Ourisman Honda of Frederick

It Doesn't Get Any Better. Our experience buying a slightly used 2008 Odyssey was one of the most pleasant experiences we have ever had buying an automobile! Not only did we ge Our experience buying a slightly used 2008 Odyssey was one of the most pleasant experiences we have ever had buying an automobile! Not only did we get a great van, but everyone at Shockley treated us with sincere warmth, hospitality and respect. Beginning with our salesman Gary, to the Sales Manager John, and finally to Justin who guided us through the final steps, they were all totally professional while also being very genuine as they helped us aquire the van we had been looking for for quite some time. I really don't think they could have served us any better. One more thought: the van we purchased needed quite a bit of "touching up" on some minor scratches and bumps. It was amazing what the body shop and detailing teams did to make the van look almost like a brand new one. Thanks very much. More

Chris Curry was a top notch salesperson Chris was an amazing sales person. Told him what I was interested in then went from there. Not one bit did I felt pressured to buy a car that night. Chris was an amazing sales person. Told him what I was interested in then went from there. Not one bit did I felt pressured to buy a car that night. He advised me to think about it for a couple of days and get back to him if I was interested. I thought about it for 1 day and decided this is where I wanted to get my new car. Looked at the car on Monday and drove away with a new ride on Thursday! Friday evening I was looking over my car and noticed the splash guards weren't installed and it was one of the options installed before buying the car. Emailed Chris Friday evening and got a timely response from him Monday morning. I brought it in Monday evening for Chris to look to be sure they were in fact not installed . Chris definitely said they were not installed like he thought they were and gave me the option to refund the splash guards or have them installed. I went with installing them. We took a little field trip to the service area and scheduled to have the splash guards installed next Monday . In that short time Chris has kept in touch with me and showed me where the service area is . I'm very happy with you guys and I hope to be happy many years down the road. You have a great team! More

Excellent sales representative My husband and I had a nice experience purchasing our new Honda Pilot Elite at Shockley Honda in Frederick. Shockley Honda listened to my needs and w My husband and I had a nice experience purchasing our new Honda Pilot Elite at Shockley Honda in Frederick. Shockley Honda listened to my needs and wants on my new car. Chris showed us some of the options on the car during our test drive. I would recommend Shockley to my friends and family. More

Friendly salespeople These guys are not your typical cars salesman. Chris in particular was there to help with a non-pressure experience. He did not bombard us with questi These guys are not your typical cars salesman. Chris in particular was there to help with a non-pressure experience. He did not bombard us with questions like other salesman. He just wanted to find me the right car that fits the budget. Even though we did not find a car the first day, he continued to update me by email with new options that would fit my wants. Very personable guy that made my experience enjoyable. More

Lemon? I reserve my opinion for now I bought a $10000 used car 6 days ago and 2 lights have gone out so far on this 2010 Honda Civic. I had Shockley replace the burnt out interior light I bought a $10000 used car 6 days ago and 2 lights have gone out so far on this 2010 Honda Civic. I had Shockley replace the burnt out interior light on Tuesday and now a tail light is out and the interior light they replaced is flickering! I will give them the opportunity to fix problem which sounds like alternator or electrical issue and repost if they fix actual problem free of charge. More

One of my better experiences I never felt like we were anyone's second priority while there. Bryson and the entire team were extremely helpful, fair and friendly. I got a great pr I never felt like we were anyone's second priority while there. Bryson and the entire team were extremely helpful, fair and friendly. I got a great price on my trade-in. I liked the touch of having a product specialist show you the tech and safety features on the vehicle. Some dealerships treat you like a transaction; I did not get that feeling here. A+ More

Very friendly salesmen. Chris in particular was a very friendly and approachable salesman. He knew all about the different cars that were available and could explain them ver Chris in particular was a very friendly and approachable salesman. He knew all about the different cars that were available and could explain them very well. He answered all of our questions detailed and accurately. More

Went in just to look at used and left with new! Went in to look at used Accords just to get a feel for the pricing and not planning on purchasing anything until at least August 2017. Well, our sale Went in to look at used Accords just to get a feel for the pricing and not planning on purchasing anything until at least August 2017. Well, our salesman Gary Brooks came out immediately to greet us and made us feel so very comfortable, like I was having an everyday conversation with my father, and not pushy at all! He told us about the current deals and special interest rates going on and that we should definitely test drive the different engine styles to see what I would really want in the end, but no pressure to buy and even said we should also look at used - which is mainly unheard of! We left as we had to get our daughter at school and were not planning on coming back that day. However, after discussing it and saying how much we liked the dealership and didn't feel one ounce of pressure, we decided to go back for some test drives. After looking at the used cars, and comparing them to the new cars, with the sales going on, new wasn't much more, so we decided to test drive the different engine styles to see what we would end up wanting down the road (still not planning to buy that day). Well, needless to say I fell in love during the test drive. Still not sure, after running the numbers with the great Memorial Day deals going on and the super low interest rate, we couldn't pass it up, we were sold! Gary Brooks is by far the best salesperson I have ever dealt with in buying a car... And I have purchased 7 cars in the last 10 years! I am in love with my new Accord! More

Real professional with no hard sell Great products sell themselves, Fair prices. Professional sales staff without a hard sell. Very friendly with a no rush approach and recommendations Great products sell themselves, Fair prices. Professional sales staff without a hard sell. Very friendly with a no rush approach and recommendations which considered my needs More

Sales Bryson Bentz did a great job. He was professional, friendly and made our purchase smooth. We did not spend nearly as much time getting our purchase fi Bryson Bentz did a great job. He was professional, friendly and made our purchase smooth. We did not spend nearly as much time getting our purchase finalized at Shockley as we have in the past at other dealerships. If your looking into purchasing a new vehicle I strongly recommend Shockley in Frederick Md, and I highly recommend Bryson Bentz. Bryson and Shockley "ROCK". From here on out I will make my automobile purchases at Shockley. More