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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
884 Reviews

884 Reviews of Oklahoma City Volkswagen - Service Center

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May 06, 2023

Brian and Kevin are some of the nicest folks I've ever dealt with. Great service. Prompt and very quick service recovery. More

by kaarthik_iyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Kevin Lindsay
May 09, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad to hear that Brian and Kevin provided you with such friendly service here at Oklahoma City Volkswagen. Your positive feedback is appreciated, and we are pleased to have made your experience with us a memorable one. Thank you for sharing your review with others! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 25, 2023

Excellent service, I had a big problem with my car and in a week they were able to fix it. More

by wil7121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We hope your vehicle is working well now and look forward to your next routine appointment! Thank you! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 23, 2023

As usual service was amazing thanks to Brian Smith. He is very thoughtful, professional and one of the reasons I keep returning! More

by 1tdlcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Apr 25, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you continue to choose your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 19, 2023

Service Adviser Brian Smith did an amazing job getting me in and out in a timely manner. He ensured all that my vehicle needed was done. I feel very confident knowing my car was taken care of More

by Klaudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Apr 20, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! It's great to hear that he took care of everything your vehicle needed and got you in and out in a timely manner. Thank you for sharing your experience with us and we hope to see you again soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 08, 2023

Services were performed quickly and efficiently, and the facility was very clean. Brian Smith was amazing. More

by kappa88m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Apr 13, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 03, 2023

This dealership is amazing. They let me know everything’ that was wrong and needed fix , but let me decide what. More

by sarah-oakwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure his name, Brian Smith, Stan Halcarz, Kevin Lindsay
Apr 03, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 31, 2023

Brian and Jacob were great! Great customer service! In and Out and transparent! Will continue to bring our car for service! More

by cdorman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Apr 03, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Brian, Jacob & the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 18, 2023

Brian is always pleasant and works hard to make sure that I know exactly what is going on with my car. He is extremely good! More

by CBROGAN685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Mar 20, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Thank you for leaving Brian and our team five stars! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 17, 2023

Way over priced! !!! Tried to sell me a $600 plus bill to adjust a seat belt. Neighbor & I fixed it in less that 5 minutes with a 17mm wrench! Won't be back!! More

by obthomas514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Oklahoma City Volkswagen responded

Owen, thank you for visiting the Oklahoma City Volkswagen service department! We appreciate you providing feedback that continuously helps us improve! Our OKCVW team thoroughly read your feedback! Our OKC VW team apologizes you felt our pricing was high. Our service advisor provided you with the repair cost and a detailed report of recommendations needed for your vehicle with a high severity level for the 2005 beetle. Customers can approve only the repairs they see fit for their Volkswagen or only the requested ones. Our service team must ensure all repairs meet higher standards, and only a certified VW technician should complete repairs involving safety items like seat belts. Our Oklahoma City Volkswagen team offers financing options available for more extensive repairs! If you want more information about that, please do not hesitate to contact us! Our Oklahoma City Volkswagen team is here to serve you! Thank you! Serving You and Nothing Else!” Your Oklahoma City Volkswagen Team

March 17, 2023

OKC Volkswagen has great personal service from expert mechanics. My visits always cost less than I expected. More

by kentgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Kevin Lindsay
Mar 20, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you continue to choose your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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