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Palm Springs Motors Ford
Cathedral City, CA
558 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 558 reviews
April 09, 2026
Clarence was incredible. He went out of his way to ensure that my buying experience was smooth and pleasant, I almost felt like he was working for me and not the dealership. He went out of his way to ensure that my buying experience was smooth and pleasant, I almost felt like he was working for me and not the dealership. More
by jeremesmith32
Employees Worked With
Clarence Davis
April 08, 2026
The service and experience with the Quick Lane staff and in this case Perla was great. Perla is very knowledgeable and professional. Perla communicates well and the service is done in a timely manner. I hig in this case Perla was great. Perla is very knowledgeable and professional. Perla communicates well and the service is done in a timely manner. I highly recommend working with Palm Springs Motors Quick Lane. More
by Rube
Employees Worked With
Paerla Serrano
April 08, 2026
I had tbe best service in tbe Quick Lsne and tbe best value. They were courteous and fast. For oil change and struts and radiator replacement I highly recommend them. . value. They were courteous and fast. For oil change and struts and radiator replacement I highly recommend them. . More
by Jdianasutherland
Employees Worked With
Perla Serrano was very excellent
April 07, 2026
I am more than happy with my purchase. Patty was awesome from the start . Very friendly and accommodating. Michael was great as well .he picked me up on two separate accusations. My other Patty was awesome from the start . Very friendly and accommodating. Michael was great as well .he picked me up on two separate accusations. My other vehicle was being repaired. He picked me up from Toyota and accompanied me on my test drives than dropped me off. He also picked me up the next morning from my home .when I came in to purchase the vehicle. I must say what an awesome experience this has been.not to mention I love my truck she’s a space ship . More
by Katoomer
Employees Worked With
Patty and Michael
April 06, 2026
David was very helpful during my visit. Oil, filter & inspection finished on time. I waited for my car and enjoyed a nice customer waiting area with coffee. Very professional service center Oil, filter & inspection finished on time. I waited for my car and enjoyed a nice customer waiting area with coffee. Very professional service center. More
by Perry
Employees Worked With
David Aguara
March 05, 2026
The good is that the transaction was quick, the make, model, trim, and color of the vehicle I wanted was on the lot. The bad is that I had to manage thru bait-and-switch pricing, confusion between the sa model, trim, and color of the vehicle I wanted was on the lot. The bad is that I had to manage thru bait-and-switch pricing, confusion between the sales person and the finance person, sneaky add-ons that weren't mentioned but appeared on the bill of sale. I'm not a fan of sticker shock and almost walked away from the deal until they removed the assumed-I-wanted add-ons and the price fell back to where it should have been. Buying an EV for the first time I was met with confusion on what I needed to buy in order to have all of the charging apparatuses I needed - this resulted in three visits to the dealer and several phone calls. Part of the purchase decision making was electing to accept the "free" at-home charging station. At first this seemed included until thru the process I was made aware that the cash-back rebate that appeared to be $5000 was actually $7000 unless you accepted the "free" station. It's not free, it costs $2000. The actual value of the station is ~$500 when purchased alone.. so you are relying on the installation making up the remaining $1500 in cost. Since I wasn't given an invoice for this, I don't know if sacrificing $2000 was a good deal or not. My recommendation to anyone buying a car from this dealership is to come having fully done your research at home. More
by cckeith
Employees Worked With
Ray Salazar, Alex Alvarez
February 11, 2026
I recently purchased my Mazda CX-5 from Palm Springs Ford and had a truly great experience from start to finish. Erik Tapia was especially helpful throughout the entire process. His customer service was outs and had a truly great experience from start to finish. Erik Tapia was especially helpful throughout the entire process. His customer service was outstanding — he was professional, attentive, knowledgeable, and made sure all of my questions were answered. He made the buying experience smooth, comfortable, and completely stress-free. The dealership facilities were clean, welcoming, and well-organized, which made the entire visit even more pleasant. Additionally, the team took care of a paint touch-up that needed to be done, and the repair was handled promptly and professionally. I really appreciated the attention to detail and the commitment to making sure everything was perfect before I drove off. Overall, I’m very happy with my purchase and the level of service I received. Thank you again to Erik Tapia and the Palm Springs Ford team for a great experience! More
by JCCORTES07
Employees Worked With
Erick Tapia
