Ourisman Chrysler Dodge Jeep Ram of Bowie

Effortless! I arrived at he service lanes a little before 7:00 A.M. for routine maintenance (oil change, tire rotation, wash). After Janae discussed my needs, I I arrived at he service lanes a little before 7:00 A.M. for routine maintenance (oil change, tire rotation, wash). After Janae discussed my needs, I was directed to the waiting area. In just about an hour, I was on my way to the cashier and out the door. Since I was on a tight schedule, the in and out service made my day. Thanks for the timely service. More

Great and Satisfied! My husband and I met Raymond Walford an exemplary salesman, who walked us through the process of buying our new Wrangler Rubicon. He was very profess My husband and I met Raymond Walford an exemplary salesman, who walked us through the process of buying our new Wrangler Rubicon. He was very professional in dealing with us. He explained in details the features of the jeep that we want to buy. He is patient and you can feel his sincerity in dealing with his customer. His good spirit is contagious and we left the dealership happy and satisfied with his great service. He represented Ourisman Chrysler Dodge Jeep Ram of Bowie with excellence. Thank you very much Raymond! Sincerely, The Mr. and Mrs. Mata More

Friendly, Knowledgeable, Prompt and Courteous Because of his wonderful phone demeanor, Mr. Walford convinced me (without saying a word) to visit him in Bowie; I live in Laurel/Maryland City, 24 mi Because of his wonderful phone demeanor, Mr. Walford convinced me (without saying a word) to visit him in Bowie; I live in Laurel/Maryland City, 24 miles away. Raymond has an unusual gift for striking a balance between being personable and caring, and the pressing needs of selling the exact cars customers want. Raymond made the process quick and (almost) painless! Today I leased my second Dodge Challenger in a row, and would return to Mr. Walford for a third time should Dodge continue to make such quality vehicles at a great value. This impressed me the most: I love sunroofs, but none of the cars we were looking at came with one. Raymond found one, after I had given up all hope, and swung it around the front of the store with a big smile on his face. I was gobsmacked that he remembered what I loved most about my last Challenger. More

Very proffisional Great customer service I got a good deal on my 200 Chrysler,very satisfied I will consider buy here again' thank you for serving me looking forward to Great customer service I got a good deal on my 200 Chrysler,very satisfied I will consider buy here again' thank you for serving me looking forward to do business in future More

good review Previously we have had less than good experiences here but obviously changes have been made and they are good. Thanks for providing great and friend Previously we have had less than good experiences here but obviously changes have been made and they are good. Thanks for providing great and friendly service. More

Quick buy Great service. We saw the jeep online and came to buy it the next day. In and out, very quick. I would recommend this dealer. Great service. We saw the jeep online and came to buy it the next day. In and out, very quick. I would recommend this dealer. More

Great service William Amos provided great customer service in the service department. Ron Koehnleinalso did a great job in the parts department. Items needed were i William Amos provided great customer service in the service department. Ron Koehnleinalso did a great job in the parts department. Items needed were in-stock and always a plus when there is no lead time. More

Another wrangler! Words are simply not enough!!! Mr. Raymon, a patient, professional and very well informed salesman. I went in for an oil change but next thing you kno Words are simply not enough!!! Mr. Raymon, a patient, professional and very well informed salesman. I went in for an oil change but next thing you know I was right back in that chair negotiating for another wrangler. Mr. Raymond made it all possible. I wanted to upgrade but didn't think I could, well he changed all that by working really hard with his team on my behalf. I just want to say thank you! And keep doing what you are doing! More

Overall easy and enjoyable experience Preston was great at explaining every detail of the ram 1500, and the managers monty and lou were extremely professional in assisting me with all of m Preston was great at explaining every detail of the ram 1500, and the managers monty and lou were extremely professional in assisting me with all of my needs! More

Pleasant surprise (: Honestly walked into this dealership with very little to no hopes that they would be able to get me into what I wanted. Robert was extremely nice and Honestly walked into this dealership with very little to no hopes that they would be able to get me into what I wanted. Robert was extremely nice and attentive to all of my requests from the moment he sat down with my father and I. He not once shut my ideas down or told me that what I was looking for was surreal like my earlier Jeep dealership experiences that day. I was pleasantly surprised with the tons of options we were offered and I am extremely appreciative of the Finance Dept. for working diligently with my loan, payment and apr% requests. The only thing that was a bit of a turn off was when we were greeted by the manager, Lew, while going back and forth between figures for payment. Although my father and I were sitting side by side at Robert's desk, Lew directed his finance proposals to my father only instead of me. I tried speaking once and he didn't even face me and continued speaking towards my father. I don't know if he was misinformed or what but the car was going to be in MY name solely, run by MY credit, with a loan for ME not my father. He was just there for moral support since dealerships and car places can be so sexist at times (I know from previous work experience in dealerships). It took a while to get all the numbers to where I felt comfortable but the important part is that Ourisman Jeep of Bowie made it happen. I'm extremely happy with my choice and I could not thank the team enough. I plan to continue bringing them business. More