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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

April 29, 2021

Everything was very clean. Calvin was amazing and did a great job helping me purchase my jeep. He is the sole reason i’ll be back and will only bring my business to Palmen. Thank you. More

by cao13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin McIlwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
April 29, 2021

I Was there for oil change and tire rotation. Took about 2 hours to complete. Don’t think it should take that long for a oil change. More

by harobikes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
April 29, 2021

I had the car in for oil change yesterday and they did everything including a pretty trip check. So today I get in the car and the dash lights up like a christmas tree! I rushed over and had a xxx mom More

by VETS21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Collins, Timothy Delord
April 28, 2021

Waited in line for one service writer while 2 others sat doing nothing. Was told this was policy. Oil change took 1 hr 20 min from appointment time early in the morning. Person in front of me was told 45 m More

by wamillc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy Delord
May 13, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review. We appreciate all customer feedback and consider it valuable. I apologize that your oil change took a bit more than expected. I do recall the service drive was very busy yesterday at the time of your 8:15 appointment and we seemingly got a little backed up getting vehicles checked in and the services completed within their normal time frames. While we try to schedule accordingly to prevent this from happening, sometimes it is unavoidable and I am sorry if the delay caused you any inconvenience. If you wish to discuss anything further, please feel free to contact me here through DealerRater or using my contact info below. Thank-you for your business, patience, and understanding, and have a nice day. Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

April 28, 2021

Randy is awesome to work with and goes above and beyond to make sure you are happy! I visited 6 other dealerships and Randy found what I could not at others! He went above and beyond to find my dream truck More

by HTLloyd74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy the man Rogers, Chuck Schovain, Randy Rogers, Teddy Hendrix
April 28, 2021

Tim was great to work with. The whole process was super easy start to finish and I’m very happy with my Dodge Journey. Thanks. More

by dalsbo_curtin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Krikau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
April 28, 2021

Every time we visit it’s always a great visit. The staff delivers what we are looking for and making the process very smooth. Highly recommend!! More

by Hansen6967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Matt was very accommodating. Even though my new/used car was damaged during the break in, he arranged for me to have a loaner car, which was beautiful, it’s a shame that he had to go through that and stress More

by shellymico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Abernathy, Matt Collins
Apr 29, 2021 -

shellymico responded

Matt was very accommodating. Even though my new/used car was damaged during the break in, he arranged for me to have a loaner car, which was beautiful, it’s a shame that he had to go through that and stress over the reaction of his customers. If anyone deserves a vacation I would say Matt does. Shawn did an awesome job as well replacing the cracked taillight.

Apr 29, 2021 -

shellymico responded

Matt was very accommodating. Even though my new/used car was damaged during the break in, he arranged for me to have a loaner car, which was beautiful, it’s a shame that he had to go through that and stress over the reaction of his customers. If anyone deserves a vacation I would say Matt does. Shawn did an awesome job as well replacing the cracked taillight.

Apr 29, 2021 -

shellymico responded

I will use Palmen again in the future.

April 28, 2021

Nick was awesome and everyone there was super helpful! It was actually a good car buying experience. Would definitely recommend to our friends and family! More

by Rich Null
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barsuli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
April 28, 2021

Great dealership! Easy to work with and go above and beyond to make sure satisfied! Visited 6 dealerships looking for my dream truck; they didn’t have it but they went above and beyond to find it! Thank More

by HTLloyd74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rogers, Teddy Hendrix
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