Pacifico Ford - Service Center

Outstanding Service Outstanding service. Great responsiveness, fairness, honesty, got me in and out quickly!!! I would definitely take my car again. I have taken the car Outstanding service. Great responsiveness, fairness, honesty, got me in and out quickly!!! I would definitely take my car again. I have taken the car several times, and never have they tried to up sell me. More

I can always count on Paul Paul always goes the extra mile. He explains the service and my options. He answers my questions and gives solid advice whenever I have a question. Paul always goes the extra mile. He explains the service and my options. He answers my questions and gives solid advice whenever I have a question. More

Personal, Caring, Courteous, and Efficient I am truly thankful for Seans help. He provided me with professional service. He understood my needs and was able to provide an immediate solution t I am truly thankful for Seans help. He provided me with professional service. He understood my needs and was able to provide an immediate solution to my service needs. More

Snow Prep -Oil Change I have been very impressed with Ford Quick Lane services, they have a clean, comfortable waiting area, and hot pretzels if your stomach starts growlin I have been very impressed with Ford Quick Lane services, they have a clean, comfortable waiting area, and hot pretzels if your stomach starts growling. I find if you get there early you get out early. However on Friday, 12-8-17, I heard the 1st snow storm would be arriving tomorrow on my planned shopping day in Lancaster. I called the guys at Quick Lane around 10:20am to see if I could get in for an oil change, I have been putting off for 2 weeks, and they were like "sure bring it over" so I did, and James was at the desk, he took care of "my baby" and called a lil over an hour to let me know "my baby" was ready for pick up. James Williams is the best, always friendly and makes sure everything is taken care of including my little sticker to let me know when my next oil change is due. Thanks James! More

Professional Quality Service Quality service each time I visit. Customer service is outstanding. They go out of there way to provide service without keeping you all day. If any ad Quality service each time I visit. Customer service is outstanding. They go out of there way to provide service without keeping you all day. If any adjustments are needed, they are receptive taking care of the issue More

In and out I brought my car in for an oil change last Friday afternoon and without any hesitation Sean was like .... no problem offered me something to drink and I brought my car in for an oil change last Friday afternoon and without any hesitation Sean was like .... no problem offered me something to drink and pointed me toward the waiting room and before you knew it my car was ready. Not only was it ready I received a coupon for a free car wash! I guess that was a Christmas present to me. Thanks Sean More

Service Experience The Customer Service Manager, Sean Mellon, treated us with the utmost respect, consideration and diligence. Sean is a very amiable person who won't he The Customer Service Manager, Sean Mellon, treated us with the utmost respect, consideration and diligence. Sean is a very amiable person who won't hesitate to go out of his way to assist his customers, as was my particular case. He treated my daughter and I as family and long-time friends, and we were truly appreciative of his initiatives in providing the best service possible. No doubt, whatsoever, that my next cars will be acquired at Pacifico Ford. Michael W. Banks More

Awesomeness So I want to company and I need to get use my car to get places and the one thing I can trust upon for doing his head in my car on time and if they do So I want to company and I need to get use my car to get places and the one thing I can trust upon for doing his head in my car on time and if they don’t have my car done on time they always accommodate me the matter what happens I always leave Ford with a smile More

Thanks again Thank you very much for the prompt and fast next day service with my car Now I’m safe on the road Happy holidays Thanks again Thank you very much for the prompt and fast next day service with my car Now I’m safe on the road Happy holidays Thanks again More

Quicklane service Great experience at Pacifico Quicklane. Brought my F150 in for oil change and was warmly received by assistant manager James Williams. Besides the oil Great experience at Pacifico Quicklane. Brought my F150 in for oil change and was warmly received by assistant manager James Williams. Besides the oil change they also addressed two recalls by Ford all in a timely fashion. Very professional there, thank you! More