Ourisman Honda of Frederick

Excellent service, great experience! Love my new Honda and Mo was da bomb! Great service and I'm very indecisive so the patience and friendliness was much appreciated. 100% recommend this Love my new Honda and Mo was da bomb! Great service and I'm very indecisive so the patience and friendliness was much appreciated. 100% recommend this dealership More

Excellent service by the Sales department The sales department was very friendly and accommodating to questions and requests. The finance department was also very friendly, explaining all opti The sales department was very friendly and accommodating to questions and requests. The finance department was also very friendly, explaining all options. This was my second buy from Shockley Honda. Would love to buy from Shockley in future. More

Great Experience Matched a deal that I had worked out with another dealership but had fallen through due to the car being transferred. Very professional and helpful w Matched a deal that I had worked out with another dealership but had fallen through due to the car being transferred. Very professional and helpful with all aspects of the sale. More

Good experience all around Called prior to see a car our deal was there waiting and had the car ready for a test drive! Very nice and patient even though we had to bring our 4 y Called prior to see a car our deal was there waiting and had the car ready for a test drive! Very nice and patient even though we had to bring our 4 year old (they have a nice kids area too) Everyone was very nice and friendly. Left with the car! More

Honda 2017 HRV review. Excellent service, courteous and friendly staff. Associates are helpful and knowledgeable.Place is clean and inviting. I will recommend my friends to Excellent service, courteous and friendly staff. Associates are helpful and knowledgeable.Place is clean and inviting. I will recommend my friends to go to Shockley Honda in the future. More

Another great experience at Shockley My daughter had picked out her second car at Shockley via their used car webpage and when we went to look at it the next day we were greeted with fant My daughter had picked out her second car at Shockley via their used car webpage and when we went to look at it the next day we were greeted with fantastic customer service from the time we walk on the lot. Not only was the customer service excellent, but our salesman, Chris, was wonderful. He went above and beyond to make sure she got the car of her dreams :) More

Love my Joe! Joe is always friendly and knowledgeable about my vehicle. He is my go to service advisor and has been for YEARS. I love that he knows me by name an Joe is always friendly and knowledgeable about my vehicle. He is my go to service advisor and has been for YEARS. I love that he knows me by name and knows my vehicle's history. He is always prompt to return calls and emails. He is honest and trustworthy and I really enjoy working with him. More

Fabulous Professional Experience This is my 3rd Honda purchase and Shockley Honda staff were always very professional in helping me become a satisfying customer into a new vehicle. This is my 3rd Honda purchase and Shockley Honda staff were always very professional in helping me become a satisfying customer into a new vehicle. More

Replacing car for son We have used this dealership several times over the past 20 years and have never been disappointed in the quality of service received. This time was n We have used this dealership several times over the past 20 years and have never been disappointed in the quality of service received. This time was no exception. We were looking for a used car for our son, and were greeted within 5 minutes of our arrival. The sales representative, Chris Curry, was courteous and helpful throughout, even though we were there for several hours and looked at many vehicles. More

Amazing staff and 10/10 service. Went up there from Bethesda to look at a 2008 s2000 after calling and talking to Gary Brooks ( The Honda Guy) to make sure it was still available. Pul Went up there from Bethesda to look at a 2008 s2000 after calling and talking to Gary Brooks ( The Honda Guy) to make sure it was still available. Pulled up and it was sitting out front. Gary was with another customer when I arrived but another employee was happy to grab me the keys for a test drive. Upon return I met with Gary he helped me with no pressure and it was very laid back and friendly appearance compared to some other places that try to convince you to by something. Gary helped with my decision instead of just trying to sell me something and move on to the next customer. Would recommend anyone to check out Shockley if looking to purchase a Honda or any of their used inventory even if living int he DC area it is well worth the drive. Also the used care manger Jon Price was a great help with this purchase not only for being the manager but also being the previous owner of the car that I bought. More