Pacifico Mazda

Sleazy and unprofessional I recently looked into buying a car here and within 10 minutes of being inside I got flat-out hit on by an employee. I called 2 hours ahead of time to I recently looked into buying a car here and within 10 minutes of being inside I got flat-out hit on by an employee. I called 2 hours ahead of time to say I was interested in checking out a particular car there and when I came in, they made me wait 25 minutes before telling me that it was parked behind some fence they couldn't open for me. When I asked to look at a different car, the manager said it was "just outside" but the sales guy gave me a creepy smile and then made me wander through the lot in the freezing cold and couldn't find it. He finally located it but the dude was clearly not as sharp as he used to be. When I asked to see the car's maintenance records and CPO checklist, they made me wait around for a long time but couldn't find that either. They kept me there for 2 hours, looking around for cars, missing documents, and then trying to get me to talk about financing before I had even seen the car I wanted. It was so bad it was hilarious. When I came back the next day, I finally got to see the car I was interested in. During the test drive, the salesman encouraged me to speed through the roads surrounding the dealership. When I made a comment that the cops must being really lax, he joked about them getting kickbacks for staying out of their way (?). He then mocked me for being concerned about the rust on the underside of the other car I looked at the previous day. The car I wanted was hard to find, they had it, and so despite having a gross experience, I entered into negotiation with them. They really, really tried to pressure me into financing before even talking about the OOTD price. I left and will never, EVER, come back. More

Easy to work with throughout the whole purchase process.... I purchased Mazda 6 on June 30, 2015. I had started with the Internet sales team. I was then assigned Mac Hirsch as my sales associate. Mac is pat I purchased Mazda 6 on June 30, 2015. I had started with the Internet sales team. I was then assigned Mac Hirsch as my sales associate. Mac is patient and thorough. He listens to all concerns, wants and needs and responds appropriately. He insures that the customer is not only comfortable with the purchase, but is also confident that they are making fully informed and self assured decisions. Simply, Mac was great to work with as my sales associate. Or, it could just have been me. More

Buying my CX5 My experience with Pacifico Mazda was great. The sales rep I worked with, Ted, was friendly, down to Earth, and willing to do whatever he could to mak My experience with Pacifico Mazda was great. The sales rep I worked with, Ted, was friendly, down to Earth, and willing to do whatever he could to make the deal for me. I got an amazing car at an amazing price and could not be happier. Ted also helped me with switching my insurance policy and went above and beyond my expectations. More

2nd Mazda I bought from Pacifico. Best dealer experience If you are looking to buy a Mazda, no other car dealer comes close to the no nonsense , cut to the chase best deal around. If you are tired of the ba If you are looking to buy a Mazda, no other car dealer comes close to the no nonsense , cut to the chase best deal around. If you are tired of the back and forth method that most dealership use to wear you down, then go to Pacifico. They gave a good price for the new car right upfront and a fair price on my trade. Jodi , in particular, went far beyond what was required to make the purchase as painless and dare I say, even enjoyable as possible. More

Experience A+ The time I had at this dealership was great. Ted handled everything in a superb manner from making me feel welcomed and comfortable. The whole team wa The time I had at this dealership was great. Ted handled everything in a superb manner from making me feel welcomed and comfortable. The whole team was friendly. More

Mazda Awesome experience. It was a lot of fun and a very educational experience. Jodi was very good and I was impressed. I was a very satisfied Awesome experience. It was a lot of fun and a very educational experience. Jodi was very good and I was impressed. I was a very satisfied More

Top Notch Service I am a returning customer to Pacifico Mazda. I was rear ended on the highway and my 4 month old 2015 CX-5 was totalled in the process. I was injured I am a returning customer to Pacifico Mazda. I was rear ended on the highway and my 4 month old 2015 CX-5 was totalled in the process. I was injured and could not drive for a couple of months. I was cleared by the doctor and decided to go back to Pacifico. I went through the internet sales team and was given Mac to facilitate the process. Mac was extremely helpful and courteous. He got me quickly through the process and supported me to make sure all my buying needs were met. I appreciate the help and support he gave to me and would recommend that customers looking for quality assistance seek him out. More

Nice place to buy a car 2nd time buying a new car here. Worked with Tom Simril to trade in my last purchase & lease a new car that met my needs. He was very patient and wil 2nd time buying a new car here. Worked with Tom Simril to trade in my last purchase & lease a new car that met my needs. He was very patient and willing to go repeatedly to the lot to look at different models & colors. No pressure. More

Amazing Experience!! My experience at Pacifico Mazda was excellent! Working with Cynthia Crum and Mike Conahan was amazing....My mother and I spoke with Cynthia Crum befo My experience at Pacifico Mazda was excellent! Working with Cynthia Crum and Mike Conahan was amazing....My mother and I spoke with Cynthia Crum before coming in and she was able to get us a great price on my 2015 Mazda6 i Sport that no other dealership could match. She went all out to make sure we got the best deal possible. My sales person was Mike Conahan and he was just as helpful and extremely friendly, honest, and personable. As soon as my mom and I walked onto the lot, Mike was there to help us every step of the way. I wasn't sure on what color to get and he was patient and helped me decide, showing me both colors and giving his honest opinion and advice. I ended up taking his advice and I am very happy I did because he was right about everything! He showed me all the features and answered all the questions I had and he never made me feel pressured at any point. He was very easy to work with and gave us tips on where to go for different accessories and options that I wanted added on to the car. He had inside knowledge you wouldn't find anywhere else and I was very impressed with how nice and honest he was. Everything about this experience was great and the interaction with the other people at Pacifico was just as pleasant. I would definitely buy another car from Pacifico Mazda because of the wonderful experience I had working with Mike Conahan and Cynthia Crum! More

Great experience We shopped around at many dealerships and by far our experience with Pacifico Mazda and with Lamont specifically was the best. He did not make us feel We shopped around at many dealerships and by far our experience with Pacifico Mazda and with Lamont specifically was the best. He did not make us feel pressured into anything in anyway, offered us a competitive deal at below fair market price with no hidden fees and a great warranty, and was available for any questions. We found the car that we wanted and were very happy with the price. Other dealers that were very pushy and not forthcoming, but working with Lamont was easy and he was very helpful. We would definately recommend him and pacifico mazda, and we plan on buying from them again in the future and trust them to take care of our car services. More