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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

May 05, 2021

Patty always has a smile and explains everything to make sure that it is right. When I need service I always ask for her. 👍 TNX More

by The oi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

I have been patronizing Palmen of Racine since 1995. They sell a great product and provide trustworthy servicing on that product. As long as they sell Jeeps I will remain a loyal customer. More

by ESCHENBAUCH51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
May 05, 2021

Always can depend on Patty to take good care of us. Usually my husband handles the jeeps’ issues but she made me feel very secure with everything! More

by Jan Matek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Loved working with Tim Krikau. When buying my new car 3 years and my newest addition this year thanks for all the help you guys really are awesome More

by mpadgett0219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Krikau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Had an excellent car buying experience!Sales staff and Had an excellent car buying experience! Sales staff and Finance staff were great, everyone that I worked with made my vehicle purchase fast and easy. More

by Christine R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Schwaab
May 04, 2021

Patti, the parts guy, and the technician that worked on my Jeep are A++ can’t wait to schedule another appt to finish the work thanks guys! More

by egs4293
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Service advisor Patti is always so willing to help out our agency with quick service and quality repairs. She is able to find openings to keep our fleet operational. More

by rmueller1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Everyone we worked with at Palmen was very knowledgeable and extremely friendly and helpful this will only allow me to submit the review if it is over 25 words, might want to look at that More

by pconnelly1501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix, Jason Pfannenstiel
May 03, 2021

Patti went above & beyond to help me with my car dilema ! It was a bit of a project but she took care of business that’s for sure very impressed with her ! Thanks Patti ! One note my car was very dirty and More

by Debstoner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

I already new what was wrong with my jeep when I brought it in thanks to my free owner's manual but I was changed 145 plus tax for the same diagnostic service. 3times the amount of what it should cost,towed More

by Plantmanagers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally Clark
May 03, 2021 -

Plantmanagers responded

I told the receptionist how disappointed I was as she just took my money with a shocked look

May 17, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as we take all customer input seriously and consider it important and helpful. I apologize that you feel your experience here was less than satisfactory and would also like to thank you for the multiple offline correspondences we have had about it since May 4th. Hopefully, after our last responses to one another, we have cleared the air but please feel free to contact me directly if you have any questions or would like to discuss anything further. Thank-you. Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

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