Nucar Nissan of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Routine Maintenance that took 4 hours!! I visited Boch Nissan Saturday morning for a scheduled 5k maintenance, oil change and warranty repair of a sensor. I should have been in and out in 1 I visited Boch Nissan Saturday morning for a scheduled 5k maintenance, oil change and warranty repair of a sensor. I should have been in and out in 1 hour tops. It took 4!!! The service advisor apologized profusely but only after I inquired about why it was taking so long. I was never offered an explanation as to why and when he handed me my paperwork it was recorded that it was closed out an hour before I was called to pay for my vehicle. My 7 month old son and I played, he ate his lunch, we played in the playroom, practiced crawling, he took a nap, and the car still wasn’t done. This is not the first time this has happened. The last time I dropped my car off at 8:30am and called down at 5:30pm to see if my car was ready and it wasnt. They needed to order a part, never called me to tell me, I would have had to Uber to pick up my car if I hadn’t called because they forgot. Very poor customer service. I don’t even understand, it wasn’t all that busy either time. More
Prompt professional service. I have had my last three vehicles bought and serviced here and was pleased with the same standard of service. Very friendly and professional service. I have had my last three vehicles bought and serviced here and was pleased with the same standard of service. Very friendly and professional service. More
Jesus Alvarez I went for my oil and filter change 15,000 miles Being so close to the 4th of July I expected them to busier and I’d have waited til next week. J I went for my oil and filter change 15,000 miles Being so close to the 4th of July I expected them to busier and I’d have waited til next week. Jesus is new there. This was my first time dealing with him. What a blessing and asset he is. He gave me immediate attention, was thorough, knowledgeable and polite. He was right on about the time it would take. He treated me as if i was a beloved family member and that he loves what he does helping others. Again, what a blessing and an asset. I look forward to dealing with him on all my visits. Thank you for having him there! More
World Class Jesus Alvarez made the experience. I told him I was pressed for time and he kept me informed and got me out of there in a timely fashion. It’s always Jesus Alvarez made the experience. I told him I was pressed for time and he kept me informed and got me out of there in a timely fashion. It’s always nice when expectations are set and exceeded. More
Salesmen Bobby was great Salesman Bobby was great! He was knowledgeable as well as tactful and not so aggressive. He makes the most of your time by showing you the right vehi Salesman Bobby was great! He was knowledgeable as well as tactful and not so aggressive. He makes the most of your time by showing you the right vehicles your interested in and explained the vehicle with ease. He also explained the whole process in detail and expedited it to ensure a fair deal was made for all! I would recommend deal with Bobby to anyone More
Maintenance Services I took my Altima car 2015 for a routine maintenance service, the work was done on a timely manner, and the customer service was outstanding. The deal I took my Altima car 2015 for a routine maintenance service, the work was done on a timely manner, and the customer service was outstanding. The dealership also provided snacks and refreshments. Very good experience. More
Comfortable Aziz at the customer service made my stay very comfortable, he was kind and walked me through what was to be done., the waiting area was very comforta Aziz at the customer service made my stay very comfortable, he was kind and walked me through what was to be done., the waiting area was very comfortable too, I am driving my car now and so far no complaints, hope it stays that way. More
I was treated very well by staff Staff was very professional and made the car buying e experience very pleasant. two relatives already purchases cars from this dealer and I would reco Staff was very professional and made the car buying e experience very pleasant. two relatives already purchases cars from this dealer and I would recommended anyone. More
Customer-Focused with Superior Service I went into this dealership with a set budget and a used car in mind. When I met Kevin (happy to call him MY car guy!) that all changed. Kevin was fun I went into this dealership with a set budget and a used car in mind. When I met Kevin (happy to call him MY car guy!) that all changed. Kevin was funny, personable, and dedicated to helping me have the best experience possible as I looked for a “new” car. In the end, he helped me get an ACTUAL new car within my price range, which was something I’d never had before and never thought possible. He put me completely at ease and was just incredible. Very, VERY happy with my new Sentra and my new Nissan dealer! More
Oil Change Everyone is always very friendly and job gets done very quickly when you have an appointment (Wich I always make online). Great service!!! I’ll be bac Everyone is always very friendly and job gets done very quickly when you have an appointment (Wich I always make online). Great service!!! I’ll be back ! More