Orr GM Superstore
Searcy, AR
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Took our Tahoe in for a oil change and tire rotation and as always received excellent customer service. The service was completed quick and the Assistant Service Manager went over everything with me. He bou as always received excellent customer service. The service was completed quick and the Assistant Service Manager went over everything with me. He bought to my attention some things that needed to be performed to maintain good working order of all systems and avoid future problems. I am a firm believer in maintaining your vehicle. I have been broke down on the side of the road and it's not a good thing at all. Thanks for looking out for our car and our Family's safety. More
Excellent dealership! Friendly staff, quick service, fair prices, and a smooth buying experience from start to finish. Friendly staff, quick service, fair prices, and a smooth buying experience from start to finish. More
Wonderful staff, easy to set up an appointment. Knowledgeable factory trained technicians that know exactly what to do. Knowledgeable factory trained technicians that know exactly what to do. More
This is the most evil or incompetent dealership I have ever had the displeasure to work with. They sold me a lemon. Took weeks to pick it up and fix it. Gave the car back one day before the temp tags expi ever had the displeasure to work with. They sold me a lemon. Took weeks to pick it up and fix it. Gave the car back one day before the temp tags expired without extending them. Service department failed to fix problems with vehicle on three separate occasions. Sold the car I was driving as a rental. Refused to give me updates unless I blew them up. Never accepted full responsibility always tried to blame deflect. Tommy the head of service and Robert Cummings the salesperson were especially vile during this process. Save yourself a headache and never buy a car from this dealership. More
We went to look at a truck, and we were ready to purchase. The truck has some issues that were being fixed before the sale, during this time we were working numbers and trying to make a deal with th purchase. The truck has some issues that were being fixed before the sale, during this time we were working numbers and trying to make a deal with the dealership. The salesman said he’d call back with information and never called back, just dropped the deal to sell to someone else, I suppose. I wouldn’t really know since I never received a return phone call regarding anything. Worst service we’ve ever received from a dealership. 10/10 do not recommend. More
Really Great People. Purchased our 2015 GMC Acadia new from ORR. From the time of sale to current now 5 years later, The Service is beyond excellence. Thanks you all, especially Mr. Derek Rice for helping from ORR. From the time of sale to current now 5 years later, The Service is beyond excellence. Thanks you all, especially Mr. Derek Rice for helping us. The Smiths, Vilonia, AR More
Fantastic People! Best buying experience I have ever had!!! Orr GM Superstore Rocks!! The GM Alex Valencia and his Sales staff are the nicest most friendly guys I have ever met. had!!! Orr GM Superstore Rocks!! The GM Alex Valencia and his Sales staff are the nicest most friendly guys I have ever met. More
Staff is the Best!!! Facility was very nice, plenty of room, and coffee & popcorn was very good! Julio my advisor kept me informed of the status of my Tahoe. Got vehicle back clean and looking beautiful! room, and coffee & popcorn was very good! Julio my advisor kept me informed of the status of my Tahoe. Got vehicle back clean and looking beautiful! Service manager Joe Green was asking everyone in the waiting area if they were doing ok and if he could get anyone a water or popcorn! More

