O'Meara Volkswagen

Good Dealership I worked with two different staff at the dealership and they were both respectful and helpful of my expectations. I was appreciative of the patience I worked with two different staff at the dealership and they were both respectful and helpful of my expectations. I was appreciative of the patience and the offers provided to me. More

Great Service Always satisfied with the service done for my car and the great customer service by your employees at the service desk. Adam is a gem. Always satisfied with the service done for my car and the great customer service by your employees at the service desk. Adam is a gem. More

Great experience when I needed a new car. I met a really nice ,down to earth ,experienced salesman “Ziggy “,who made finding a new car a really painless and easygoing experience. And now I l I met a really nice ,down to earth ,experienced salesman “Ziggy “,who made finding a new car a really painless and easygoing experience. And now I love my new car, which is the 16th VW l have owned in my lifetime. More

Worst imaginable service ever We drove our Volkswagen Beetle (which we have only had 1 month with 19 thousand miles on it) from Phoenix AZ. Car ran beautifully. 2 days later on o We drove our Volkswagen Beetle (which we have only had 1 month with 19 thousand miles on it) from Phoenix AZ. Car ran beautifully. 2 days later on our way up to Blackhawk the check engine light came on and the car kinda sputtered. I called the closest dealership to our hotel which happened to be Omera Tim in service said to let the car sit overnight and it would probably reset itself. Probably altitude he gets these calls all the time. The next day the light was off and seem to be running great. Well 2 hours later it died on us and had to get towed to Omeara Volkswagen. Then the nightmare begins. They gave us a loaner car but not able to take it out of the state. Found out that the part that was broke was not available in the United States and no eta. We paid an extra 700 for hotel for 3 more nights and still no ETA. No more money for us to get another hotel no car to drive home just stuck in CO. I spoke with GM of dealership explaining our situation. Asked is we could get a renter car to drive home to Phoenix since all under warranty or if they would tow our car home since under warranty. Explained we are retired on s fixed income and had no more money. He said he understood but they were a independent company and they had no money to give us a rental to get home. He was very a condescending and arrogant. Every time I spoke he would speak over me. He pretty much stated do what you have to do. Unfortunately we had to pay another 800 to rent a uhaul and tow our car home ourselves. When we went to get the car they had it sitting out front with keys in it and did not even come out to help us hook the car up to the uhaul. I do not blame the dealership for our car breaking down but I do blame them for not helping us get s renter car they Volkswagen to get us home For the horrific attitude the GM had. We now are back home our car is in a wonderful dealership in AZ. They gave us a loaner vehicle until our car is fixed Not to Mention wonderful customer service. More

Friendly and helpful On 05/09/19 I had a scheduled routine maintenance and oil change appointment. A service tech found my engine battery was not charging properly, so a On 05/09/19 I had a scheduled routine maintenance and oil change appointment. A service tech found my engine battery was not charging properly, so a new battery was installed, while my vehicle was still under warranty. Service Advisor, Timothy Annis contacted me on 07/05/19 to let me know that my new battery had not adapted correctly , so I scheduled a same day appointment to have my battery re-adapted. Service Advisor, Timothy Annis also had the headlight adjusting screw caps replaced, as he noticed a Federal recall had just been posted. All this was completed with a quick in and out same day appointment. I really appreciate the fine service of the tech and advisor at O'meara VW. More

Don’t go there if you are female. I worked with Tim for the majority of my service experience and he was rude, and I felt taken advantage - being female. I have never felt like this wi I worked with Tim for the majority of my service experience and he was rude, and I felt taken advantage - being female. I have never felt like this with any other service tech. More