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Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Bowie, MD

4.4
434 Reviews

434 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

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February 28, 2019

No Loaner or recall pare I should have been able to receive a loaner car to go to work and secondly, your organization knew there was a recall when my car was scheduled to com More

by Chrysler
Recommend Dealer
Yes
Employees Worked With
Chance
February 27, 2019

Service repair work. Nastasha Tennessee especially and the rest of your service staff were very professional and courteous. They addressed all of my concerns. Shuttle driv More

by Roost79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nastasha Tennessee, Kenny the shuttle driver and cashiers.
February 26, 2019

Was able to get my van done by the time I needed it by I liked that I was able to get my van in and out in the same day. Perhaps doing a car wash at every service visit would be a welcome addition. More

by Dadsanurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
February 26, 2019

Quick & Friendly Service We bought our Jeep from Tyler and every time we need anything we talk to Tyler from Sales to Service. Tyler has always been very Helpful & Kind so muc More

by LoyalJeepOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Walker
February 26, 2019

Quick and friendly service. Needed an oil change, received that and applicable mileage check. Ourisman keeps close watch on my Journey's needs and that makes life much easier. More

by grant_beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
February 10, 2019

Great service Very friendly, helpful & professional staff. Received a call explaining what needed to be done and the timeframe in which it would be completed. Serv More

by sms1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Poppe
February 07, 2019

Best service ever Rick the asst manager was great through your my experience, I couldn’t ask for a better service advisor. I would recommend this location to anyone More

by Rick, lewis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
February 01, 2019

Excellent service Excellent welcome to the service department. Ordered a tire and the team put it on and updated my truck of a couple of recall notices. That’s the be More

by Hammond1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pai
January 23, 2019

accommodating Came in for an oil change and had a recall letter. Needed an appointment for the recall. They actually did the recall so I wouldn't have to come bac More

by sierramagic20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry but I don't remember the name of the gentleman I talked to in service.
January 19, 2019

Nice Service Usually only in for an oil change, but this time I had to come get a hose put on. My service guy told me the part was in and it would take a few minu More

by pumpkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick in Service and cashier
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