Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
Bowie, MD
434 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
No Loaner or recall pare I should have been able to receive a loaner car to go to work and secondly, your organization knew there was a recall when my car was scheduled to com I should have been able to receive a loaner car to go to work and secondly, your organization knew there was a recall when my car was scheduled to come back in 1 week for service. Now, I have to find time from work to bring the car back in to replace the recalled airbag. More
Service repair work. Nastasha Tennessee especially and the rest of your service staff were very professional and courteous. They addressed all of my concerns. Shuttle driv Nastasha Tennessee especially and the rest of your service staff were very professional and courteous. They addressed all of my concerns. Shuttle driver Kenny and cashiers were very professional and friendly. It was definitely one of my better vehicle repair experiences. I would not hesitate to recommend your dealership for service. More
Was able to get my van done by the time I needed it by I liked that I was able to get my van in and out in the same day. Perhaps doing a car wash at every service visit would be a welcome addition. I liked that I was able to get my van in and out in the same day. Perhaps doing a car wash at every service visit would be a welcome addition. More
Quick & Friendly Service We bought our Jeep from Tyler and every time we need anything we talk to Tyler from Sales to Service. Tyler has always been very Helpful & Kind so muc We bought our Jeep from Tyler and every time we need anything we talk to Tyler from Sales to Service. Tyler has always been very Helpful & Kind so much so we have sent 2 more Jeep buyers to buy from Tyler and they are also Very Satisfied with the experience they received. More
Quick and friendly service. Needed an oil change, received that and applicable mileage check. Ourisman keeps close watch on my Journey's needs and that makes life much easier. Needed an oil change, received that and applicable mileage check. Ourisman keeps close watch on my Journey's needs and that makes life much easier. More
Great service Very friendly, helpful & professional staff. Received a call explaining what needed to be done and the timeframe in which it would be completed. Serv Very friendly, helpful & professional staff. Received a call explaining what needed to be done and the timeframe in which it would be completed. Service was completed as I was told. More
Best service ever Rick the asst manager was great through your my experience, I couldn’t ask for a better service advisor. I would recommend this location to anyone Rick the asst manager was great through your my experience, I couldn’t ask for a better service advisor. I would recommend this location to anyone More
Excellent service Excellent welcome to the service department. Ordered a tire and the team put it on and updated my truck of a couple of recall notices. That’s the be Excellent welcome to the service department. Ordered a tire and the team put it on and updated my truck of a couple of recall notices. That’s the best! More
accommodating Came in for an oil change and had a recall letter. Needed an appointment for the recall. They actually did the recall so I wouldn't have to come bac Came in for an oil change and had a recall letter. Needed an appointment for the recall. They actually did the recall so I wouldn't have to come back just for that. More
Nice Service Usually only in for an oil change, but this time I had to come get a hose put on. My service guy told me the part was in and it would take a few minu Usually only in for an oil change, but this time I had to come get a hose put on. My service guy told me the part was in and it would take a few minutes for them to put it on. Well when the technician was doing the service realized it was a little more work than they thought. Service guy came right over to me in the waiting room to let me know. Appreciate the check in to let me know it would take longer. I appreciate the cashier young lady is always pleasant as well. More