Nucar Toyota of Norwood

This is my 2nd purchase from this dealership. I asked about a salesman who I had dealt with, but he had since left. I was fortunate to be helped by Gilbert Perea. I found Gilbert to be genuine, friendly about a salesman who I had dealt with, but he had since left. I was fortunate to be helped by Gilbert Perea. I found Gilbert to be genuine, friendly and professional. I thoroughly enjoyed working with him and was glad to have him be credited for the sale. I sought out the Sunday paper special on a Venza that was deeply discounted. He gladly said it was available. located it and demonstrated it to me. Asking for the "special" you never know what the reaction will be. Gilbert's was great, even though the "reward" was small. I will without hesitation recommend him to my family and friends. The Venza is a great car for "today". I previously leased a Toyota 4 Runner More

Great Great experience with this dealership, and Mr. Great Great experience with this dealership, and Mr. Robert Ross. Robert was wonderful and very professional in helping me get my new Toyota prius. Great Great experience with this dealership, and Mr. Robert Ross. Robert was wonderful and very professional in helping me get my new Toyota prius. Words cannot describe how lucky l felt working with such a gentleman. Contrary to the perception out there about car dealerships, l am delighted to say, Boch Toyota is an exception. My wife is full of praise for you, Robert. And we will recommend you and Boch Toyota to friends and family. And yes, we owe you English tea. More

Buying this car at Boch Toyota was a great experience. I was willing to drive 100 miles to this dealership because of the price they were able to offer me for the vehicle of my choice. This was my second v was willing to drive 100 miles to this dealership because of the price they were able to offer me for the vehicle of my choice. This was my second vehicle purchased at this dealership. The salesperson, JD Janes, went to great lengths to explain every feature of the car. I would highly recommend both JD and Boch Toyota. More

It is a long process. Be prepared to wait for the financial people to be available. It is not completed in an hour or so. Mr. Janes was very courteous and I would highly recommend asking for him. H financial people to be available. It is not completed in an hour or so. Mr. Janes was very courteous and I would highly recommend asking for him. He had a great attention to detail. Thanks Mr. Janes. More

The car I got for the value was great. It had everything I wanted and more. I would highly recommend this dealership to my friends in the future. The vast quanity of cars to find on the lot was great. I I wanted and more. I would highly recommend this dealership to my friends in the future. The vast quanity of cars to find on the lot was great. I was able to get what I was looking for with no trouble at all. The service was very friendly and that made me feel at ease in a very stressfull situation because getting a new car can always be a little nerve racking. More

New RAV 4 .Delt with JD.He went beyond the night before the forth to put us in our new lease.We changed the color and it was missing a camera,and he continued to work with us after the sale.To make sure ev the forth to put us in our new lease.We changed the color and it was missing a camera,and he continued to work with us after the sale.To make sure every thing was ok.J.D janes and ERICO Varela were great to deal with. More

My experience at Boch Toyota was wonderful. They were very nice, accomodating and eager to work with me! I have had not so great expereinces looking to purchase cars and was overly pleased at Boch. I al very nice, accomodating and eager to work with me! I have had not so great expereinces looking to purchase cars and was overly pleased at Boch. I also had circumstances that needed extra attention with purchasing my new 2011 Siena and they were very willing to work with me. They delivered my vehicle to me, sent me my paperwork and allowed me to do most it remote for 2 reasons: pregant and about to give birth and I live on Martha's Vineyard so difficult to get on/off the Island. Gilbert Perea in Sales was fantastic and great to work with! He drove my car to the ferry and offered me to call anytime with questions, large or small! I will definately use him for future purchases! Thank you! More

I,ve bought 4 cars at Boch and would not go to another dealer..They are always freindly, respectful, and make everything feel like a partnership..Can,t say enough about the service..When you call for an a dealer..They are always freindly, respectful, and make everything feel like a partnership..Can,t say enough about the service..When you call for an appointment it's all about How can we be of help?? Thanks for being my car company REP More

Amer is great! Very friendly and takes time to help and explain things. Gave me plenty of time to get to know my car, never rushed me. Answered all my questions and helped with everything. Amer will defini explain things. Gave me plenty of time to get to know my car, never rushed me. Answered all my questions and helped with everything. Amer will definitely go above and beyond to help. The business Manager Audie Jacques was also very helpful and easy going, when I had a problem he helped every step of the way. This is third time I bought a car from Boch and every time I got the service and prices I wanted, I will definitely comeback to buy another car from Amer! More

Worst experience I have ever had...Inquired about a newspaper add for Sienna which was supposed to be on sale...Two available at the price in the paper...Went to dealership to see and drive car...Had t newspaper add for Sienna which was supposed to be on sale...Two available at the price in the paper...Went to dealership to see and drive car...Had to wait ten to fifteen minutes before they could even find a salesmen to help us!..Wsa introduced to Robert...2 minutes into our converstaion he says that we can't get the car at the price in the paper...Got the old "bait and switch"...Was told that I would have to qualify for two rebates to get vehicle at the advertised price...(Military and College Grad rebates)...When I said that wasn't in the ad, the response was "You didn't read it correctly"..."It says all rebates and incentives go to Dealer"...That may be true, but the ad did not say I had to qualify for the rebates/incentives to get the price...I started to walk out and the sales manager stepped over and introduced himself..."Jim"...and said if I was still interested, I could have the car at the quoted price in the paper...I asked for a test drive...Now have to wait for 20 minutes while they find the car...Robert comes back and says the car is on another lot, we'll have to drive to it, or, "you can test drive another Sienna"...I told him I wanted to test drive and see the car I was going to buy...Another 15 minutes while he supposedly finds a car to drive us down to the lot....Again, tired of waiting, my wife and I start to leave...Robert runs out to car (miraculously) just as we are about to leave and says he needs 5 more minutes to find a car...Really?...he can't find a dealer car to drive us down to a lot????...Said no thanks...He says he still wants to show me the car...I told him I will drive myself down to lot and he can meet him there...He never shows...When I get to the other lot, the salesman there (this is Boch's Used Car showroom now)is baffled as to why they would have sent me there...they call over to the main showroom and the story is that Robert followed us down and went to the back lot to "wait for us"...Honestly, this is just not true as he could have never passed us without us seeing him...We waited 5 more minutes and left...Obviously, they did not want to sell the car to us...truly a bad experience...These peopple are disoroganized, unprofessional, disrespectful,and I will never consider going back to this dealership...They are the epitome of the perception of the "Used Car Saleman"...If you go there to buy a car...you better believe in the phrase "Caveat Emptor"... More