Pacific BMW - Service Center

We appreciate the quick turnaround and the detailed videos the team sends regarding our vehicle check-up. videos the team sends regarding our vehicle check-up. More

I like their online service appointment system where I can describe my issues and concerns prior to scheduling the service appointment. John is my service rep and he asked shop foreman, Jason, to help loo can describe my issues and concerns prior to scheduling the service appointment. John is my service rep and he asked shop foreman, Jason, to help look into my issue. I dropped my car off late morning, and my car was ready by 5 pm same day. More

good. kind.fast.best. I like this dealar. every people very kindly. perfect. next time I will visit again kind.fast.best. I like this dealar. every people very kindly. perfect. next time I will visit again More

Love dealing with Pacific BMW - everything about the process of bringing my car in was quick, efficient and friendly. Even the ride-assist through Uber was great. Only four stars because I had a service process of bringing my car in was quick, efficient and friendly. Even the ride-assist through Uber was great. Only four stars because I had a service light on when the car came back - had I been alerted while the car was being serviced, I would have taken care of it then while the had it. Now I have to get it checked out again! More

The service was fast and efficient. I also like that they sent me a video of the inspection. I also like that they sent me a video of the inspection. More

Great service, fast and easy. Friendly and straight to the point. Will definitely be back to this location if extra service is needed. Friendly and straight to the point. Will definitely be back to this location if extra service is needed. More

Vanessa is one of the best service rep ever. She takes care of her clients like they are family. Vanessa is a great asset to Pacific BMW. She takes care of her clients like they are family. Vanessa is a great asset to Pacific BMW. More

Great and fast service. Awesome people! I honestly would recommend this dealership to friends and family Awesome people! I honestly would recommend this dealership to friends and family More

kind of expensive for maintenance service otherwise, personnel was attentive and work completed as promised. personnel was attentive and work completed as promised. More

For the most part, ezcellent servis. However, when I drove off the lot after service, I had to bring it right back due to the check engine light being on. It was cleared quickly enough However, when I drove off the lot after service, I had to bring it right back due to the check engine light being on. It was cleared quickly enough, and I was on my way, but you would think someone would have noticed the light being on when they drove the from the service bay to the pick up area. More