Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Very Helpful and Easy I've worked with this dealership twice in 3 1/2 years buying a brand new jeep and 3 year old jeep with less than 30k miles. I've had a pleasureful exp I've worked with this dealership twice in 3 1/2 years buying a brand new jeep and 3 year old jeep with less than 30k miles. I've had a pleasureful experience both times. They have provided support after the purchase, I have NEVER had a problem with any vehicle and there prices have been very fair and competitive. I have gone back to them for services/ oil changes as necessary and trust them whole-heartedly. I will go back to them again. More
I am very happy with my experience at this dealership. The staff was extremely kind and helpful. Would recommend to other people to come do business at this location. Thanks. The staff was extremely kind and helpful. Would recommend to other people to come do business at this location. Thanks. More
William, Warren and the rest of the salesmen at Northwest Hills were very helpful throughout this process. They found me a car within my budget efficiently and were overall great salesmen! Hills were very helpful throughout this process. They found me a car within my budget efficiently and were overall great salesmen! More
John was extremely friendly and professional. Very good experience leasing our first Jeep. Everyone was helpful. Grateful that all the paperwork was ready when we we’re ready to pick up the new ca Very good experience leasing our first Jeep. Everyone was helpful. Grateful that all the paperwork was ready when we we’re ready to pick up the new car More
William is great! He is honest and works very hard to make sure he does his best to try to get you what you want and if he cant he will tell you rather than lead you on. He also takes the time to get to make sure he does his best to try to get you what you want and if he cant he will tell you rather than lead you on. He also takes the time to get to know you and connects with you. Just like myself, he owns a motorcycle and enjoys to ride! He loves his family and shared some memories of his wife. This made me feel the most connected. William makes shopping for a vehicle fun. He really connects with his buyers. I couldnt of asked for a better Salesman. Neil is also someone you want to work with. He will do whatever he can to make sure you leave happy. Darren, as i was signing papers he also connecting with me about his family and kids. This is important. I had a great experience and highly recommend all 3 of these guys. More
Totally hassle free I knew exactly what I wanted, and I was willing to put in a custom order and wait for it. I went to several dealerships that had no interest in my spe I knew exactly what I wanted, and I was willing to put in a custom order and wait for it. I went to several dealerships that had no interest in my special order, and were very pushy trying to sell me something off their lot. When I went to Northwest Hills Jeep, I told John Diaz that I'd like to put in a custom order. He didn't try to sell me something from the lot for even a second! We had a custom vehicle built in just a few minutes. I made ONE offer, it was accepted without any pushback or hassle. Four weeks later, I had my custom vehicle. I will buy from them again no question. More
Best car buying experience, bar none. I had done my diligent research of vehicles online and secured financing through a FCU. When I spoke with John Diaz at NWH he confirmed the vehicle wa I had done my diligent research of vehicles online and secured financing through a FCU. When I spoke with John Diaz at NWH he confirmed the vehicle was available and was able to set up a short notice appointment for that evening. He then asked if I would consider their lenders as it would expedite the process if their lender could meet or beat what the FCU offered. There was no pressure; he just put it out there and let me make the call. I decided to go for it and I am glad I did. I hadn't signed any documents with the FCU so there was no commitment. The reason why this was my best car buying experience bar none is that I was in and out of the dealer in less than 90 minutes. Every other experience I have had with a dealer was at least a half a day excursion. I didn't even go with the intent to buy that evening but wound up driving off the lot in my new (used) vehicle. I don't know specifically who all else was part of the efforts (financing, sales manager, etc.) but I was legit in and out the door in less than 90 minutes. John had the vehicle ready as soon as I got there to test drive, was very knowledgeable of the vehicle and was able to quickly confirm information if he wasn't certain. I would definitely recommend NWH to anyone looking to buy a FCA/Mopar vehicle. John was excellent, and all of the staff was extremely friendly. When I am next in the market for a vehicle they will be my first choice of places to look to see if they have the vehicle desired as i would be happy to give my business to them again. More
Very Helpful. Genuine people. Comfortable Environment Kieth Jewell was the salesman and he made the car buying experience enjoyable. We already knew what we wanted but he still provided expertise on the v Kieth Jewell was the salesman and he made the car buying experience enjoyable. We already knew what we wanted but he still provided expertise on the vehicle and did so with a down to earth personality. Provided a very comfortable experience. He listened to what we said and did not try to force us into something we did not want. The entire team was polite and if your going to shop here I would ask for Kieth. More
Vin is the best salesman! I highly recommend anyone who is looking for a new vehicle to stop by Northwest Hills and ask for Vin to help you. My car broke down and it was time I highly recommend anyone who is looking for a new vehicle to stop by Northwest Hills and ask for Vin to help you. My car broke down and it was time to get myself a new safe vehicle. I went to Northwest Hills and had a great experience purchasing a new car. Vin is a great salesperson, who is very knowledge, helpfuland caring. I wasn't rushed at all. Vin made sure he took his time, helping me to find the perfect vehicle just for me! In fact I was there for many hours. Vin could tell I was hungry and gave me a protein bar to eat, he has a drawer full of healthy snacks! It was a long day but a great day. Vin helped me find the perfect vehicle for me! My new 2016 Jeep Patriot! Now I can drive safety to work this winter without worries of driving in the snow! Also Vin helped me find a delicious new protein bar, Fit Joy cookies and cream! Vin even gave me a rental car to use for the weekend, so I wouldn't be without a car since dmv was closed for the holiday weekend! I'm excited and can't wait until tomorrow morning to pick up my new Jeep!!! Thank you Vin so very much for taking your time to help me 🙂 More
Great experience and excellent service Had a great experience shopping for a new car. William was very kind and helpful in picking out my new car. Excellent service and would recommend to Had a great experience shopping for a new car. William was very kind and helpful in picking out my new car. Excellent service and would recommend to others. More