ODaniel Mazda

No pressure sales! My wife and I have spent the last week at the major dealers in Ft. Wayne, in search of a newer used foreign SUV. It has been a nightmare at some of th My wife and I have spent the last week at the major dealers in Ft. Wayne, in search of a newer used foreign SUV. It has been a nightmare at some of the dealerships. The sales staff either flat out ignored us or treated us like dirt. Apparently, a married couple in their late 20's/ early 30's with a large down payment and pre-approval from a credit union, comes off as non-serious buyers. We sold one of our cars and we were out to buy and buy soon. We had put off going to O'Daniel Mazda to see a Mazda CX-9 for quite some time, as it was a little over our budget. However, the price was lowered and I forced my wife to go out and do a test drive before going to another dealer to talk about a Honda Pilot we were semi-interested in.We called ahead, as it was near closing time and we were told that we were to ask for Sam Moun when we got there. He was going to have the car pulled up front for us. Upon arrival, we waited a few minutes, as they took the vehicle to spruce it up and put it through the car wash. While we waited, Sam took the time to explain the facts and features on each series of Mazda SUV's and assure us why we should highly consider the CX-9 for size and reliability. When the car was ready, they told us to take our time and don't worry about the fact that they were closing soon. Sam gave us no pressure when we told him we would like to sleep on it before making a decision. The next day, my wife set up another appointment with Sam again and the refreshed the vehicle yet again and told us to enjoy it for a few hours or the day. Sam wanted us to make sure the vehicle was comfortable to our needs and did not try to rush us into a sale. My wife and I decided to continue the purchase process on the vehicle and Sam and were able to get what we wanted for what we wanted to pay. Sam was with us the entire time, including when we were taken to the next building to meet with the finance department to see if they could beat the interest rates from our lender. Additionally, Sam went above and beyond in calling the windshield repair man in last minute, rather than having us come back next week, as they agreed to seal a very minor chip for us. We were ecstatic to not have to come back, as quite frankly, we were pooped from a week at the dealerships. Sam also gave us a voucher for a friend or family member to receive $300 of their next purchase and a $100 referral fee to us should they buy. We are defanitly passing it on to my wifes sister or mother how are both soon in the market as well. O'Daniel's, I never gave you a chance before, but we will surely contact Sam Moun shortly down the road when we are ready to replace our other vehicle for a new model. Finally, I also want to thank Ryan Keebler for assisting us with Sam throughout the entire process. He too is a stellar employee! Thanks again! More

Marti Rocks! Marti Sellars is the best sales lady!She's a very sweet lady who will go above and beyond to make you happy and she wont give up without a fight..I th Marti Sellars is the best sales lady!She's a very sweet lady who will go above and beyond to make you happy and she wont give up without a fight..I thank you Marti for what you did for my grandma.She will always have a place in her heart for you and so will I we are family now! More

One of the good ones! You know how it is, you walk into an average dealership and even if they notice you, you don't receive their undivided attention. O'Daniel is differen You know how it is, you walk into an average dealership and even if they notice you, you don't receive their undivided attention. O'Daniel is different!!!! They actually want to sell you a car that fits what you're looking for and your budget. I found the service consistently excellent, from my salesman (Junior), the manager (Todd) and the finance person (Dan). No games, just straightforward, top-notch service. More

friendly and painless This is the 6th vehicle I've purchased from ODaniel, and the 3rd from ODaniel Mazda. I plan to purchase all of my future vehicles from them. They are This is the 6th vehicle I've purchased from ODaniel, and the 3rd from ODaniel Mazda. I plan to purchase all of my future vehicles from them. They are friendly and professional. Sam Moun is easy to work with and personable, as is Todd in the management department. More

A Wonderful Experience! My wife and I weren't sure about which car we wanted to purchase. We had looked at several options before coming to O'Daniel Mazda. As we were looki My wife and I weren't sure about which car we wanted to purchase. We had looked at several options before coming to O'Daniel Mazda. As we were looking around a salesman named Sam came out to help us. He was very friendly and helpful, able to answer every question we had. I had done some research on Mazdas before coming there and he knew what he was talking about. Sam wasn't pushy or forceful, but helpful - and very knowledgeable. Our overall shopping and buying experience was excellent! More

Easy, low pressure experience I had a great experience working with O'Daniel Automart and, especially, Wade Stuckey, Ryan Keebler and Nick Rusk. They had the right vehicle, but the I had a great experience working with O'Daniel Automart and, especially, Wade Stuckey, Ryan Keebler and Nick Rusk. They had the right vehicle, but then worked hard to get my payment and rate where I needed it to be, This is not the first O'Daniel vehicle I have purchased and it will not be the last. Wade was very knowledgeable and was not aggressive about things. We arrived at a great deal and I was out in 90-minutes. I love this dealership. Thank you Wade and Ryan!!! More

Great Experience We went into the dealership looking for a specific car we had seen online. Junior immediately knew what car we were talking about and pulled it aroun We went into the dealership looking for a specific car we had seen online. Junior immediately knew what car we were talking about and pulled it around for us. When we sat down with Junior, we were very clear about our budget. Junior and Todd worked with us to get the car we wanted within our budget. We are very happy with the car, Junior and Todd, and will recommend O'Daniel Mazda to our family and friends. More

Excellent experience Wade saw my post on facebook about needing to get a newer car after my car was totaled in a wreck and inbox me and offered his help with finding a car Wade saw my post on facebook about needing to get a newer car after my car was totaled in a wreck and inbox me and offered his help with finding a car I wanted. I was greatful and thankful for him doing so and I went to his dealership and was treated great by all employees. I was so impressed with Wade I was glad I didn't have to keep shopping any where else! More

Wonderful experience all-around!! Our car buying experience with ODaniel was wonderful! We had been looking at cars for about a month and had interacted with 6 different dealerships. Our car buying experience with ODaniel was wonderful! We had been looking at cars for about a month and had interacted with 6 different dealerships. Sure wish we had started with ODaniel as it would have saved us a lot of time. The entire team was very professional!! We especially enjoyed working with Wade. From my first interaction with him via email, I could tell that there was something different about him. He sought to understand what our needs were and then "went to bat for us". There was no pressure whatsoever - just a desire on his part to make sure we found the car we had been looking for and that we were 100% satisfied. We have been pleased as well by the follow-up we have received from Wade and the ODaniel team - they weren't just trying to get a sale - they have welcomed us into the ODaniel family! We have already and will continue to highly recommend ODaniel to anyone looking to purchase a vehicle! More

Wade did great! You were so very polite to my parents and I and I greatly appreciate your help in finding me the right car. I love it! You were so very polite to my parents and I and I greatly appreciate your help in finding me the right car. I love it! More