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Palmen Buick GMC
Kenosha, WI
3,153 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,153 reviews
January 12, 2016
Palmen is aweful Called here about a used car. They informed me it was there and that if we set a "VIP appointment"(their terms) they would have it washed and ready Called here about a used car. They informed me it was there and that if we set a "VIP appointment"(their terms) they would have it washed and ready for us to see. They were a little over an hour away from our home. We made an appointment and set off to see the car. On our way there we received a follow up to confirm our appointment. When we arrived we went to the reception desk to check in. They didn't have any information on who we were, what car to see etc. Obviously a appointment doesn't mean anything to them. A random salesman was dispatched to help us - he had no idea what car we had came to see. After informing him what car we wanted to see and showing him an email - he set off to find the keys. 10min later he returned and said the vehicle was not there - that it was sold. We asked if he was sure as we just talked to someone, set up an appt. and drove over an hour to see it. He told us -" what do you want me do - we sell cars all the time". I said it would have been nice to know that before we wasted two hours on a wild goose chase. He never offered an apology, to show us something else, to speak to a manager...nothing. We left and will go out of our way to tell everyone not to give them any business. Further we have received several follow up emails from different people in the company asking about our experience, etc etc. I sent each a reply as to what happened and not a single one even took the time to respond. More
by Buyer
Employees Worked With
Lisa, Juan
April 18, 2014
Brian Ambrogio Brian was a pleasure to speak and work with. I usually hate the whole dealership experience, but Brian changed my thoughts on this. I will absolutely Brian was a pleasure to speak and work with. I usually hate the whole dealership experience, but Brian changed my thoughts on this. I will absolutely recommend him and the dealership to any friends or family in the future who are in need of a vehicle. More
by benny75
Employees Worked With
Brian Ambrogio
November 29, 2012
A pleasure to deal with. A super deal with no pressure. Outstanding delivery and after sale customer service. This dealership realy cares about its customers. Outstanding delivery and after sale customer service. This dealership realy cares about its customers. More
by Fsteddie5
Employees Worked With
Dan Salisbury
