Northwest Hills Chrysler Jeep Dodge Ram

New car Great dealership! I was super nervous walking in but Matt was super nice and super helpful. He took his time and helped me look at a few types of jee Great dealership! I was super nervous walking in but Matt was super nice and super helpful. He took his time and helped me look at a few types of jeeps! He actually convinced me to look at the one car I was convinced I didn’t want & surprise.. that’s what I brought home. So glad I picked this dealership for my new car! Everyone was super friendly! The experience & process was super easy and also super fast.So happy!!! More

Awesome staff I was welcomed immediately upon entering Sullivan’s dealership ,, William took his time and even with my credit not being so great was able to get me I was welcomed immediately upon entering Sullivan’s dealership ,, William took his time and even with my credit not being so great was able to get me into a brand new Jeep Cherokee ,,his professionalism was awesome ,, the whole staff was very kind and accommodating ,, I was even able to pick up my new Jeep the same day !! Thank you William! And thank you Sullivan’s! More

Excellent follow up!!!! So excited to finally get the truck I waited for. Matt was the only salesman to follow up and let me know it came out. Not only did he do a great job So excited to finally get the truck I waited for. Matt was the only salesman to follow up and let me know it came out. Not only did he do a great job but he listened to me as I went back and forth on colors a thousand times and was patient excited and thorough. I highly recommend him and the sales team at NW Hills! More

Matt was fantastic Matt was extremely helpful, and also provided a low stress and relaxed environment. I had always wanted a Jeep, but didn’t know specifics about the d Matt was extremely helpful, and also provided a low stress and relaxed environment. I had always wanted a Jeep, but didn’t know specifics about the different Wranglers. He took the time to explain everything. I never felt pressured into anything, and it allowed me time to decide what was best for me. I typically hate the car buying process because of how “in your face” sales reps can be. Matt was the opposite, and his calm approach made this a very easy decision. Couldn’t be happier! More

Customer care was outstanding My overall experience was outstanding from sales to finance to service. John and the team of Jeep experts were right on target. Thank you for my fir My overall experience was outstanding from sales to finance to service. John and the team of Jeep experts were right on target. Thank you for my first ever perfect car purchase. More

Great Experience Over the past two months we have dealt with Matt Dehler and purchased two new 2019 Jeep Grand Cherokee Overland‘s. Matt and the entire team at Northwe Over the past two months we have dealt with Matt Dehler and purchased two new 2019 Jeep Grand Cherokee Overland‘s. Matt and the entire team at Northwest Hills did a phenomenal job helping us. We have and will continue to purchase vehicles from Northwest Hills. They make the entire process extremely easy. More

Love our new car and the sales team at northwest hills Our sales person John Diaz was the nicest person to do business with. The whole process with him was pleasant and no high pressure sales. When we had Our sales person John Diaz was the nicest person to do business with. The whole process with him was pleasant and no high pressure sales. When we had decided what we wanted he did the extra work needed to get us the exact color inside and out that we wanted. We also feel we received a fair price. The sales manager came over to meet us and he was a. Very nice young man also. Had the Jeep Cherokee for two weeks and love it. Had some questions after delivery and John was quick to get back to us with answers. Love the sales team. More

Addendum to review Very upset after finding out my car was sold to me with the state minimum passing tires for inspection, and the 35000 miles maintenance never done eve Very upset after finding out my car was sold to me with the state minimum passing tires for inspection, and the 35000 miles maintenance never done even after asking. They couldn’t show me the records, and I had paid deposit, just hadn’t picked it up yet (so yes mad for not being more cautious prior to deposit and havingnhard copy of proof). I was told they knew it was done but not sure how they could obtain that documentation. Hmmm. In addition they supposedly looked at the car and within 2 days of owning the car coolant light came on. Brought it to Audi certified technician and quoted me 1058 for tires and coolant repair and over 400$ for this maintenance. Totaling 1500. I called with passing along quotes and raised his voice over mine trying to “sell” me on the we price accordingly yet same car with same miles in same area has multiple for same or lower price. I assume they’re not selling bald, broken, nonmaintenced cars? A bit disappointed as I was fine with them before and gave a good review because any of the problems working the deal out were addressed. He began talking down to me. Not happy with this deal. They could have even offered some sort of gesture. They won, they got me. This is why you go in informed, educated and price points in your head. Imagine if I hadn’t come in “prepared”. All friendly u til questioning them. I should have seen it during also. Same Went with negotiating to. I saw glimpses but brushed it off. I wasn’t even upset when I picked up the car and it was dirty. I was pretty fair. I had great credit I was an easy sale. More

Super pleasant process, even more pleasant staff Super easy process, the staff was very helpful I didn’t have to worry about anything Matt took care of everything, thank you again it was a pleasure! Super easy process, the staff was very helpful I didn’t have to worry about anything Matt took care of everything, thank you again it was a pleasure! More

Third lease !!! This is our companies third purchase from Northwest Hills Chrysler in Torrington. They always have great service and Neil and Carman are always a plea This is our companies third purchase from Northwest Hills Chrysler in Torrington. They always have great service and Neil and Carman are always a pleasure to deal with. We will be back, thank you. More