North Freeway Hyundai

Stay away from this place. Shady business tactics. Stay away from this place. Shady business tactics. They try to slide in hundreds of dollars in "document" and other fees at the end. Literally the Stay away from this place. Shady business tactics. They try to slide in hundreds of dollars in "document" and other fees at the end. Literally they print out all the documents and try to skip over all the fees. I refused to pay and was a real hassle but finally had them mostly removed. The sales rep was nice and did a good job. However, I had a problem on the car that I discovered when we got home. We bought the car during the day so didn't see that the tail lights weren't working. called the next day and was told that the car was sold as is. Too bad. Real nice way to treat your customers. I tried calling a couple more times but wasn't getting anywhere. Decided to cut my losses and pay the $300 to get it fixed. No reason to go to a dealer you can't trust and treats its customers so badly. I am sure they could have fixed this for a few dollars but they certainly lost all of my future business and likely many others now. Poor way to run a business. More

My wife and I shopped for a new Genesis or Sonata for more than three months at numerous dealerships. I was referred to North Freeway by my mother as she had purchased a vehicle from them in the Spring more than three months at numerous dealerships. I was referred to North Freeway by my mother as she had purchased a vehicle from them in the Spring of 2010. I went onto the website and found Jeff Bogle's name and email address at sent an email as to what we were looking for along with pricing quotes and trade-in value on our existing vehicle. I was very forthright with him and gave him all of the information I had in hand as I did want to waste his time or ours. I subsequently asked if he could make a better deal on eacch vehicle quoted as we did not want to exceed our budget. Jeff responded immediately to my email and stated that he honestly felt like he could do it. On Friday evening after getting back into town, I phoned Jeff to ask if he was available, however; he had already left for the evening, so we set-up a tentative schedule for the following morning to meet. Upon arriving at the dealership, we sat down with Jeff for approximately 15 minutes as he listened to our wants and needs in the transaction of the new car. He had a demo pulled around for us to drive, and proceeded to have our trade in evaluated. (I had purchased a subscription to Consumer Reports Buying Guide on our trade-in, and both new cars) in addition to having the previous quotes in hand.) Of which I dont feel that I even needed! When we retuned from the demo ride, Jeff had everyhting togther as far as our trade value and new car price and he EXCEEDED the other quotes and was actually within the budget we needed to be! There were absolutely NO GIMMICKS, SURPRISES, UNWANTED ADD-ONS, NOTHING!!!!!! The price was the price and the deal was done. All in less than 45 Minutes!!!!!!!!!! The next question I had was regarding financing, and I explained to Jeff that I did not want to get into financing and have the HARD-SELL on the extras. Jeff assured me that would absolutely not be the case, and it wasn't. We left adn came back about an hour and a half later as we had some errands to run, and Jeff ushered us into financing with Howard to sign the paperwork. Howard was just as exceptional as Jeff was, and kindly explained the extended warranty to us, and after we declined, he moved on and had the paperwork signed and completed in less than 20 minutes! We essentially bought the car we wanted at the price we wanted in less time than it takes to eat-out on a Friday Evening!!!! I can't say enough GREAT THINGS about the way in which we were treated by Jeff, and Howard at North Freeway Hyundai. I would absolutely suggest anyone looking at buying a Hyundai visit with these guys! They are Top-Notch and set the Bar exceedingly high for any future car buying for us!!!!! Thank you so much for the incredible car buying experience!!!!!!! More