Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Great experience all around John Diaz and the entire Northwest Hills team made our recent purchase of a used Jeep Wrangler a great experience. Everything from the details on the John Diaz and the entire Northwest Hills team made our recent purchase of a used Jeep Wrangler a great experience. Everything from the details on the website about the car including detailed car fax report to signings of paperwork was as seamless as I have ever seen. The Sullivan brothers should be very proud of the team and process they have put together. Special recognition goes to John Diaz for his efforts. It started with him taking my daughter on an original test drive and showing her how to drive stick. Then he had the car we bought ready on our test drive Saturday morning and did a great job going over the details of the Jeep. He went through all the paperwork and when we came back to pick it up and do our trade the whole process was less than 30 minutes because everything was ready to go. I have bought lots of cars and this was by far the greatest experience I have ever had . Thanks John and NWH team. Andy and Abby Charron More
Honesty and sincerity go a long way I was shopping around for quite a while looking for a car. From the minute I stepped out of my car at north west hills I was greeted with ACTUAL since I was shopping around for quite a while looking for a car. From the minute I stepped out of my car at north west hills I was greeted with ACTUAL sincerity. Usually I get the vibe that a salesman just wants to sell a car to you. But the vibe I felt at this dealership made me feel like I was working with someone who actually cared about what would work best for me. I was greeted by John Diaz. Whom I will always recommend any friend of family member looking for a car to go see and talk to. John was by far the mast genuine person I have ever dealt with at a dealership and north west hills should be proud to have him on their team. More
Professional Keith Jewell was an absolute professional during the whole process of buying our new 2019 Ram 1500. Was very knowledgeable of all our questions and e Keith Jewell was an absolute professional during the whole process of buying our new 2019 Ram 1500. Was very knowledgeable of all our questions and expedited our deliver without hesitation. Thank you Keith More
Smooth Transaction Friendly staff felt I wasnt pressured to buy any extras during signing. Fair price. All in all A+ in my book. Keith our salesman is nothing but th Friendly staff felt I wasnt pressured to buy any extras during signing. Fair price. All in all A+ in my book. Keith our salesman is nothing but the best highly recommend him. More
Can’t Go Wrong The Dealers were personable and well informed asked questions and and answered them earnestly.Definitely recommending them to friend and co-workers.Ca The Dealers were personable and well informed asked questions and and answered them earnestly.Definitely recommending them to friend and co-workers.Can not go wrong with reputable sales associates More
New Ram Truck The best new vehicle buying experience I have ever had. I really did not make it easy on the sales staff at Northwest, I arrived when they opened th The best new vehicle buying experience I have ever had. I really did not make it easy on the sales staff at Northwest, I arrived when they opened the doors on a Saturday morning and I left just before they closed. I questioned every single line item, every add on, every thing I could think of before I would agree on a price. They were very patient and explained everything to my satisfaction. There were no surprises, no hidden costs everything was very up front which is not the norm when dealing with a car dealer. Thanks to all the people I spoke with at Northwest and thanks to the people at Ram for building what I believe is the greatest truck ever. More
Awesome Experience The experience I had with northwest was top notch and professional. I found the Jeep online and contacted them immediately. I received a very prompt r The experience I had with northwest was top notch and professional. I found the Jeep online and contacted them immediately. I received a very prompt response and set up an appt for a test drive. The sale associate that I had the pleasure to deal with was named John Diaz. He was very knowledgeable about the vehicle, its features and the warranties. Mr. Diaz was very professional and prompt with the entire process. He guided me through the paper work aspect as well making sure I got the best price for the vehicle. I would recommend this dealership and can not see my self going anywhere else for another vehicle. I also would like to praise Steve, who I believe is the sales manager, who also work very hard to ensure the dealership received our business, but more importantly that my family was happy. Overall excellent, very transparent experience. More
Excellent customer service! William Hogarth helped my family find the car we were looking for. He expertly and patiently showed us multiple options with our very active three yea William Hogarth helped my family find the car we were looking for. He expertly and patiently showed us multiple options with our very active three year old. His expertise was very helpful. He always got back to us promptly and answered all of our many questions. William really tried to get us the best deal. We look forward to working with him again next time we are in the market for a vehicle. More
2020 Gladiator It was a great experience. This is my 3rd purchase at Northwest Hills. And the second time I ordered from the factory. The first was a 2006 Wrangler It was a great experience. This is my 3rd purchase at Northwest Hills. And the second time I ordered from the factory. The first was a 2006 Wrangler. But the 2020 process was even mote fun. I’m pretty sure Matt was as excited about my new Gladiator as I was. He kept me updated every step. Matt knows Jeeps and Gladiators in particular. If you’re thinking of buying a Gladiator, don’t waste any mire time. Just call Matt Dehler at Northwest. More
Great experience! Matt really made us feel at ease and didn’t pressure us. He was informative, thorough, and professional. I was also impressed that Matt took the tim Matt really made us feel at ease and didn’t pressure us. He was informative, thorough, and professional. I was also impressed that Matt took the time to follow up with me the following day to ensure that I was happy with the car and to ask if I had any questions. We are very happy with our purchase and our experience. More