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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,144 Reviews

2,144 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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October 02, 2015

SO HELPFUL Mike, in the service department at Olathe Jeep, helped me diagnose a problem that the service department at Schram Chrysler could not repair. He saved More

by ksstingray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Moutray Jr
October 01, 2015

Radio repair First they told me that my radio had short that would not let it read my Ipod. Then after switching out the radio they tell me my radio is not compat More

by LRBECKJR6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Peoples
October 01, 2015

They wrecked my truck & tried to lie about the damage Took my truck in for the 1st oil change. I come back & the guy admitted that an employee backed my truck into something. He said the only damage was a More

by ParkerLiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 01, 2015 -

Olathe Dodge Chrysler Jeep RAM responded

Dear Parker, We apologize for the accident causing damage to your truck. We were unaware that there was further damage beyond the tail light. If you'll kindly bring the car back to us, we'll gladly repair it for you. We wish to make all of our customers not just satisfied but highly pleased. You are important to us. Please contact me at 913-780-3700 or at mmoutray@olathedcj.com. Sincerely, Mike Moutray Service Manager

Nov 04, 2015 -

ParkerLiss responded

So, after their cheap inhouse repair job, the driver's-side rear wheel well is sitting at 38 1/4 inches from the ground. The passenger's side is 40 1/2 inches from the ground. Likely, they buckled the whole bed of the truck. Time to file an insurance claim & take it somewhere else. I should've just did that in the first place.

October 01, 2015

Friendly associate an solid quick service Great bunch of guys. Quick service. Mr. Moutray in service was super personable and friendly. Had a super helpful, informative tech. And the best dea More

by mikemcgu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Moss, Michael Moutray Jr
September 30, 2015

Service on 2009 Dodge Avenger Service was very good except for the shuttle service. I had to wait for the shuttle longer than usual. Shuttle drive r was not told I was waiting. More

by CHERYLLAWRENCE210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
September 27, 2015

Fast and efficient at the express service came in at 10:30 and out in just less than an hour for warranty service. i would continue using the dealer for my vehicle More

by busybox user
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Calhoon
September 26, 2015

Service Center Services like oil change or tire it takes about an hour to get your car ready. Olathe dodge services are fast and reliable. They do good work and the More

by AWAN_414
Recommend Dealer
Yes
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Dustin Schorr, Andrew Calhoon, Michael Moutray Jr, Jerry Peoples
September 24, 2015

Service, oil change, 23 point inspection, & tire rotation Michael "Rocky" Croft, Service Advisor, provided a very detailed explanation of the work performed on my vehicle. This included a review of the 23 po More

by dlcrichton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
September 24, 2015

Easy and fast When your on the go and need a oil change fast and a place that you can count on is Olathe dodge and jeep. They do good work More

by J.EISMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peoples
September 22, 2015

It was good as far as dealership and employees are concern. I was pleased with the friendly service department. Didn't care about the loud mouth customer who talked so loud couldn't watch TV. That's not your More

by MORGAN.TAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moutray Jr
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