Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Toyota Dallas
Dallas, TX
4,762 Reviews
Dallas' Cowboy Toyota Dealership Serving the DFW Metroplex Area.
Cowboy Toyota welcomes all Credit Union, Sam's Club, and Costco members. We offer vehicle delivery within the Metroplex area to all customers.
Cowboy Toyota located in Dallas, TX is proud to be one of the premier dealerships in the Dallas-Fort Worth Metroplex. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Cowboy Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota or Scion, you've come to the right place. We proudly serve the following communities and others in the Dallas and Fort Worth Metroplex area: East Dallas, Lake Highlands, White Rock Lake, North Park, Preston Hollow, Park Cities, Highland Park, Universtiy Park, Far North Dallas, Richardson, Garland, Oak Cliff, Sachse, Murphy, Mesquite, Balch Springs, Forney, Heath, Seagoville, Rockwall, Rowlett, Lake Ray Hubbard, Addison, Plano, Sunnyvale, Sulphur Springs and Terrell.
Come visit our selection of Toyota Prius, Corolla, Yaris, Matrix, Camry, Venza, Avalon, RAV4, FJ Cruiser, Sienna, Tacoma, Sequoia, Tundra, and Land Cruiser. Located in Dallas, Texas off of I-30 and Buckner Boulevard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,762 reviews
May 23, 2010
I just went to this dealer tonight. I had visited Toyota of Rockwall this morning and found the experience wonderful so I thought I could do the used car lot again because it wasn't as bad as I thought it w of Rockwall this morning and found the experience wonderful so I thought I could do the used car lot again because it wasn't as bad as I thought it would be... WRONG! This was a terrible experience! Prices aren't listed; the salesman had to pull out a sheet to get prices which were too high. They didn't have the advertised car (just sold it this morning... yeah right). There were no keys and no way to look in the cars without the salesmen running into the office. He even had the nerve to ask us if we had deep pockets. He didn't know anything about the vehicles. I was telling him more about them than he knew. Then when I told him his prices were higher than other dealers around he said that Toyota has a great reputation... I know that and I was talking about other Toyota dealers. He came up with a solution we could either put down a large down payment or we could stretch the payments out in order to pay for the overpriced cars. Ridiculous! He should not be working anywhere... It is Cowboy Toyota's fault that the prices weren't clearly marked and were over-inflated and vehicles that they list on their website aren't removed when they are sold. I know a trap when I see one. My advice is to skip this dealer; go to Rockwall! More
by apettit
Employees Worked With
John "J.D." Obaze
August 14, 2009
I had done my homework online, so I had printed out an ad for a specific used car they had adverstised, along with its Carfax report, etc. Fortunately, it was still in stock. Leroy was very kind, helpful, for a specific used car they had adverstised, along with its Carfax report, etc. Fortunately, it was still in stock. Leroy was very kind, helpful, and knowledgeable in showing me the car, answering questions, etc. It had been listed on the internet with a special promotional price, so since I brought in the printout, he honored the internet price. The car was in excellent condition. He was professional and patient throughout the process, and never pushy. At one point, I asked him to leave so that I could discuss some part of the decision with my dad, who had come with me. He left with no problem and gave us all the time we needed. Once I made my decision, the process went fairly quickly, and I was able to drive the car home within an hour. Everyone else we interacted with while we were there was also helpful, kind, and professional. More
by Pasta86
Employees Worked With
Leroy Adamson
