Orem Toyota

The didn’t wash the car after making the service, I know other dealers do it , the lady was kind of mad because I told her I’m gonna replace the filters by myself, another thing is they didn’t take a video other dealers do it , the lady was kind of mad because I told her I’m gonna replace the filters by myself, another thing is they didn’t take a video of you car just pictures I like those videos because you can see your car , but this time was only the pictures of the filters. More

The wait was over 2 hours for an oil change but the employees were very nice. employees were very nice. More

I have had Kaua Pouha as a Service Advisor before. And she was as prompt and helpful now as she was before, answering every question I had. Completely satisfied with my Warranty work experience! And she was as prompt and helpful now as she was before, answering every question I had. Completely satisfied with my Warranty work experience! More

Nate drove the vehicle. He confirmed it's not performing as it should. Josh tried to blame the new tires and alignment. It wasn't the tires. It's in the steering column. The He confirmed it's not performing as it should. Josh tried to blame the new tires and alignment. It wasn't the tires. It's in the steering column. They tried to cover the vibration with insulation and it is worse since I got it from them More

They were good to keep me in the loop on my vehicle during the replacement of headliner. during the replacement of headliner. More

Did a great job, but stop asking for us to upgrade maintenance, I know 100. % that I don’t need new tires, as I bought them new 5 months ago!! maintenance, I know 100. % that I don’t need new tires, as I bought them new 5 months ago!! More

Always is good, no complaints about . they are professional Well I'm glad you're service Thank you for your excellent service. they are professional Well I'm glad you're service Thank you for your excellent service. More

I left my car at 8, they said one thing needed to be done on top of the software update and tire rotation and I told them I hoped to pick it up at noon and it was ready. on top of the software update and tire rotation and I told them I hoped to pick it up at noon and it was ready. More

It was good service and they got it done quickly, but it just took about 30ish minutes for me to get a ride back to my apartment, a bit longer than i would like just took about 30ish minutes for me to get a ride back to my apartment, a bit longer than i would like More

The oil drain plug was only finger tight so it leaked on our carport. I had to Jack up the car to crawl under to fix your sloppiness. I am 84 years old and had 4 back surgeries so this was not an easy fix our carport. I had to Jack up the car to crawl under to fix your sloppiness. I am 84 years old and had 4 back surgeries so this was not an easy fix. This is the second time for a loose drain plug from your business. I am NOT too happy! I better check the torquing of lug nuts from tire rotation. Can I trust you to do future work? I wonder. I worked with Preston Pulham, he was great. More