Ourisman Chrysler Dodge Jeep Ram of Bowie

Best new vehicle purchase experience ever!!!!! Stacy Bromley is the Internet Sales Manager for Ourisman Dodge, Bowie, MD. Stacy is a consummate professional. She promptly answered all of my questio Stacy Bromley is the Internet Sales Manager for Ourisman Dodge, Bowie, MD. Stacy is a consummate professional. She promptly answered all of my questions and concerns without any hesitation. Not only was she a joy to work with, but when I showed her the quotes that I had received from dealerships throughout the continental US on a brand new 2017 RAM 1500 Laramie (Loaded) she then beat everyone else's price by quickly offering me a better price quote, without any drawn out haggling back and forth. Stacy Bromley made my new car buying experience a pure joy!!! I was then introduced to Raymond Walford in Sales. Raymond is another consummate professional. He quickly obtained the Laramie for me to inspect it and give it a test drive, and I was immediately 'sold" on it's style, options, handling and performance. Thanks Raymond!!! Then I was introduced to Lauren Smith from Finance. Lauren Smith is another truly consummate professional. Not only did Lauren answer all of my questions, she also obtained me the lowest finance rate from Chrysler financial that I have ever received. When purchasing from Ourisman, ask for Lauren Smith!!!. Additionally, as a retired disabled American Veteran, I must tell you that I have never been treated with such honor and respect by any commercial business establishment to the degree and caliber that Ourisman Dodge provided to me without any hesitation or reserve, during visits to their dealership. I highly recommend Stacy Bromley, Lauren Smith and Raymond Walford!!!!! More

Fantastic experience Salesperson Raymond Walford is a true professional . Highest level of personal service A+ Integrity and he has a super personality. general sales man Salesperson Raymond Walford is a true professional . Highest level of personal service A+ Integrity and he has a super personality. general sales manager Lew Gilinsky made my buying a new grand Cherokee possible He cares about making a fair deal ! financing was the smoothest I've experienced Chu Park was thorough in explanation but not consuming a lot of time. Fantastic experience at this dealership More

Great The service was good and my sales agent Troy Toliver is a great salesman. He know about the product that he is selling and I will recommend anyone tha The service was good and my sales agent Troy Toliver is a great salesman. He know about the product that he is selling and I will recommend anyone that I know to this dealership. Also the sales manager and gel earl managers were very helpful in getting me approved for my loan . The dealership as a whole is Awsome with great employees More

Tyler Walker It was a pleasure working with Tyler. When I first interacted with him, he came across as a customer advocate than anything else... which is very rare It was a pleasure working with Tyler. When I first interacted with him, he came across as a customer advocate than anything else... which is very rare in a car sales consultant. His strengths are responsiveness, product knowledge and more importantly patience. Working with him will ensure you are treated well and every attempt made to give the best bang for the buck. More

Daytona Charger Went in not expecting to drive off the lot with anything due to showing up on short notice and no previous financing. Was able to get my car traded in Went in not expecting to drive off the lot with anything due to showing up on short notice and no previous financing. Was able to get my car traded in, financed and off the lot and my beautiful Daytona Charger. And they worked with me the entire step of the way. At no point did I feel like they just wanted to make a sale. More

Best dealer experience! Firstly, this dealership is 35 minutes away from where I lived - I could've easily went somewhere much closer but I'm very pleased that I made the tri Firstly, this dealership is 35 minutes away from where I lived - I could've easily went somewhere much closer but I'm very pleased that I made the trip. I told my salesman, Preston, before I even came in I NEEDED the payments to be below 300$ because I'm in school. I wasn't willing to even come in unless I knew there was a good chance of things working out. Preston told me he would arrive around 8:30 and I told him I'd be there around 8:45 - later I found out they don't even open until 9 but Preston was still willing to get my sale started before they even officially opened! Before our test drive he oriented me to the vehicle including popping the hood (I've never experienced that before.) On the drive he offered A) curvy road B) suburb road or C) "highway" feel - I chose curvy (again, I've never experienced options before!) I obviously adored the car and so the paperwork began. Initially it didn't look promising because I thought my credit was much better than it turned out to be. He worked with the Monty in financing and got my payments down to 278$ for a 2017 Jeep Renegade. Monty was very professional and helpful in establishing the payment I wanted. Preston was extremely helpful, professional and approachable. I felt like my questions were answered with honesty and I felt comfortable throughout our entire experience. It was nice to have someone use language I understood, someone personable and also someone who ISN'T pushy! I've had terrible experiences with dealerships before, and this was the absolute best experience. The next person I met was Chu in financing - he was extremely friendly and upbeat and so excited for me! He helped me pick the best warranty installment that would be most appropriate for me. After all was said and done, I spent some more time with Preston while waiting for the car to be cleaned. After that was finished Preston took another ride with me to the gas station to fill the new car up (which I greatly appreciate.) All in all this was the BEST experience I've ever had buying a car. Everyone was friendly and helpful. I would recommend this dealership and specifically Preston a Smith to anyone looking for a new car - it's no pressure, no intimidation and he answers all questions with language that someond who isn't in the car biz can understand. Highly recommend! I'm a young female and I went to this dealer by myself and it was a MUCH better experience than when I went to other dealers with a friend who WORKED in the car industry!!! Happy car shopping! More

Service 2008 Dodge Challenger Bill and Rick on your service team were great to work with and kept me constantly updated on my car's service needs and progress. They also identifie Bill and Rick on your service team were great to work with and kept me constantly updated on my car's service needs and progress. They also identified needed warranty work and had that addressed during my vehicle service. Thank you! More

Number #1 salesman Raymond is good person and such a hard worker. He left such an impression on me during the winter, that when I was ready to purchase this spring I wen Raymond is good person and such a hard worker. He left such an impression on me during the winter, that when I was ready to purchase this spring I went right back to him. I made the purchase and it was the most car purchase I have had in my years of buying cars. He gave me exactly what I wanted and there was no pressure and no problems. More

Decent Experience Overall, I had an okay and somewhat pleasant experience. If nothing else, they were quick and I appreciate that. They were not willing to haggle reall Overall, I had an okay and somewhat pleasant experience. If nothing else, they were quick and I appreciate that. They were not willing to haggle really at all which I was disgusted about, BUT I loved the car and TJ was just so awesome I dealt with it. So, quick sales, friendly sales, unwavering management (seriously, you couldn't fix the weather stripping at the hood at least?), BUT I got a very fair price on a beautiful car and once I got over the fact I was paying what the listed price was, things moved along blissfully quick. I'd recommend people to go shop there, but I'd definitely make sure they knew what they were walking into as well. More

Couldn't Be Happier I went to the Jeep dealer closest to home where I had purchased my previous Jeep. I was very dissatisfied with the lack of help, knowledge, and intere I went to the Jeep dealer closest to home where I had purchased my previous Jeep. I was very dissatisfied with the lack of help, knowledge, and interest. I had never been to Ourisman of Bowie but it was a great stroke of luck. Preston Smith was wonderful -- interested, knowledgeable, helpful, in addition to very pleasant and friendly. Not only did I get a good deal; I got exactly the Jeep Wrangler I wanted with no hassle. I will go back to Bowie again and will recommend it to others. It's worth the drive! More