North End Subaru
Lunenburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Horrible Place to Buy a Used Vehicle ***You Will Be Better Going SomeWhere Else, I Promise, Do Not Buy Used Here**** ***Also Do Not Buy A Car From Dave*** This dealership was very ni ***You Will Be Better Going SomeWhere Else, I Promise, Do Not Buy Used Here**** ***Also Do Not Buy A Car From Dave*** This dealership was very nice to me before the purchase of my very first WRX. A car I had dreamed of owning for quite some time actually. Once the purchase was made, the relationship quickly changed. I bought a 2013 WRX with 29,000 miles (Not Certified) with a 36,000 mile bumper to bumper and a 60,000 Drive Train. At this point, I barely had the car for a couple of months and there were noises coming from the lower part of the car, also the clutch was burning when not in use. Over the course of 9 months, I brought my vehicle in 5 times for repairs. I actually had the vehicle in service for 6 weeks out of the first 8 months. ***I ASKED THAT THEY BUY BACK THE CAR SINCE IVE HAD NOTHING BUT ISSUES, THEY SAID THEY WOULD GIVE ME A LOWER AMOUNT BECAUSE THE CAR IS DAMAGED....YOU SOLD ME A DAMAGED CAR**** *Replaced Small Block on my Engine @ 40,000 miles!!!!**** *Replaced Clutch System* *Worked on Heat Shield, problem came back* *Engine Noises* *Turbo Now Making Noises* *Paint Chipping off of my car* Best part of the story, I just traded in this piece of crap after losing $2000 on the trade in, I found myself a nice Range Rover at a dealership far far away from this place. Please, if you have made it down this far, I have purchased many vehicles....Do not buy a used car from this place, I have no experience with their new vehicles but if i owned a dealership and my customer was sold a product that did not work. I would do my best to make them happy. If I could give 0 stars, I definitely would. More
Tom Sawvelle (Salesman) I recently bought a brand new WRX from North End Subaru. It was an extremely positive buying experience. The salesman, Thomas Sawvelle, was particular I recently bought a brand new WRX from North End Subaru. It was an extremely positive buying experience. The salesman, Thomas Sawvelle, was particularly great. I have had so many negative experiences with dealerships in the past, with salesman trying to scam, rush, and pressure me. Tom is the opposite of all of these people. He took the time to explain absolutely everything to me, and was very knowledgeable about any subaru, in the greatest detail. He added no pressure and showed real patience with me throughout the process. He even took the time to take me out twice and give me tips on how to drive better, explain different trim levels, and show me many things I didn't know about the car. He helped to fight and get me an unbelievable deal on the car, as well as standing up for me to make sure I received every penny I could for my trade-in. There aren't many salesmen like Tom, and I've had such a positive experience that I'll be sure to tell everyone I know about North End Subaru, and particularly Tom. I look forward to doing future business solely with this location and salesman. 5 STARS! -JP More
Frank Lajoie is awesome!!! I showed up on Saturday to look at a used Toyota on the lot. Frank, my stepfather, and I went over the paperwork, and I picked the car up today. Frank I showed up on Saturday to look at a used Toyota on the lot. Frank, my stepfather, and I went over the paperwork, and I picked the car up today. Frank went over all of the paperwork with no problems. He is a very nice guy and he is very helpful. He also went over the rewards program at North End Subaru which is awesome. He even filled the car's gas tank which was very nice of him. I would definitely recommend North End Subaru as a dealership and Frank Lajoie as very nice employee. More
Frank Lajoie is great! My wife and I have now purchased 3 cars from Frank Lahoie at North End, and we will certainly return when it is time for a new one. Combined with thei My wife and I have now purchased 3 cars from Frank Lahoie at North End, and we will certainly return when it is time for a new one. Combined with their excellent sales and service teams, buying from Frank is always a fun and relaxing experience. More
Couldn't Be Happier! My sales person was Thomas Sawvelle. This was my first time buying a vehicle. I did not feel pressured. Tom took the time to explain all my options an My sales person was Thomas Sawvelle. This was my first time buying a vehicle. I did not feel pressured. Tom took the time to explain all my options and helped me narrow down a good choice. Since this was new to me, it took me a little while to get my finances in order and he was patient and understanding, allowing me the time to feel confident in my decision. I can’t thank him enough for making this experience a pleasurable one. I look forward to sharing my positive experience with family and friends. I would recommend they stop by and speak with Tom. More
outstanding josh is outstanding when my car broke down he was there for me guiding me through how to contact road side assistance to getting my vehicle repaired josh is outstanding when my car broke down he was there for me guiding me through how to contact road side assistance to getting my vehicle repaired More
Buy There. Your not going to find a more comfortable AWD vehicle, great visability and 32 mpg on an AWD SUV. Frank Lajoie, Bob Waite, Jesse Manning - good crew. Your not going to find a more comfortable AWD vehicle, great visability and 32 mpg on an AWD SUV. Frank Lajoie, Bob Waite, Jesse Manning - good crew. I recommend them and this dealership. More
THE BEST DEALERSHIP IN NEW ENGLAND The most pleasant/helpful employees that I have the experience of doing business with. Frank Lajoie, the sales rep, is one of the best/nicest sales p The most pleasant/helpful employees that I have the experience of doing business with. Frank Lajoie, the sales rep, is one of the best/nicest sales people, that I have ever encountered. His pleasant helpful, can do attitude, really puts the customer at ease. Always smiling and eager to give you a handshake and a "THANK YOU FOR THE BUSINESS AND PICKING (SUBARU) TO PURCHASE YOUR NEW VEHICLE." No matter when I am at the dealership, Frank always remembers your name and makes one feel like you are at home. I always look forward to visiting with Frank, when I am at the dealership for service. Tom Liddle, the finance man, is always polite and understanding. He explains the numbers to you in a most pleasant and efficient manner. He reviews everything with you and makes sure that all is understood with respect to the purchase of your vehicle. BOTH ARE A GREAT ASSET TO THE SUBARU FAMILY. More
Great experience excellent service! I am a first time car buyer and everyone here was so helpful! They helped me pick exactly what I wanted and made the experience very stress less and e I am a first time car buyer and everyone here was so helpful! They helped me pick exactly what I wanted and made the experience very stress less and easy. I highly recommend them and would definately buy my next car here again! -Jenny More
Fantastic sales experience The best sales experience that I have had from start to finish. Bob is extremely knowledgeable and helpful. From the start I felt like I was making The best sales experience that I have had from start to finish. Bob is extremely knowledgeable and helpful. From the start I felt like I was making an informed decision rather than being part of a pressured sales deal. I have been loyal to one brand of car for a while now, and switching to Subaru was a big change for me. Bob definitely made me feel confident in my decision and so far the Forrester has been wonderful. More