Olathe Ford Lincoln

GREAT Took great care of auto and got us out when they said would ! Called when they were done very !friendly !! Very good experience and fast . Took great care of auto and got us out when they said would ! Called when they were done very !friendly !! Very good experience and fast . More

Completely painless experience. I had reached the point where I was going to have to sink some money into my 2011 F150 Platinum to keep it running after the 160K mile mark, or go wi I had reached the point where I was going to have to sink some money into my 2011 F150 Platinum to keep it running after the 160K mile mark, or go with one of the restyled 2018 F150s in similar trim. As always, I did my research for a few nights to figure out what price I should be looking at to get an equitable deal. Met on Saturday to test drive an F150 diesel and figure out what trade-in would look like. Crunched the numbers over the weekend and wound up going with the Ecoboost, taking advantage of some offers and 0% financing. Worked out the details with a few emails, and was in and out with a new vehicle in a two-hour visit. No high-pressure sales, just sign on the dotted line and got me out enjoying the next 160K+ miles. More

Good experience Great experience EXCEPT the finance area should be closer to the sales area. It's really hard for old people to walk the length of the building, past Great experience EXCEPT the finance area should be closer to the sales area. It's really hard for old people to walk the length of the building, past rows of unoccupied desks, to sign papers even when paying cash. Just a thought. Tom Owens More

Our salesman was very good We were looking to trade our car that we had been driving for 8 years , We stopped in to see Jim and he was able to find the perfect car for us. He w We were looking to trade our car that we had been driving for 8 years , We stopped in to see Jim and he was able to find the perfect car for us. He was a pleasure to work with and we are very happy with our new Lincoln. More

Oil change, tire rotation, alignment check Excellent service and everything was fully explained. (Rang the bell when I left!) Will return for my next oil change and service for recalled items. Excellent service and everything was fully explained. (Rang the bell when I left!) Will return for my next oil change and service for recalled items. More

I brought my Ford Escape in for Oil Change and checkup. I have been very satisfied with your Service Dept. and also Sales (when I purchased my car 3 yrs. ago) No big problem, just oil change. I have been very satisfied with your Service Dept. and also Sales (when I purchased my car 3 yrs. ago) No big problem, just oil change. More

Excellent service as usual. Title says it all. I have purchased several vehicles from Olathe Ford and the reason I return is because of the sales and service experience I receive Title says it all. I have purchased several vehicles from Olathe Ford and the reason I return is because of the sales and service experience I receive. More

Explorer Oil Change I was very pleased with the customer service I received at Olathe Ford and Lincoln when dropping my car off at the quick service lane recently. If th I was very pleased with the customer service I received at Olathe Ford and Lincoln when dropping my car off at the quick service lane recently. If there was anything to complain about it was my hood was not closed and I had to pull over while driving down the street because the people in the car to my right flagged me down as it was starting to move and they were afraid it was going to fly open. Upon looking down at the hood I could see it was in motion causing me to get off the road. Otherwise they did a good job changing my oil. More

Friendly, fast service. Todd Woodhouse was a pleasure to deal with. I told him what I was looking for and what my minimum criteria was and he showed me exactly what I wanted Todd Woodhouse was a pleasure to deal with. I told him what I was looking for and what my minimum criteria was and he showed me exactly what I wanted. He did not waste my time with vehicles that did not meet my technical specs or my budget. Todd was a pleasure to work with. More

Sam Othman and Mark Parker Sam and mark were great and really came through for us. They answered all of questions and got us into what we wanted. Sam has really been great. Sam and mark were great and really came through for us. They answered all of questions and got us into what we wanted. Sam has really been great. More