North Shore Mazda
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
Jovan Moxley is an excellent sale person and helped me get exactly what I wanted in a new vehicle. Although they didn't have the color I wanted in a Mazda 3 on their lot, they were able to locate one for get exactly what I wanted in a new vehicle. Although they didn't have the color I wanted in a Mazda 3 on their lot, they were able to locate one for me in two days. More
Why I gave Jovan, Kevin and Jim high ratings: Jovan Why I gave Jovan, Kevin and Jim high ratings: Jovan was very pleasant, patient and helpful. Mostly importantly he did not pressure us into purcha Why I gave Jovan, Kevin and Jim high ratings: Jovan was very pleasant, patient and helpful. Mostly importantly he did not pressure us into purchasing something we did not want, but rather helped guide us toward making a smart purchase. He made us feel comfortable with our purchase and was knowledgable about the specific model I wanted, CX-5 and Skyactiv technology. These helpful and understandable explanations helped my husband and I decide between the 2 Mazda models and a Prius that I had been considering. His warm, polite manner made it easy for us to work with him, while also helping us to make the decision to purchase a car from your dealership. Kevin, who explained the car to me after I purchased it, was also very easy to work with. He was very knowledgeable about the specific model and made it easy for me to understand how to drive the car, use the dashboard, radio and navigation system. He was very polite, respectful and helpful. Jim explained all of the pertinent financial info very thoroughly, making it easy to understand. He helped us decide what extra options to pick. It was a less stressful experience than we've had at other dealerships. Overall we give Jovan, Kevin and Jim, the highest recommendations and appreciate their professional and helpful manner. More
I am giving a 5 all across the board is simply because when i first walked in i was greeted with such kindness and politeness better than any other dealership that i have been to. When i first called i sp when i first walked in i was greeted with such kindness and politeness better than any other dealership that i have been to. When i first called i spoke with Frank and he right away recommend when i came in later that day i saw Al that he was the best man to help me. Al was extremely kind and very helpful i told him i wanted to look at the Mazda 6 and he pulled it right up and we took it for a test drive. It was the first time anyone from all the dealerships i went too have done that and right then i knew i wanted the car. Al made sure he helped me out to save money any way, being an 18 year old and buying my first car he knew how to save money in the correct places. In the end i bought the car i wanted for an extremely good price and i left the dealership very happy. i would say my experience with Al and the Mazda dealership was amazing and i will make sure to tell people about this place. More
I initially called to determine availability and discuss pricing. Jovan was very friendly and informative. He quickly got back to me with the answers. We set up a time to meet and he was ready and prep pricing. Jovan was very friendly and informative. He quickly got back to me with the answers. We set up a time to meet and he was ready and prepared. We avoided the "typical sales approach/games" and Joval understood and respected our needs. Once we finalized on a price, the team was quick to get the car prepped. We reviewed the paperwork with Jim and sat down with Kevin to go over the car details. It was a very pleasant experience - which is certainly not something you typically relate to car dealerships. Much of this was due to the style, approach and customer service of Jovan. More
Earlier that day, I had been to another Mazda dealer and was so discouraged when I walked out the door. I came to Northshore Mazda because my family had purchased a Mazda 5 from here a few years ago. When I was so discouraged when I walked out the door. I came to Northshore Mazda because my family had purchased a Mazda 5 from here a few years ago. When I walked in I was greeted with a friendly hello from Jovan as soon as the dealership was closing down. He worked with me and educated me on all of my options, well past the time he needed to be there. I walked about after purchasing a new Mazda 3. And I have to say it was the MOST pleasant experience. Jovan was an amazing salesman and was so very helpful. More
great very friendly people like to joke around and have lots of personality will recommend family and friends to buy vehicles from this dealership they make u feel welcome lots of personality will recommend family and friends to buy vehicles from this dealership they make u feel welcome More
From the the second I walked into the dealership I was welcomed and taken care of by Jovan. He made the whole experience so worth it, I went in to just check things out and left with such a great deal! J welcomed and taken care of by Jovan. He made the whole experience so worth it, I went in to just check things out and left with such a great deal! Jovan made it a very personable experience! More
After going there to look at a used Mazda 3, the dealership worked on with me and got me a better deal on a brand new one. The salesman Jovan was extra helpful and dedicated himself in trying to get dealership worked on with me and got me a better deal on a brand new one. The salesman Jovan was extra helpful and dedicated himself in trying to get me the best deal that was affordable to me. They managed to accomplish this task very quickly and I was off the next day driving away in my brand new Mazda 3. I would recommend this dealership to anyone looking for a new or used Mazda because the service is excellent and they work with the customer until the end. More
The car-buying experience here is better than most dealerships. There was a small amount of the traditional back-and-forth between myself and the sales person and the Sales Manager, but it was fast an dealerships. There was a small amount of the traditional back-and-forth between myself and the sales person and the Sales Manager, but it was fast and the dealership was reasonable with what they asked for and what they gave in on. The Sales Associate, Dmitriy Rutman was knowledgeable and helpful. He was straight with me and had a sense of humor, so the experience was pleasant. Their Loyalty Program is excellent with free oil changes for like and every other scheduled maintenance is on them. This might actually get me to have service done at the dealership, which I would not have considered at the regular dealership prices. They worked quickly getting the paperwork and vehicle prep completed, so I was in and out in a couple hours. More
I had a great experience at this dealership. The salesman, Albert, was very friendly and attentive. I didn't feel pressured at all and was relaxed. I went in on a Saturday, bought the car and had it salesman, Albert, was very friendly and attentive. I didn't feel pressured at all and was relaxed. I went in on a Saturday, bought the car and had it by Monday afternoon. I was really amazed at how smooth and fast the whole process was. I got a good deal on my trade and on the new car. I would recommend visiting this dealership. More








