Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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We recently purchased a used Wrangler from Palmen and couldn’t be more pleased with the whole experience. Calvin was great to work with and did an amazing job of communicating. We would highly recommend couldn’t be more pleased with the whole experience. Calvin was great to work with and did an amazing job of communicating. We would highly recommend Palmen and Calvin to anyone in the market for a new vehicle. Thanks! More
Nick Barsuli did an outstanding job finding the right vehicle for me, a Jeep Grand Cherokee. Matthew Gastaldi in finance did a great job too! Highly recommend Nick and Palmen of Racine! vehicle for me, a Jeep Grand Cherokee. Matthew Gastaldi in finance did a great job too! Highly recommend Nick and Palmen of Racine! More
I recently had a brake job on the front axel.It seemed I recently had a brake job on the front axel. It seemed ok at first, but after a two harder than normal stops I heard a slight grinding noise. Then a I recently had a brake job on the front axel. It seemed ok at first, but after a two harder than normal stops I heard a slight grinding noise. Then about two weeks later I had had the rear brakes repaired elsewhere. I then had a panic stop that sounded like a train wreck. I thought it might be the rear axle so I asked the mechanic to check it. He advised it was the front axle brakes. This all happened in about 6 weeks . My original brakes lasted 130000 miles. So I brought it back to the dealer. After waiting for four hours with a 1 oclock appointment, the service rep came back to inform me that I must have been abusive to my brakes in some manner as the rotors were Ground and damaged the pads were no good anymore and the caliper sliders needed to be replaced. The cost of all this would be $600, stating that the cost would be $600 but that the pads and rotors would be no charge because of warranty. I took his recommendation slip and informed him I could not afford that. I went back and saw my other mechanic and asked him to take a look at the brakes in the front axle and give me a synopsis of the problem. I also told him to check the sliders. He informed me that the rotor was worn and he could grind out the problem but the pads were shot and appeared to be aftermarket. I asked him to repair it and he did so for a reasonable price. Now my brakes are fine As a result, I am not pleased with the entire Exchange concerning my front brakes with the dealer. More
As he has always done in the past, Tim Krikau did a great job finding us the new Jeep Cherokee that we wanted. Great customer service. He is the reason we keep coming back to Palmen of Racine for our vehicl job finding us the new Jeep Cherokee that we wanted. Great customer service. He is the reason we keep coming back to Palmen of Racine for our vehicles. More
I have been buying cars from this dealership for a lot of years all were good experienc I send people there And haven't had a complaint They handle the service very well this is important to me The sal of years all were good experienc I send people there And haven't had a complaint They handle the service very well this is important to me The sales people do their job and are not pushey More
The device rep was Inattentive and didn’t pay attention to details. I’ve had my keep serviced the since 2016 and he did realize I was in the system. He tried Telmex I needed services for maintenance that I to details. I’ve had my keep serviced the since 2016 and he did realize I was in the system. He tried Telmex I needed services for maintenance that I’ve had completed. More
One of the worst service experiences I’ve ever had!!!! Wally can’t seem to remember much of what he’s been told about the problem with the vehicle. He had to ask me MULTIPLE times what the problem was an Wally can’t seem to remember much of what he’s been told about the problem with the vehicle. He had to ask me MULTIPLE times what the problem was and hardly lets you get a word in edgewise More
Did a nice job guiding my purchase decisions for service. Also, was right on with time estimates. Although not specifically service related...it was nice to have warranty coverage! Also, was right on with time estimates. Although not specifically service related...it was nice to have warranty coverage! More
Patty took real good care of me.. she really know how to treat the customer. I had an issue and she took care of my issue.. treat the customer. I had an issue and she took care of my issue.. More