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Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,144 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,144 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
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November 07, 2015
fast and friendly I was on the drive and a young advisor greeted us named Rocky to assist my son that I had brought there after a great experience on my own vehicle and I was on the drive and a young advisor greeted us named Rocky to assist my son that I had brought there after a great experience on my own vehicle and he was awsome More
by dodge girl
Employees Worked With
Michael Moutray Jr, Michael "Rocky" Croft
November 02, 2015
2012 Dodge Durango Several Recall Items My wife brought in her 2012 Dodge Durango to get several recall items fixed and in doing so she found out there were several more that were fixed at t My wife brought in her 2012 Dodge Durango to get several recall items fixed and in doing so she found out there were several more that were fixed at the same time. The service was professional and quick. More
by Kaloupek
October 28, 2015
Excellent Customer Service On October 27, 2015 I took my 2015 Dodge Grand Caravan to Olathe Dodge for routine service. I was extremely satisfied with the service I received fro On October 27, 2015 I took my 2015 Dodge Grand Caravan to Olathe Dodge for routine service. I was extremely satisfied with the service I received from the young man who checked me in and he also explained everything that was checked on my vehicle once service was completed. I want to know that my van is always well cared for and when I drove away from the dealership I knew, without a doubt, that my van had received the best service possible and the customer care I received was also the best! Thanks so much! Carolyn Elder More
by celder
Employees Worked With
Trent Ireland
October 22, 2015
Great Experience Totally great experience. Very nice and helpful people. Our Salesman Ranger, he's the Best!! He's very knowledgable and works hard to get you the BE Totally great experience. Very nice and helpful people. Our Salesman Ranger, he's the Best!! He's very knowledgable and works hard to get you the BEST deal he can. More
by mverdoorn
Verified CustomerEmployees Worked With
Michael Sienicki
October 07, 2015
Great Service I recently took my Dodge Durango to their service department because it was overheating. I got right in and waited on it. It took about an hour for I recently took my Dodge Durango to their service department because it was overheating. I got right in and waited on it. It took about an hour for them to diagnose and fix my car and I was back on the road. My service advisor, Jacob, and the service manager Mike were very helpful and super nice. I will go back. More
by showmemom
Employees Worked With
Jacob Todd, Michael Moutray Jr
October 07, 2015
service gone bad I was sorely disappointed with the service I received. Service guy checking me in had a poor disposition, clearly not interested in fixing my issues I was sorely disappointed with the service I received. Service guy checking me in had a poor disposition, clearly not interested in fixing my issues and final service could have been better handled by anyone other than a Dodge dealer. I regret buying my new Truck from Olathe Dodge. More
by rweller0
Employees Worked With
I don't remember the service guys name
October 07, 2015
Too expensive One bulb replaced charges were way too high. Too bad there is no senior citizen discount. Or at least discount for simple service. Charges were too m One bulb replaced charges were way too high. Too bad there is no senior citizen discount. Or at least discount for simple service. Charges were too much for one simple bulb replacement. More
by SHIRANDSHER
Employees Worked With
J. Solomon
October 06, 2015
Great Service and great customer service. The person that helped me was extremely helpful and very attentive. Again - Great Job! I would bring my car back here again... Thank you very much The person that helped me was extremely helpful and very attentive. Again - Great Job! I would bring my car back here again... Thank you very much More
by cjpfamily
Employees Worked With
Jacob Todd
October 05, 2015
Did not want to help Not please very rude. Will NEVER GO BACK. No help. Terrible How many ways do you want me to tell you that the service department did in no way want Not please very rude. Will NEVER GO BACK. No help. Terrible How many ways do you want me to tell you that the service department did in no way want to fix my car. They did not back Chrylserat all! More
by ALLEMAN.SANDY
Employees Worked With
Michael Moutray Jr
October 02, 2015
Horrible service department The service department is pretty bad. I took my van to get a door rattle fixed, the first time they had it for 5 days. Called me and said it was fixed The service department is pretty bad. I took my van to get a door rattle fixed, the first time they had it for 5 days. Called me and said it was fixed and it wasnt. The second time they have had it for over 3 weeks now and have called me twice saying that it was fixed. If they would have driven the van around they would have realized that it was not near fixed. I didnt make it out of the parking lot because of how bad the rattle was. I drove from one side of the building to the garage on the other side and left it to be "fixed" again. They told me it would be fixed by Wednesday 09/30/15 and it is now friday 10/02/15 and have not heard anything about it. I called and they didnt know what is goinng on with it. I wouldn't recommend going to the service department. Its a waste of time. Find another location. I have taken off work 3 times already and soon will be a 4th time for this one issue. Not satisfied at all More
by aarondryer08
Employees Worked With
Dustin Schorr, Michael Moutray Jr
