North End Subaru

josh is the best so i recently bought a used Subaru impreza knowing it would need work so i went to josh at Subaru service who takes good care of me every time i go in so i recently bought a used Subaru impreza knowing it would need work so i went to josh at Subaru service who takes good care of me every time i go in and he went through the car and found many things it needed which i new it needed work so he helped me with the price and within 24 hours he had it all fixed up this drives like a new car and better yet i did not spend nearly what it would cost to get a new car More

Ask for Mike Pinto This is our second time working with Mike Pinto. He's very personable, helpful, and knowledgeable. His style is pretty laid back, which is perfect f This is our second time working with Mike Pinto. He's very personable, helpful, and knowledgeable. His style is pretty laid back, which is perfect for us because we don't appreciate the "hard sell." We've been quite happy with the service that he specifically provides at Northend Suburu. We've also been happy with the experiences we've had with Tom Liddle. He's been our financial service rep both times. We found him to be very straightforward and knowledgeable. He also worked hard for us behind the scenes with our bank to ensure that the terms were exactly what we expected and also that the transaction went smoothly when we came in to sign paperwork. More

See these guys I've been a customer of North end Subaru for many years . Mostly with there service staff and on occasion with the sales. (all excellent ) . Recent I've been a customer of North end Subaru for many years . Mostly with there service staff and on occasion with the sales. (all excellent ) . Recently I bought a pre-owned 2014 forester. I don't have a lot of experience with this specific car but based on good experiences with other Subarus I expect I'll be very happy with this one. My salesmen this time was Frank Lajoie, A good guy. He explained all the details of the sales process and the forester. He made the process of buying a car as painless as possible. I'm hoping that by the time I need a replacement car he will be long retired. More

Worth the drive ! I bought a new STI this weekend at North End Subaru. It was the best car buying experience in my life. I'm 58 and have bought 15 cars so far . Prior t I bought a new STI this weekend at North End Subaru. It was the best car buying experience in my life. I'm 58 and have bought 15 cars so far . Prior to my trip to Lunenberg, I visited the usual suspects in the Metrowest area closer to my home in Dedham. My interactions with the others were rather negative; one dealer did not have the cars they advertised online, noting they put the information on their website before the car arrives. Two others offered me ridiculous bids on my trade,so bad that I could not consider doing a deal ( Far below the KBB or Edmunds valuation), One guy gave me a number without even looking at my car or driving it, stating that their dealership considers all cars to be in average condition. (My trade-in had 20,000 miles and had its oil changed at the dealer every 3,000 miles, paint and wheels in great shape). Certainly not an average condition car! So, when I made an online inquiry about a car to North End I was not expecting much given the behavior of the others. I was pleasantly surprised when Bob Waite contacted me. He was friendly and professional in his email and phone contact. He reminded me that we previously met a few years ago when I was just starting to look at my first Subaru. I didn't buy that one from him, but he was still quite gracious. So later that morning I drove out to see the car, met with Bob and his manager Frank Capoccia and we came to an agreement. They were very fair in valuing my trade, giving me a real offer (as opposed to what I experienced elsewhere). I took the new car home later that day, it was clean and prepped properly. Bob went over all of the features. He treated my wife and me wonderfully. Tom Liddle helped as well, he shopped financing and found a great rate at a local credit union ( that beat Subaru's rate). I strongly recommended North End Subaru. It is a well run business, staffed by great sales professionals. Worth the drive! More

Customer Care Have bought two used vehicles at North End and although I have been happy with the cars and had my service done there for the most part, even though I Have bought two used vehicles at North End and although I have been happy with the cars and had my service done there for the most part, even though I was told by more than one person that I was paying more than I should. When I bought this car, the visor on the drivers side was a little loose and would slide down on occasion, but I didn't really think it was worth it to bother service, I could live with it. I have not been able to talk on my cell phone when I am driving because my car does not have that feature so I recently purchased a device to enable me to answer my cell phone while I was driving, This device attaches to the visor on the drivers side, and you guessed it....when I put the device where it goes, the visor comes down and there is no way to get it to stay up. I stopped at North End this morning and was told that there is no way to tighten the visor, I would have to replace it at a cost of $85.00 for the visor and $50.00 to install it or I could trade the car..... No Thank You...if and when I replace the car it will be somewhere else. More

