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Northampton Volkswagen
Northampton, MA
915 Reviews
At Northampton Volkswagen, we’re more than a dealership, we’re a family-owned, customer-driven company that’s proudly served our community for over 30 years.
When you buy from us, you’ll experience Our Love It Here Promise, built on confidence, convenience, and value at every turn. We take the guesswork out of car buying with Live Market Pricing, comparing thousands of vehicles daily to guarantee you get our best price right from the start. And with our Best Price Guarantee, if you find a lower advertised price on the same vehicle, we’ll beat it by $250 or pay you $1,000 — that’s our promise.
When you buy here, your purchase also makes an impact. Together, we’ve donated over $4 million back to local schools, hospitals, and charities because at Northampton Volkswagen, when you do business with us your business does good. Plus, every customer becomes a TommyCar Rewards loyalty Member, earning up to 10% back in points, up to $2,000 toward your next vehicle, and enjoy exclusive service savings and special discounts at merchants in our Keep It Local network. So come join the family, experience the difference and see why You’re Gonna Love It Here.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 915 reviews
November 03, 2012
My reason for needing a new car was caused by an accident that totalled my car. Mark Flynn was so helpful expiditing the sale quickly so that I was not left carless for very long. that totalled my car. Mark Flynn was so helpful expiditing the sale quickly so that I was not left carless for very long. More
by Dianezak
November 01, 2012
I had a very positive experience and I was extremely impressed with Northampton Volkswagen as a whole! From the initial moment that I walked onto the lot I was greeted with immense professionalism and k impressed with Northampton Volkswagen as a whole! From the initial moment that I walked onto the lot I was greeted with immense professionalism and knowledge from Jason. His friendly and relaxed demeanor in addition to his personal investment and follow up with customers is what makes him considerably the best sales person I have dealt with. I would highly recommend this dealership to anyone looking for a car because based on my experience, with the professionalism, exceptional sales force and competitive pricing, you can’t beat NORTHAMPTON VOLKSWAGEN!!! More
by Eos1234
Employees Worked With
Jason LeClair
September 03, 2012
Excellent experience, good price, salesman was very helpful. Orientation to new car was very helpful. Will recommend to others.Saes was able to find car we were looking for. helpful. Orientation to new car was very helpful. Will recommend to others.Saes was able to find car we were looking for. More
by jollson
Employees Worked With
Phil
August 31, 2012
I was pleased with how quickly I was able to purchase the car, after walking in one day and purchasing the next. I was especially appreciative of the recent graduate program to help with my financing. car, after walking in one day and purchasing the next. I was especially appreciative of the recent graduate program to help with my financing. More
by SShea
Employees Worked With
Sara Shea
August 18, 2012
Everyone was friendly and helpful. The driver service into and out of Northampton was also very convenient. The service was fast and they did a good job explaining everything that was done and what woul into and out of Northampton was also very convenient. The service was fast and they did a good job explaining everything that was done and what would need to be done in the future. More
by laurenmc
August 13, 2012
I was very please with how professional, kind and speedy the service department has been to me with my jetta. I know I have Alot wrong with it and Chandra ahas been very helpful and patient with me. Will de the service department has been to me with my jetta. I know I have Alot wrong with it and Chandra ahas been very helpful and patient with me. Will definitely be bringing my car back for future work :-) More
by asokowitz
Employees Worked With
Chandra
July 30, 2012
My entire experience at Northampton Volkswagen, from start to finish, was nothing short of professional. Dan, our salesman was thorough, informative and very understanding of my financial situation. He start to finish, was nothing short of professional. Dan, our salesman was thorough, informative and very understanding of my financial situation. He was able to work with me to find a great car, with affordable payments, that worked for my driving needs. I will definitely come back to see him again!! More
by taylorleigh111
