North End Motors

We bought a used car here, and were happy with the sale. We felt it was fair and that we got a good deal. It was fair, we weren't overcharged, and the price felt like it was appropriate. They have a great We felt it was fair and that we got a good deal. It was fair, we weren't overcharged, and the price felt like it was appropriate. They have a great selection, and made everything very easy for us in terms of paperwork and processing. I would recommend them to anyone looking to buy a used car from a reputable dealer with a large selection. We have had some good experiences with the service department, as well as some less than ideal situations. One issue was that the brakes did need to be replaced within a few months of the sale, unfortunately just after the 90-day warranty had passed. We did take the car in for routine service according to the service schedule, and the service department was generally fair in how they dealt with us, although the total cost for parts and labor seems higher than what might be found with a non-dealership. Recently we did have a problem with how the service department handled our repair, and I will say that although we were quite unhappy with what happened, both the sales and the service managers went above and beyond to make things right with us. Mistakes and problems do happen, and I believe that what matters is how they are dealt with when they do happen. I was really impressed with how the managers handled our situation, and in the end we felt that we were valued as customers. We truly appreciate the effort that went into making sure we drove away feeling positive about the situation, and I do believe that North End Motors values developing and maintaining long-term customers. More

I purchased my Honda from North End Motors back in 2009. Ever since I purchased my car, I have been back there for any necessary service. Each time I visit, I know to expect great service and wonderful con Ever since I purchased my car, I have been back there for any necessary service. Each time I visit, I know to expect great service and wonderful conversation! Thank you to the North End team for making a not so enjoyable thing (oil changes, routine maintenance, etc.) into something that feels like visiting friends! More

North End Motors was highly recommended to me by many close friends. I was looking to buy my first car and I am so happy that I decided to go with North End Motors. Steve Page was my salesman and him and close friends. I was looking to buy my first car and I am so happy that I decided to go with North End Motors. Steve Page was my salesman and him and his team worked to help me get the exact car I wanted. They were all friendly with me and my kids, professional and were able to answer all my questions. I have recommended this dealership to others and I will definetly use them again. I am very satisfied with the service. More

Cy and the rest of the staff at North End Motors are professional, friendly, and knowledgeable. This is my second time around with them, and when time comes for another purchase , I certainly know where professional, friendly, and knowledgeable. This is my second time around with them, and when time comes for another purchase , I certainly know where I am heading once again. Thank you all . More

I spent the entire day at North End Motors and Phil was soo awesome he made us comfortable and I had my 8 mth old with me and he didnt cry the wntire time we were there! Phil found me an awesome car for an soo awesome he made us comfortable and I had my 8 mth old with me and he didnt cry the wntire time we were there! Phil found me an awesome car for an awesome deal and price ! I never thought Id be driving around in a 2010 nissan altima but Phil Newcomb made it work for us and I am truely greatful that I met with him!! More

I never met anyone as helpful and friendly as Steve Page. He spent a lot of time explaining everything from car details to any and all information of anything we talked about. I dont know too much about cars He spent a lot of time explaining everything from car details to any and all information of anything we talked about. I dont know too much about cars and asked alot of questions. He went above and beyond explaining every detail about the cars and anything every everything I should know. He did the best job finding a car that suits me and my price range. I never got such wonderful customer in my life. He made sure I was 100% satisfied with my car before I purchased it. I told a family member about the dealership and Steve. She ended up buying a car a few days later and feels the same way about Steve. My overall experience with everyone I met was also wonderful. Anytime I need service for my car or buy another in the future theres no doubt about it,Im going to North end motors!! I cannot thank Steve enough for all his help!!! The whole experience was absolutely incredible!!! More

Charlie was a great salesman. He was extremely helpful in helping me select a vehicle. Bob Signori, as the finance manager, was great to work with. He helped me get a great deal and fought on my behalf in helping me select a vehicle. Bob Signori, as the finance manager, was great to work with. He helped me get a great deal and fought on my behalf for better terms. Both of these gentlemen made this buying experience a good one. Because of them, I would recommend North End Motors to anyone looking for a used vehicle. Overall the experience was great. More

i came in with my former car and as soon as i got in every staff member were welcoming and helped me in making a choice of car that is wonderful. Gordon Mahala worked with me and he was friendly and als every staff member were welcoming and helped me in making a choice of car that is wonderful. Gordon Mahala worked with me and he was friendly and also showed me the features in my new car. He has a good knowledge of his job and was welcoming. More

I purchased a car last week from North End motors, I worked with Luis Reyes. I went in on a Sunday to look at a 2011 Kia Sorento which was in amazing condition. Luis was very knowledgeable about the suv worked with Luis Reyes. I went in on a Sunday to look at a 2011 Kia Sorento which was in amazing condition. Luis was very knowledgeable about the suv and its features. He along with his manager, and Terry in Finance worked hard to get me a very good deal on financing. They also gave me a great offer on my trade in along with an extended warranty on the Sorento. I was impressed at the diligence they showed. I think my only complaint would be that the suv was not ready when promised, but Luis personally delivered the car to me on Friday and picked up the trade in. I want to add that the delay was not due to fault of his own. I want to thank Stephanie, not sure of her last name or title, and also Patrick Rogers for the outstanding customer service I was given. I will definitely recommend this dealership to my family and friends, they are impressed by the condition of the car and the deal I was given. More

would like to thank phill cocia (sales)and bob signori (finance)for a superb purchasing experience on my new truck.what blew me away most of all was the after sale attention that they gave me,phill made s (finance)for a superb purchasing experience on my new truck.what blew me away most of all was the after sale attention that they gave me,phill made sure my truck was ready for pick up on the time that we agreed upon,called me with updates on the status from service through detailing.when i picked up my truck i was so pleased everything went like clockwork,that i just hopped in my truck and went back to work not realizing till later on that day that i only had one key,called phill and he said he would take a look to see if there were any other keys.shortly there after phill called me back to let me know that he had found additional keys and here's where it gets good as to i live some 50 miles away and my work is 30 miles away we were trying to figure out what would be the best way for me to get the keys.well bob the finance guy lives the next town over from my work and i bet you guessed it he brought me the keys the next morning on HIS DAY OFF!!!!! NEED I SAY ANYMORE THANK YOU PHILL&BOB YOU GUYS ARE THE BEST GENO More