Love my new Impreza!! My daughter was looking for a newer used car and has always wanted a Subaru. We stopped by North End and Bob had her test drive a 2015 Impreza. When w My daughter was looking for a newer used car and has always wanted a Subaru. We stopped by North End and Bob had her test drive a 2015 Impreza. When we got back to the lot Bob had a 2009 Impreza sport wagon, my daughter's dream car. waiting for us to try out. She fell in love with it! I went back a month later and bought a 2015 Impreza hatchback. We are both very happy to be tooling around in our subarus!! Thanks Bob for making our car buying experiences stress free! And Tom for all your hard work getting us both the best financing!!! More

Greatest car buying experience I bought a 2016 Subaru Outback at NorthEnd Subaru of Lunenburg with the help of Michael Pinto our sales person. Mike was knowledgable, entertaining a I bought a 2016 Subaru Outback at NorthEnd Subaru of Lunenburg with the help of Michael Pinto our sales person. Mike was knowledgable, entertaining and extremely helpful. The entire team at NorthEnd Subaru made my buying experience a pleasure. There was absolutely no pressure. Jesse, the sales manager, helped negotiate a price that I am sure I could not match anywhere. He was very generous and kind when approached with any concerns. Tom, the finance guy, was also very helpful and knowledgable and helped us find very affordable financing. I usually find car shopping very stressful but that was not true of this experience. I couldn't be happier with my car or my dealership. Thank you Mike, Jesse, and Tom. More

Trade in I stopped in to look at new cars, my hearts desire is an outback. I still am not able to do that, but am very close. I ended up trading in my present I stopped in to look at new cars, my hearts desire is an outback. I still am not able to do that, but am very close. I ended up trading in my present vehicle for an legacy that os used but I'm very happy about it, its fully loaded, can't ask for more than that! My salesman was Gregg. I have been going there for over 15 years, won't go anywhere else! More

I can’t say enough about my experience there…good all around I think just about anyone approaches the car buying experience with a healthy dose of skepticism. You hear stories of bad experiences and think to you I think just about anyone approaches the car buying experience with a healthy dose of skepticism. You hear stories of bad experiences and think to yourself that you’ll end up buying a car you didn’t want and paying far more than you imagined. I know, I’ve gone down that road before. After lots of research, I finally decided on a 2015 Subaru Crosstrek. After even more research regarding dealers and hearing what other said around town, I decided to try North End Subaru. I initially emailed the dealership with some questions on a car I saw online. I think I had a reply back within the hour from Jesse Manning, the Sales Manager. I headed down to the dealership a few days later and was met by Greg Nuorimo, one of the senior sales consultants who was expecting me. This was far and away the best car buying experience I’ve had. Greg was straightforward, easy going, transparent, and possessed a wealth of knowledge on all things Subaru. He worked with me to find the car I wanted. Also, Greg and Jesse gave me a very fair and generous offer for my trade-in. Even working with the finance folks, Tom and Jason, was easy. No pressure to buy tons of extras…just a clear, concise process. On the day I picked up my car, Greg went through all the features in detail and then we spent probably a 1/2 hour, if not more, reviewing everything in the car. I can’t say enough about my experience there…good all around. This is my first Subaru and I can say that I’ll definitely be back when its time to replace our other car. More

Great service If you go to subaru service see josh he has been with them for a long time and he cares about the Customer an that is hard to find he allways tries to If you go to subaru service see josh he has been with them for a long time and he cares about the Customer an that is hard to find he allways tries to help me if I can't afford a service he lets me do part of the service and advises me on what can wait I am on fixed income and I am very pleased he understands More