North Shore Mazda

I initially went into North Shore Mazda to check out the Mazda 6 and the CX-5. Donovan Dodge took me out for a test drive in each. I explained to him that I was not going to buy anything for a month or mo Mazda 6 and the CX-5. Donovan Dodge took me out for a test drive in each. I explained to him that I was not going to buy anything for a month or more. He followed up after a month by which time I was ready. We bought a CX-5. I have nothing but positive things to say about North Shore Mazda and especially about Donovan. Excellent communication. No pressure. It was the best car buying experience that I have ever had. More

My car buying experience at North Shore Mazda was exceptional! Dmitrity invited my daughter and I inside the show room and asked what was important to me in a car (and didn't try to suggest anything exceptional! Dmitrity invited my daughter and I inside the show room and asked what was important to me in a car (and didn't try to suggest anything that I didn't want which was nice!). Then he quickly found and showed me all of the cars in stock that matched what I wanted in my price range. I then went for a test drive in a CX-5 and was sold! Dmitriy was very friendly, knowledgeable and helpful throughout the process. There was no pressure at any time to buy or look at anything I didn't want. Kevin (who dealt with all of the paperwork) was very friendly and helpful too! He was professional but made me feel like family at the same time. So wonderful! If you are looking for a great car buying experience with no pressure, choose North Shore Mazda! All of the people at North Shore Mazda are friendly, knowledgeable and helpful! Thank you Dmitriy and Kevin for all of your help! We love our new CX-5! More

First time buying a car from a dealership for my son's first car. Great experience, Jovan took the time to be as specific as possible with us and was extremely helpful. Would come again and would son's first car. Great experience, Jovan took the time to be as specific as possible with us and was extremely helpful. Would come again and would recommend to my friends and family. Thank you Jovan and North Shore Mazda for great service! More

Jovan was very patient as it took me a long time to get out of my old Madza 3 and into the new one. Very happy customer! out of my old Madza 3 and into the new one. Very happy customer! More

North Shore Mazda team by faaaaaaaar outperformed any other I have visited while shopping for my new car. Tony Pasuy is a very knowledgable, friendly and patient sales guy. Unlike at other places I had b other I have visited while shopping for my new car. Tony Pasuy is a very knowledgable, friendly and patient sales guy. Unlike at other places I had been to, Tony actually listened to what I wanted. I did not feel "pressured" to buy at any time during my 3 trips. Jovan walked me trough the offers and helped me decide. Kevin Hundley gave me the best deal on my new CX-9 and handled all the bank related calls and paperwork. They even helped me get my wife a keyless entry for her 2010 Mazda 3 for 200$ less than other places quoted. These guys understand that happy customer is a returning Customer. My brand new CX-9 is my second mazda bought at this dealership. Save yourself a hassle and only buy at North Shore Mazda. More

Worked with Jovan Moxley and it was a pretty smooth process. As mentioned by the other reviewers, very different vibe here as there is no hard sale. Jovan showed us the vehicle we were interested in, process. As mentioned by the other reviewers, very different vibe here as there is no hard sale. Jovan showed us the vehicle we were interested in, we talked price, and reached a deal. he did not try to upsale or pressure us to make a decision immediately. Good guy, even delivered my vehicle to NH for me. More

From the initial greeting Albert was very professional From the initial greeting Albert was very professional and generous with his time. I never felt any pressure to buy a vehicle. I did eventually decid From the initial greeting Albert was very professional and generous with his time. I never felt any pressure to buy a vehicle. I did eventually decide on a specific 2014 mazda3 with a color they did not have on their lot. He assured me he would locate one as soon as he could. Within a couple of days he discovered one in Connecticut and had it delivered to his dealership. It was exactly what I ordered. Then when I went to work with Kevin regarding the paperwork, I was equally impressed with his professionalism and positive attitude. They have a customer for life. Thanks, Ron. More

Al was very friendly, funny, and fair. He was working on multiple deals at once and managed to give us all the attention we needed throughout our experience. I am very happy with the car I purchased. multiple deals at once and managed to give us all the attention we needed throughout our experience. I am very happy with the car I purchased. More

Jovan was great! Very easy to work with. I would happily work with him again in the future and that is not something I say about most car salesmen. work with him again in the future and that is not something I say about most car salesmen. More

The staff was professional and courteous, specifically Al and Kevin. We had two small children with us - they were very patient and made both us and the kids comfortable during our stay. Al was respectful of and Kevin. We had two small children with us - they were very patient and made both us and the kids comfortable during our stay. Al was respectful of our time, he directed us toward the most appropriate vehicle for our needs and budget. Kevin, who is quite personable and welcoming, made the financing process easy and helped us achieve the lowest interest rate. We purchased a vehicle on our first visit on a Saturday and picked it up on Tuesday. It's clear that integrity is important to this dealership as they honored every promise made, without fail. We appreciate the added value this dealership provides with customer appreciation benefits and various service package options. More