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Northern Neck Chevrolet

Montross, VA

4.8
118 Reviews

18175 Kings Highway

Montross, VA

22520

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118 Reviews of Northern Neck Chevrolet

September 29, 2025

Service was quick and professional. But boy has the price of an oil change gone up! And charging an extra 3% to use a debit or credit card card. Outrageous! The owners have a $2M home More

by Dchilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Oct 13, 2025 -

Northern Neck Chevrolet responded

Thank you for your feedback. We're very sorry to hear that you had a disappointing experience during your recent visit. Like many small businesses, we have faced rising costs for materials and operations. To continue providing the high-quality service our customers expect, we recently had to make the difficult decision to adjust our prices. Regarding the payment processing fee, this is a standard charge that covers a portion of the costs passed on to us by card networks. We believe in transparency to give all our customers the option to pay with cash to avoid the fee. The satisfaction of our customers is our top priority, and we would like to discuss your experience with you further. Please feel free to contact us directly at (800) 883-8901 so we can work toward a resolution. Thank you, Tom Collins, Owner

September 24, 2025

Alex went above and beyond to help my wife purchase and I purchase a car. I couldn't have asked for a better experience. I have purchased tons of cars in my life and this was the fastest, least pushy, stre More

by lanezm.zl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lane
Sep 25, 2025 -

Northern Neck Chevrolet responded

Thank you so much for you review. We are so glad that you had a pleasant car buying experience. Here at Northern Neck Chevrolet, we strive to make it an easy place to do business.

September 16, 2025

My sales man Alex and his boss Rex went over and above getting me the vehicle that I wanted. Alex also spent hours teaching me all the bells and whistles of my new vehicle! More

by SGIBAUD
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex, Alex Lane
Oct 13, 2025 -

Northern Neck Chevrolet responded

Thank you so much for the fantastic review! We're thrilled that Alex and Rex could go above and beyond to get you the vehicle you wanted and that Alex took the time to show you all the new features. We really appreciate your business and hope you're enjoying your new ride!

September 11, 2025

They are very friendly and care about your welfare. They take care of your need in a timely manner and do excellent work. More

by JFORTNEY162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden
Sep 12, 2025 -

Northern Neck Chevrolet responded

Thank you for your kind review. Let us know if we can help you with any of your future automotive needs.

September 10, 2025

They gave me great service thank you northern neck Chevy I will be going back again More

by thomasgaskinsseafood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden
Sep 11, 2025 -

Northern Neck Chevrolet responded

Thank you so much for your review. Hope we can help you with your future automotive needs.

September 09, 2025

The staff is always friendly. Bradley is always attentive, informative and very patient. Great salesman! More

by CSMITH363.CS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Smith
Oct 14, 2025 -

Northern Neck Chevrolet responded

Thank you for this wonderful review! We are so pleased to hear that Bradley was attentive, informative, and patient during your visit. We'll be sure to let him know how much you appreciated his service. We look forward to serving you again!

September 02, 2025

I took my truck in for oil change. They changed oil. I left. No drips no errow. More

by MASTERKEYCONTROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Smith
Sep 03, 2025 -

Northern Neck Chevrolet responded

Thank you so much for your kind review. We look forward to helping you with any of your future automotive needs.

September 02, 2025

Chuck was great to work with. I was able to negotiate the purchase price remotely and have the car independently inspected before I made the trip to test drive, and eventually pur More

by TIMROE77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden, Bradley Smith, Alex Lane
Sep 02, 2025 -

Northern Neck Chevrolet responded

Thank you for the great review. I am so glad that you had a pleasant buying experience. Hope your son loves the Jetta.

August 28, 2025

first impression was warm and welcome by everyone they are so friendly easy to start talking about purchasing a vehicle More

by michelle080823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lane
Aug 29, 2025 -

Northern Neck Chevrolet responded

Thank you so much for your kind review. Please let us know if we are able to assist you in any way. We strive to be "an easy place to do business."

August 21, 2025

Well Northern Neck Chevrolet treated me fairly Did not try to squeeze an extra penny out of my pocket And this place will get my future business plain and simple✌️😎 More

by jpmaxey61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Every body else., Chuck Hayden, Bradley Smith, Alex Lane
Aug 22, 2025 -

Northern Neck Chevrolet responded

Thank you so much for your review. We are so glad that you had a great car buying experience here with us. We appreciate you allowing us to serve you.

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