Ourisman Mazda of Rockville

Our experience with Congressional Motors, Rockville Pike was outstanding in every respect. Congressional Motors were highly recommended to us by friends and family members, and their recommendations were ab was outstanding in every respect. Congressional Motors were highly recommended to us by friends and family members, and their recommendations were absolutely spot on! From the friendly, attentive professional sales team, to the highly personalized, low stress approach to the sale and excellent follow up and after sales care, this could not have been a more pleasant experience, and continues to be so. I would <b>highly</b> recommend this dealership to other potential Mazda or VW buyers. More

Shannon Macatuno was a great help in finding our new car. He spent over 2 days test driving with us, showing us different models and just an all around great help. When we first went to Congressional Motors, He spent over 2 days test driving with us, showing us different models and just an all around great help. When we first went to Congressional Motors, we actually had our minds set on an entirely different dealership and model/make - were not expecting to fall in love with Volkswagon, but alas with Shannon's help we did. Great dealership with welcoming staff, knowledgeable sales consultants, and of course - refreshments! Definitely recommend you stopping by EVEN if you don't think you want a Volkswagon, because with Shannon's help, you just might change your mind like we did. More

I went to Congressional VW because I had seen the lease deals for the Passat advertised. I met Shannon and immediately took a liking to him. He knows his cars and can help distinguish them from competing deals for the Passat advertised. I met Shannon and immediately took a liking to him. He knows his cars and can help distinguish them from competing models. He has an outgoing personality and sells the car without pushing you into anything. Even though the dealership wanted me to take one of two cars out of inventory (and offered a great deal to do so), nobody tried to push me when I decided I wanted to get the color and features I really wanted. We struck a good deal and the entire process was very straightforward and easy. When I came to get the car this evening, it was all ready and I went through the closing process with Dana who was also very easy to deal with. Shannon spent a lot of time walking me through the car's bluetooth, media and other features. It was an extremely positive process from start to finish. I highly recommend the dealership and the people I worked with. More

Shannon set us up on our test drive and walked us partway through the purchase process when we came back a week later. He was very knowledgeable and friendly without being pushy - just want you want in a sal through the purchase process when we came back a week later. He was very knowledgeable and friendly without being pushy - just want you want in a salesperson. He made us feel like we understood our options and were making a good decision. Joey finished the purchase process with us and has been our primary contact afterward. He's extra sweet and eager to make sure things go smoothly. Dana was our finance person, and while we appreciated his assistance, his sales push was a bit too much and he incorrectly second-guessed our calculations when we were trying to look at the overall (not just monthly) cost of some of the warranties. But overall, I'd recommend this dealership for people who want a low-hassle car purchase from kind, informed people. More

I had such a great experience at Congressional Motors. My salesman, Ali, was extremely friendly, provided great service and experience, and made it so easy to choose my new car. He was even able to get me a salesman, Ali, was extremely friendly, provided great service and experience, and made it so easy to choose my new car. He was even able to get me a much better financing deal that I had come in with! Dana was also great to work with as well, both funny and knowledgeable. Usually taking care of all the paperwork feels like forever, but Dana made the whole process seem much shorter that it really was. I love my car and appreciate the great service that came with it! More

Ray was very helpful and made us feel at ease. We got a great deal and I just love my new car, thanks Ray and Jay!! great deal and I just love my new car, thanks Ray and Jay!! More

Enjoyed working with Ray. He was nice, helpful and displayed competent knowledge of the vehicle we were interested in. He also provided a reasonable car buying experience, without the high-pressure s displayed competent knowledge of the vehicle we were interested in. He also provided a reasonable car buying experience, without the high-pressure sales tactics. More

Tomorrow, my Mazda CX9 will make 2 weeks in the services shop, expecting a part. There was a lot of water in the AC tubes. I am waiting for a new blowout motor or whatever name of the engine inside these a shop, expecting a part. There was a lot of water in the AC tubes. I am waiting for a new blowout motor or whatever name of the engine inside these air vents. The explanation from services: &quot; avoid turning on recirculation of air in the AC when it is raining, it sucks water in.&quot; SERIOUSLY? I don't even know what is worse: a management that allows cars sitting idle for 2 weeks among the inventory, the lack of parts and planning for the parts, the horrible explanation that it is either plain wrong or an apology for Mazda poor design. Can I turn on the car when it is raining? LOL The price: more than $500 for opening + more than $600 for the motor. I am so disgusted that I am almost cutting my losses, selling the car and get a Honda, maybe an Accura. I am very patient with mistakes, and this is the first online review I write, but it Is disgusting. More

I was greeted at the door by a VERY FRIENDLY smile. I went in to check out the new Beetle and walked out with a new Jetta! Ali was so very informative and kind and worked with me and my needs. I had such went in to check out the new Beetle and walked out with a new Jetta! Ali was so very informative and kind and worked with me and my needs. I had such an awesome experience and becasue of him, I am a new car owner!! VW definitely has great customer service and for that they have really won me over and gained a loyal customer who will always recommend a VW :) More

Ray was very friendly and providing great advice. He is familiar with the different models and could answer questions well. Overall it has been a very positive experience which finally resulted in a purcha familiar with the different models and could answer questions well. Overall it has been a very positive experience which finally resulted in a purchase. Keep the good work up! More