2,094 Reviews of Orange Buick GMC - Service Center
After some ongoing problems with my 2003 Buick Rendevous, we brought it to Orange Buick and Thomas Santiago was just wonderful. He explained the problem in detail and said he would have it ready in 60 to 90 we brought it to Orange Buick and Thomas Santiago was just wonderful. He explained the problem in detail and said he would have it ready in 60 to 90 minutes. We waited in the lounge area and they finished the car in about 80 minutes. It feels so good to have my car running good again. Since our closest dealership, Courtesy Buick, closed down a couple of years ago, we were hesitant to drive the distance to Orlange Buick. It was well worth the drive. Thomas was so friendly and made us feel like valued customers. If I ever have a problem with the car again, I will never hesitate to drive to Orange Buick for repairs. More
Excellent service from John and Robert. Probably the Best in Orlando. I have been going to Orange Buick for over 30 years and always dealt with John Baumgardner, his knowledge of the product is outstanding. in Orlando. I have been going to Orange Buick for over 30 years and always dealt with John Baumgardner, his knowledge of the product is outstanding. Thanks John. Keith Kent More
It is my pleasure to recommend Orange Buick GMC to anyone who owns a GM product. I feel as though GM products are built to last, and taking them to a GM dealer for service only makes sense. I know there are who owns a GM product. I feel as though GM products are built to last, and taking them to a GM dealer for service only makes sense. I know there are competent independent shops, but if you own a fine product, and you have a fine dealer like Orange Buick GMC, why not protect your investment and take your GM product there? The folks at Orange are friendly and courteous, too. Charles W. Bornemann More
Robert Cicero is a very pleasant person to work with and I feel he is also an honest person who would not try to sell you on a repair you didn’t need. I had problems with other dealers and finally found a I feel he is also an honest person who would not try to sell you on a repair you didn’t need. I had problems with other dealers and finally found a dealer I can trust. So far I rate Orange Buick GMC a perfect 5. More
Mr. Santiago is a fine representative of the dealership. Friendly, efficient, knowledgeable, helpful. It is a pleasure dealing with him. Balance of staff seem friendly and efficient. Would like to see somew Friendly, efficient, knowledgeable, helpful. It is a pleasure dealing with him. Balance of staff seem friendly and efficient. Would like to see somewhat lower prices (labor and parts) but realize that is unlikely to come about. The only reason for not using the dealership would be price competition. More
During our drive from Indiana we began hearing a whirring, grinding noise coming from the front of the car at highway speed. Not being familiar with the area I "Google'd" the closest Buick dealer an whirring, grinding noise coming from the front of the car at highway speed. Not being familiar with the area I "Google'd" the closest Buick dealer and it turned out to be Orange Buick. I called asking for advice and Rudy Rudolph immediately relieved my stress by his friendly manner and scheduled an appointment the next day. A new wheel bearing was installed the next morning in a timely manner which fixed the problem and we continued our vacation plans with minimum interruption. And best of all my out-of-state extended service warranty was accepted without question. A pleasant solution to an unpleasant problem. Jim Sousley, satisfied customer. More
I have only dealt with the guys in their service department, and have to say... they are pretty AWESOME! Every time I pull up I get excellence service and they seam to make everything happen with-i department, and have to say... they are pretty AWESOME! Every time I pull up I get excellence service and they seam to make everything happen with-in a timely matter. I am one of those picky car owners who likes things done "her way" and they are more than willing to accommodate. As long as they are there... I will keep going back. P.S. - When my in-laws were looking to purchase a car last year, they had went to multiple dealerships that day, and ended up at Orange Buick. When I found out about this, I asked them why they stuck with Orange Buick (as they ended up buying a car from them). I was a car salesman for a brief moment in the past, and I was curious. They said they really liked the sales staff there and the management was more than willing to work with them. The others just did not compare. More
We always take our vehicle to Orange Buick for service. ALL of the people are friendly and are genuinely interested in making your experience pleasant and successful. We will continue to purchase our vehi ALL of the people are friendly and are genuinely interested in making your experience pleasant and successful. We will continue to purchase our vehicles from Orange Buick because of the great service and great people who provide it. More
It takes a person, normaly a long time to have s super service writer. I found this are Orange Buick. The service goes along with the history of Orange Buick. So many perplehave been with the company for service writer. I found this are Orange Buick. The service goes along with the history of Orange Buick. So many perplehave been with the company for a long time. Thanks Robert, More
I came in for an oil change. Was told my third (high) brakelight on my denali was out. It would cost "$260.00 just for the part". I declined. Strange that this light worked just fine when I got home!! brakelight on my denali was out. It would cost "$260.00 just for the part". I declined. Strange that this light worked just fine when I got home!!! The time before that I was told I needed brake pads. When I checked that out at an independent garage, they said the pads were about 50% worn and did not need replacement. TRUST is a five letter word. This shop does not have my trust. It appears to me that the mechanics and service writers are "$quota" motivated to sell you something. More