Pacific Volkswagen
Hawthorne, CA
Filter Reviews by Keyword
By Type
Showing 325 reviews
Susan Ahn Susan is amazing. Always delivers my car on time and clean! Will alwas be a customer of Susan and Pacific VW Thank you so much for always being prof Susan is amazing. Always delivers my car on time and clean! Will alwas be a customer of Susan and Pacific VW Thank you so much for always being professional and friendly More
Courteous and professional Jonathan Rodriguez listened to my concerns and accommodated my schedule. He kept me informed on the progress of repairs. My car was fixed, washed an Jonathan Rodriguez listened to my concerns and accommodated my schedule. He kept me informed on the progress of repairs. My car was fixed, washed and teturned to me with no hassles! I thank him and all the service staff at Pacific VW. More
Susan Any is awesome Susan I love to take this time to thank you for your awesome service and making sure we were fully satisfied with the service provided. Pacific Volksw Susan I love to take this time to thank you for your awesome service and making sure we were fully satisfied with the service provided. Pacific Volkswagen is very fortunate to have Susan on their team. Thank you again Susan. More
Customer service Michael Sandoval was very helpful. He kept me informed about my vehicle. I was offered a loaner car free of charge while my car was being fixed. Great Michael Sandoval was very helpful. He kept me informed about my vehicle. I was offered a loaner car free of charge while my car was being fixed. Great customer service More
Amazing Service Kyle is such an amazing employee, he makes sure that im taken care of every time I come in. I enjoy going to this dealership. Kyle is such an amazing employee, he makes sure that im taken care of every time I come in. I enjoy going to this dealership. More
Perfect Experience! Brought my Beetle Classic in to take care of a scary rattle/grinding noise. Kyle promised the car would be ready within 2 hours. Less than an hour l Brought my Beetle Classic in to take care of a scary rattle/grinding noise. Kyle promised the car would be ready within 2 hours. Less than an hour later I was driving out in my nice QUIET and clean Beetle. Waiting area was very comfortable and the free Wi-Fi is fast enough for watching Netflix while I waited. I highly recommend Pacific VW and LA Car Guy!! More
Great service with Kyle Robinson I have always had great service from this VW dealership, but Kyle always seems to go a step beyond to provide exceptional service. I look for him ever I have always had great service from this VW dealership, but Kyle always seems to go a step beyond to provide exceptional service. I look for him every time now. More
Dead battery needed replacing No appt and on no notice was services and out in an hour. Service was friendly and efficient. Car needed new battery and they replaced it immediately. No appt and on no notice was services and out in an hour. Service was friendly and efficient. Car needed new battery and they replaced it immediately. More
Smooth experience My car had more than 5 problems at a time. Suspension and electrical. I thought it was going to be a hassle to get it processed thru my carmax insuran My car had more than 5 problems at a time. Suspension and electrical. I thought it was going to be a hassle to get it processed thru my carmax insurance. It turned out to be a breeze. They got me a rental and this during the 4th of july weekend. More
Buying from Pacific Volkswagen Went in to look into buying a new GLI and I was extremely well taken care of by Robert Lozano. He wasn't just trying to make a sale, he made a connect Went in to look into buying a new GLI and I was extremely well taken care of by Robert Lozano. He wasn't just trying to make a sale, he made a connection and understood what I needed so that I would walk out with what I needed, not what would serve him the most. Robert is an excellent salesman who really knows how to connect and help you make the right choice. More