attention soon which I was going to have done mid summer.Very efficient, I was well satisfied More
by Doug Harcus
Verified CustomerEmployees Worked With
Jim Brinkman
April 27, 2021
Patti is always fabulous. And Dan the Courtesy Car driver is likewise excellent Nothing else needs to be said. Silly to require more words. Wasting my time is likewise excellent Nothing else needs to be said. Silly to require more words. Wasting my time More
by Faye
Employees Worked With
April 27, 2021
Service techs were very helpful and friendly. Service area was clean. The techs were very knowledgeable on the problems with my vehicle. The other employees were very friendly area was clean. The techs were very knowledgeable on the problems with my vehicle. The other employees were very friendly More
by dankohel03@gmail.com
April 27, 2021
Called dealer to inquire about adding the factory tow setup to my 2020 Grand Cherokee and was transferred to parts. The gentleman needed my vin number to verify if the Jeep had the proper wiring so he lo setup to my 2020 Grand Cherokee and was transferred to parts. The gentleman needed my vin number to verify if the Jeep had the proper wiring so he looked it up in the computer. His quote for parts and labor was $875, (WOW) he placed the order and sent me to service for apt. Made apt for 1:30 Friday, dropped it off at noon was told it would be ready at 5. Received a call at 2pm, was told it needed wiring, had somebody going to get it. The added cost was another $800! (WOW) At 5 pm the dealer closes, I got no call, I now have no transportation. Sat at 11AM I have to call them to find out what’s going on with my Jeep… Never again, 20 years, 6 or more purchases and it is the last one I purchase from them. Sad part is I paid a little more then I wanted but was ok with the decision due to other past treatment and what used to be a good service department. Best part of the experience was the shuttle driver that picked me up on Saturday. Car sales is the shortest part of ownership, the service could be an 8 year relationship, not in this case, more like a breakup. More
by coreyb27
April 27, 2021
I brought my car in to get new key fobs made which was fine. I also asked for an oil change and to have my tires and rims inspected. That didn't happen and nothing was communicated. Communication was terr fine. I also asked for an oil change and to have my tires and rims inspected. That didn't happen and nothing was communicated. Communication was terrible at best. More
by Timmyusa
Employees Worked With
Timothy Delord
April 25, 2021
This dealer has Good service. There is no No pushy salesman. The salesman attends to your wishes quickly. The financial part is dealt with in a quick but precise way. salesman. The salesman attends to your wishes quickly. The financial part is dealt with in a quick but precise way. More
by JohnTheMarkus
April 23, 2021
The part i really appreciated about it was the fact that of the fine gentleman i worked with, Tim, Matt and Teddy, they understood that the 1 truck they had on the lot I liked but had one feature that I did of the fine gentleman i worked with, Tim, Matt and Teddy, they understood that the 1 truck they had on the lot I liked but had one feature that I did not want to have on a truck I would buy for the future. I had said feature, Ramboxes, on the truck I traded and I think they was a great creation by Ram. I like the Ramboxes and the way they create extra storage on the outside of the truck for ease of access. However with my current and expanding family situation, I was going to need a standard bed. After I explained this to all 3 of them, they were polite and receptive of my request and worked hard to find a truck they could do a truck for truck swap that was on my wheelhouse of options. They were able to accomplish just that and I am very appreciative as the truck I purchased will hopefully be a lifelong vehicle turned into a collector's item since it is a special edition truck. More
by Sheepdog
April 22, 2021
The dealership was extremely clean, I felt that they followed all covid procedures. Walter Clark was very professional, and answered any questions that I may have had. I will definitely recommend Palmen followed all covid procedures. Walter Clark was very professional, and answered any questions that I may have had. I will definitely recommend Palmen to friends and family. More
by rogerlake007
Employees Worked With
Wally Clark
April 22, 2021
Excellent service. Drop off and pick up was great. Brought in for oil change and software update. Was completed in the amount of time Tim advised. Brought in for oil change and software update. Was completed in the amount of time Tim advised. More
by gellitl1974
Employees Worked With
Timothy Delord
